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Staybridge Suites San Antonio NW Medical Center

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#109 of 354 Hotels in San Antonio
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Staybridge Suites San Antonio NW Medical Center
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148 Reviews from our TripAdvisor Community

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Showing 141: English reviews
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San Antonio, TX
Reviewed 1 week ago

We decided to spend a night so that we could visit a restaurant we've been wanting to try on the "other" side of San Antonio. The Staybridge Suites was the best option close to where we wanted to be, I used an annual "free" night and received a queen suite. The facility was attractive, the staff was friendly, the room...

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Helpful?
Thank MostlyTexan
SBS-MGMT, General Manager at Staybridge Suites San Antonio NW Medical Center, responded to this review

Dear MostlyTexan, Thank you for reviewing our hotel! We are happy to hear that you were able to redeem your Free Night Certificate at our hotel and that you enjoyed your stay, the staff and our location! We definitely do our best to make our guests feel at home and I am glad to hear that one of our team...

Reviewed 1 week ago via mobile

Wonderful accommodations and breakfast! Friendly and clean. It's a little confusing to get to off of 10 but well worth it! They have a social hour with a great selection of food but not on weekends- no need to eat out.

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Helpful?
Thank Lynnjaverna
SBS-MGMT, General Manager at Staybridge Suites San Antonio NW Medical Center, responded to this review

Dear Lynnjaverna, Thank you for the wonderful review and rating! We truly appreciate having had you has our guest and hope you will visit us again, soon! Sincerely, The Staybridge Team

Reviewed 13 January 2017

This is an excellent hotel with a very friendly, professional and helpful staff. Melissa, Victor, and all of the employees are very customer service oriented. The rooms are very nice, and the daily breakfast is wonderful, along with the social events on Monday-Wednesday. Very tasty food. I recommend this hotel to anyone!

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Helpful?
Thank Bill R
SBS-MGMT, General Manager at Staybridge Suites San Antonio NW Medical Center, responded to this review

Dear Bill R., Thank you for choosing the Staybridge Suites NW Medical Center during your recent stay in San Antonio. We truly appreciate the kind words that you had to say about the hotel and our team. I will be sure to pass the kind words over to Melissa and Victor and recognize them for their excellent customer service! We...

Reviewed 20 November 2016 via mobile

My family and I came here for medical reasons. At first my mother had to stay in this Hotel with my father while I was gone because we live 4hrs away from SA. While my parents were staying in this hotel, my mother told me that the service and staff were very friendly and helpful to her. They had to...

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Helpful?
Thank Itzel M
Modesto, CA
Reviewed 22 October 2016 via mobile

Glad we could stay here last night. Price was right, staff helpful, good to be able to do laundry, fitness center good, breakfast above average, Internet good, shuttle available. Wish the breakfast was earlier on the weekend. Only one elevator and it is difficult to get in with cart. My usual complaints with every Staybridge---no covered entrance and no door...

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Helpful?
Thank MaryModesto
Denver, Colorado
Reviewed 18 September 2016 via mobile

The rooms are large and have kitchenettes. The staff is friendly and the pool pretty awesome. Was a bit disappointed in breakfast, but I've had loads worse at other hotels. They have sausage and milk and scrambled eggs. Would have liked potatoes and bacon but that's just being picky really. Overall a really nice stay.

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Helpful?
Thank Marlaloves
SBS-MGMT, General Manager at Staybridge Suites San Antonio NW Medical Center, responded to this review

Dear Marlaloves, Thank you for choosing the Staybridge Suites NW Medical Center in San Antonio for your recent stay! The team and I appreciate the wonderful comments that you wrote about your recent stay and will definitely try to spruce up our breakfast options on a regular basis. We also appreciate the great comments about the staff and we hope...

Uvalde, Texas, United States
Reviewed 18 August 2016

The location is pretty good. There are plenty of restaurants in the area for you to have your pick of something good. The staff treated us well. I asked Kierra for help with dinner options around the area and she gave me some recommendations. She also got someone to help me figure out the gas bbq pit they have outside....

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Helpful?
Thank Ricardo V
SBS-MGMT, General Manager at Staybridge Suites San Antonio NW Medical Center, responded to this review

Dear Ricardo V: Thank you for staying with our hotel during your recent visit to San Antonio and for your comments/review on TripAdvisor! We definitely appreciate the feedback and the comments about your stay. The team and I appreciate the positive comments and rating that you had awarded the property and for specifically naming Kierra on how helpful she was...

Monterrey, Mexico
Reviewed 9 August 2016 via mobile

If I was reviewing front desk clerk attitude upon check-in, I would rate a Zero for that. The most rude person I have ever seen at a Staybridge. I even believe this dude should not even work in this chain. He belongs to a much cheaper chain. However, I'm rating this property solely based in our stay and room conditions....

