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Quality Suites

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108 Reviews from our TripAdvisor Community

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Showing 105: English reviews
Reviewed 17 March 2015

I am predominantly a business traveler. I spend 60 - 75 nights a year in a hotel. Virtually all of my hotel stays are in a Choice Hotel, as they have the best rewards program by far. Over 10 years I've stayed at this hotel at least 50 nights, probably more. I periodically work across the street at the H-E-B...

2Thank FirstclassJC
Reviewed 22 January 2015

Due to a family members funeral, I stayed at this hotel for several days. I made my reservations online, so my check-in was effortless. Desk clerks were very cordial and helpful. The room was clean but I did encounter a problem with one of the phones, which was repaired immediately and one of the lamps bulb was out; which they...

2Thank jcshep
Reviewed 14 December 2014

Great location, hotel, service, and room. Was unfortunately staying for grandma in ICU at Northeast Baptist Hospital, but was close enough for quick trips back and forth. Would stay again, for sure. And a great breakfast!

2Thank MLBMagnolia
Tony V, General Manager at Quality Suites, responded to this review

Thank you very much for taking the time to comment on your stay, we try very hard to take care of our guest. We hope you have a great Holiday Season and we hope to see you again in the future under better circumstances.

Brownsville, Texas
Reviewed 26 November 2014 via mobile

The hotel is very luxurious for what you pay. The employees at the front desk are all very hospitable. The food in the breakfast bar is good. The rooms are spacious and the beds are comfortable. Overall, it's a great value and I definitely recommend this hotel.

2Thank mandylopez
Tony V, General Manager at Quality Suites, responded to this review

We would like to thank you for taking the time to let us know how your stay was, it is always nice to hear when our guest our happy. Thank you for staying with us and we hope to see you again very soon. Happy Thanksgiving from your friends at Comfort Suites @ Rittiman!

Hurst, Texas, United States
Reviewed 20 October 2014

We stayed at this location on October 17th/18th and were extremely disappointed. There was a mix up with our reservations and we were upgraded to a room with a Jacuzzi Bathtub. The most important thing to me is a clean room with a decent bed. The mattress on the bed sagged in the middle and squeaked every time I moved....

3Thank Sue-Assunta P
Tony V, General Manager at Quality Suites, responded to this review

Thank you very much for taking the time for your comments, we take every comment good or bad very serious and will look into them as soon as possible. Thank you for your time and have a great day.

Woodbridge, Virginia
Reviewed 18 September 2014

My fiancé and I stayed at this hotel while waiting on our new home to become available. This hotel was very clean and house keeping checked daily and made sure we always had fresh towels. The hotel staff seemed very friendly. This hotel is located within walking distance to several restaurants and convent stores.

1Thank Char J
Tony V, General Manager at Quality Suites, responded to this review

I want to first thank you for your comment, it is always nice to hear when our guest are happy. Thank you and we hope to see you again very soon!

Cedar Hill, Texas
Reviewed 29 July 2014

We had a great experience at this hotel. The room was spacious and clean. It was slightly outdated but much better than some that I have stayed at for a higher price. The staff went above and beyond to make sure guests were getting information that they needed. The lady there when we checked in spent at least 10 minutes...

Thank Brittney G
Tony V, General Manager at Quality Suites, responded to this review

Thank you very much for taking the time to send us a comment, we hope you had safe travels home and that we see you again very soon.

Reviewed 22 July 2014

My family and I enjoyed our time at this Comfort Suites. The rooms are two room suites with a TV in each room so this is great for families with children. The outdoor pool is also a hit with the kids. Our only negative aspect of this hotel was the breakfast hostess was very unorganized. There wasn't a huge amount...

Thank taffytrixie
Tony V, Manager at Quality Suites, responded to this review

Thank you very much for your comments, we are one of the few in our area that are two room suites so everyone gets to relax and enjoy their space. Thank you for your time and we hope to see you again very soon.

West Melbourne, Florida
Reviewed 16 July 2014

This hotel offers all two-room suites, which are quite spacious. You can fit in 6 people comfortably there. Unfortunately, the rooms looked old and a little outdated. The air conditioning in our room was very noisy. Overall the hotel needed renovation. Breakfast was provided but it was rather dreadful. The staff there was nice and helpful. It was really a...

Thank Yongki
Tony V, General Manager at Quality Suites, responded to this review

We are glad that you enjoyed your stay and we hope to see you again very soon. Thank you for taking the time to comment, have a great day!

Houston, Texas
Reviewed 2 July 2014

My family and I stayed at this hotel 6/24-6/26 because of it's proximity to Schlitterbahn and the Riverwalk. While the room was decent and clean, the hotel could use some updates. The AC unit in our Queen Double Suite was lacking. The fan that is supposed to push air from the main bed area to the living are wasn't working,...

1Thank Skorpian82
Tony V, General Manager at Quality Suites, responded to this review

I do want to apologize for any inconvenience you have had during your stay and I will be looking into all you have listed to make the changes if needed. Thank you again and we do hope you give us another chance in the near future as we are going through a renovation currently.

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Breakfast
  • Breakfast Available
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
QUALITY SUITES Located near the Spanish Governor's Palace and the Alamo, our Quality Suites(R) hotel in San Antonio gives you more for your hard-earned money. Our San Antonio hotel gives you easy access to other sites and activities like Fort Sam Houston and: Six Flags, Fiesta Texas, SeaWorld, San Antonio, Henry B. Gonzalez Convention Center, Splashtown, River Walk. Our San Antonio hotel caters to both vacationing tourists and business travelers alike with complimentary services and amenities such as: Free hot breakfast, seasonal outdoor pool, exercise room, business center, free weekday newspaper. Our 100 percent non-smoking guest rooms feature TVs, hair dryers, coffee makers, microwaves, fridges, irons and ironing boards. Keep your electronic devices charged with the recharge device including AC and USB outlets provided in all guest rooms. For those seeking to lighten their suitcases by doing laundry, we also offer guest laundry facilities. ... more   less 

Additional Information about Quality Suites

Address: 6350 North Interstate 35, San Antonio, TX 78218 (Formerly Comfort Suites San Antonio at Rittiman)
Region: United States > Texas > San Antonio > Northeast San Antonio
Price Range: RM244 - RM563 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Suites 2.5*
Number of rooms: 105
Reservation Options:
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Also Known As:
Comfort Suites Near Fort Sam Hotel San Antonio
Comfort Suites San Antonio
San Antonio Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Quality Suites staff and other travellers.
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Questions? Get answers from Quality Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed on the third floor all the way back and it didn't help.”
 of 5 bubbles SafetyDave1986, 27 Apr 2015 | Read review
“All rooms are suites. You will want to sleep on the east side of the hotel, as the west side is closest to the interstate.”
 of 5 bubbles FirstclassJC, 17 Mar 2015 | Read review
“Rooms on the first floor are quiter”
 of 5 bubbles 35jorgem, 19 Mar 2014 | Read review
“Rooms on the back side overlook another building, but that makes them nice and quiet.”
 of 5 bubbles TXLandman1966, 28 Oct 2013 | Read review
“no bad rooms here”
 of 5 bubbles rono657, 11 Oct 2013 | Read review
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