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Helpful?
Thank Mauricio A
SBS-MGMT, General Manager at Staybridge Suites San Antonio NW Medical Center, responded to this review

Dear Mauricio A: Thank you for choosing the Staybridge Suites NW Medical Center in San Antonio for your recent stay and for taking time to let us know about your experience with our hotel. First, I would like to apologize for the rude behaviour that you encountered with one of our front desk team members. I have already forward your...

Houston, Texas
Reviewed 29 July 2016 via mobile

Stayed here for a family vacation in San Antonio. I booked a 2 BR suite with 2 bathrooms for a family of 6. The hotel exceeded my expectations. The rooms were spacious, the air was cool, there were 3 beds (king, queen, full pull-out couch) and there was ample hot water. The hotel offers limited housekeeping for the first 7...

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Helpful?
1Thank ivyleague2015
SBS-MGMT, General Manager at Staybridge Suites San Antonio NW Medical Center, responded to this review

Dear ivyleague2015, Thank you for choosing the Staybridge Suites NW Medical Center in San Antonio for your recent stay in our city! The team and I appreciate the great rating that you had awarded the hotel and staff and for letting us know about your experience during your stay. We are happy to hear that we met you and your...

Houston
Reviewed 27 July 2016

This hotel still allows smoking in some of their rooms. While our room did not smell, the hallway was unbearable and caused my daughter's asthma to act up. We ended up checking out a day early, because they said they were at capacity. That's when the real drama began. We booked our room through hotels (dot) com so it was...

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Helpful?
Thank houstoncheetah
SBS-MGMT, General Manager at Staybridge Suites San Antonio NW Medical Center, responded to this review

Dear houstoncheetah, Please accept our sincerest apologies for the credit card authorization issues that occurred during your stay. We have confirmed that Hotels.com has issued you a refund on the card that you originally booked your room with as a result of these issues. Sincerely, The Staybridge Team

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Pool
  • Free Parking
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Free Parking
  • Meeting Rooms
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Staybridge Suites Northwest Medical Center offers guests a pleasant atmosphere, accessible location, and many of the same comforts of home. Our 3-story, interior corridor hotel is ideally located next door to the San Antonio Medical Center, at Interstate 10 West/Wurzbach, which provides easy access to the South Texas Medical Center, Six Flags Fiesta Texas, Shops at La Cantera, and a quick drive to our famous Alamo, and River Walk. We are also only located 12 miles (20 minutes) from the San Antonio International Airport (SAT) and located conveniently to top companies like USAA, UTSA, Aviat Netowrks and Toyota. Also, conveniently located to Methodist Hopital, UT Health Science Center and University Hospital as well Christus Health to name a few. We have studio, 1 bedroom, and 2 bedroom suites, each with full kitchens that are sure to meet the needs of any traveler, whether it be for a night, a week or longer. Pets are also welcome at a minimal fee. During your stay, we invite you to take advantage of our well-equipped fitness center and free laundry services. A refreshing outdoor pool, sports court and BBQ pavilion are also provided for your recreation. For some extra curricular fun we are just minutes from Top Golf and the RIM Shopping Center. Each morning, be sure to visit our hotel s complimentary hot breakfast buffet, and in the evening, join us in our community great room for complimentary beverages and hors d'oeuvres Tuesday - Thursday. We also have wireless Internet throughout the hotel, free of charge. As you plan your trip, we encourage you to explore our excellent rates and make your reservation today. ... more   less 

Additional Information about Staybridge Suites San Antonio NW Medical Center

Address: 4320 Spectrum One, San Antonio, TX 78230
Region: United States > Texas > San Antonio > Northwest Side
Price Range: RM446 - RM771 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites San Antonio NW Medical Center 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Staybridge Suites San Antonio Nw-Colonnade Hotel San Antonio
San Antonio Staybridge Suites
Hotel Style:
#58 Family Hotel in San Antonio
#69 Business Hotel in San Antonio
#75 Romantic Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Staybridge Suites San Antonio NW Medical Center staff and other travellers.
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Questions? Get answers from Staybridge Suites San Antonio NW Medical Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Smoking rooms are on the 3rd floor”
 of 5 bubbles houstoncheetah, 27 Jul 2016 | Read review
“So far, every room we've stayed in has been quiet.”
 of 5 bubbles DisneyGal2010, 21 Jun 2016 | Read review
“This property participates in the IHG rewards program, which in my opinion is one of the best in the industry.”
 of 5 bubbles jettex64, 31 May 2016 | Read review
“Room 157 was by back entrance with lots of parking, but not much noise. Good spot if you want quiet.”
 of 5 bubbles rggr2016, 27 Mar 2016 | Read review
“We had a room on the 2nd floor. It was lovely. The stairs are faster than the elevator, and there aren't very many of them, so it was great.”
 of 5 bubbles Erex90, 22 Jul 2015 | Read review
5 of 5