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Hilton Garden Inn San Antonio Airport

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Hilton Garden Inn San Antonio Airport
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490 Reviews from our TripAdvisor Community

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Showing 475: English reviews
Louisville, Kentucky
Reviewed 2 days ago NEW

This was my first stay at this property and to San Antonio. This property met all my needs for comfort and convenience. Close to my client, the airport and to downtown attractions including Riverwalk and The Alamo! Great staff..very helpful and friendly!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank shafferman
Wichita, Kansas
HOTEL’S FAVOURITE REVIEW
Reviewed 5 July 2016

I was very impressed with a number of things at this hotel. First, they are super friendly & accommodating. They used their airport shuttle van to drive my daughter & I to a mall/theater because we didn't have a rental car the last day of our stay. Very kind! The lobby is enormous & divided into many ( 8 -10...

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Helpful?
Thank JalapenoJane
About Hotel's Favourite Review
Lisa L, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you for your feedback on Hilton Garden Inn San Antonio Airport. We are so pleased to hear how much you and your family enjoyed your visit with us here. Our staff has been doing an amazing job working together on ensuring all of our guests feel right at home. We are so glad you were able to enjoy all...

Blanco
Reviewed 5 days ago NEW

Staff messed up my reservations and did not get my breakfast. Did not offer to fix it. Also failed to correct the situation however it was a great room in a very nice hotel. Very Clean rooms and hotel.

Review collected in partnership with Hilton Garden Inn
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Thank 950shawnar
Houston, Texas
Reviewed 6 days ago NEW

This hotel seriously needs to be upgraded, the bathroom was in serious need of repairs. Tile falling off, patches on the ceiling, just not very pleasing. Locks on the doors did not work very well either. Lobby upgraded but past that not. Overall impression was that the room was not very clean, carpet needed to be cleaned, stains on the...

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Helpful?
Thank SwimSoccerMom
Austin, United States
Reviewed 1 week ago

Found two roaches in my room. One on the bed and another on my towels. Manager did not resolve the issue with a sincere apology. Did move me to another room but did not offer anything else. Will not be staying at this hotel for business again.

Review collected in partnership with Hilton Garden Inn
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Thank Y5429VZmichaelb
Lisa L, General Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you for your feedback. Please accept my sincere apologies for the issues you experienced during your stay. We strive to provide you with a problem free stay while you are here. Please contact me at satah_gm@hilton.com to discuss further.

Edinburg, Texas
Reviewed 2 weeks ago

I was surprised how great this location was! I traveled for work and my colleagues were very pleased as well! I was able to work in the great lobby and they had coffee and pastries! Had a few meetings with my staff and it was a great space! The inside is beautiful!

Review collected in partnership with Hilton Garden Inn
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Thank 759diang
Lisa L, General Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you for such an AWESOME review of the Hilton Garden Inn San Antonio! We are glad that you loved it!! We look forward to seeing you on your next San Antonio trip.

Austin, Texas
Reviewed 3 weeks ago

Good location for model train shows held in and around San Antonio, Texas. I/we go to 2 or 3 shows down there each year. Breakfast is superb with great service. Love the rooms with whirlpool bathtub, big TV and plenty of room to work and play.

Review collected in partnership with Hilton Garden Inn
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Thank Paul C
Lisa L, General Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you for such an AWESOME review of the Hilton Garden Inn San Antonio Airport! It was my pleasure assisting you all and I am very happy everything went so well. We will see you on your next San Antonio visit.

Amarillo, United States
Reviewed 3 weeks ago

Very nice hotel. Convenient to airport. Staff very accommodating. Overall a very nice stay. Lounge and restaurant were very nice. Food was good and wait staff was very nice and courteous. Would stay here again.

Review collected in partnership with Hilton Garden Inn
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Thank deweys2017
Lisa L, General Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you for the great recommendation of the Hilton Garden Inn San Antonio Airport. We will see you on your next San Antonio visit.

Memphis, Tennessee
Reviewed 4 weeks ago

Breakfast buffet was delicious with special kudos to: Giovanni (server) making sure all questions were answered and my coffee cup never ran empty and Janice (chef) for making a spectacular omelet! Room was comfortable and quiet and clean.

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Helpful?
Thank phantomdrvr
Lisa L, General Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you for such an AWESOME review and are glad that Giovanni & Janice was able to assist you at the Hilton Garden Inn San Antonio Airport! We will be sure to pass on the compliment. We look forward to seeing you the next time you're in San Antonio.

Portland, Oregon
Reviewed 4 weeks ago

I stay in hotels about two weeks a month on average. The staff made me feel like they cared. It was clean, quiet (I sleep days) and comfortable. This was my first stay but I will definitely be back again.

Review collected in partnership with Hilton Garden Inn
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Thank karyc2017
Lisa L, General Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you for such an AWESOME review of the Hilton Garden Inn San Antonio Airport! It was my pleasure assisting you all and I am very happy everything went so well. We look forward to seeing you on your next San Antonio visit.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Relax at the Hilton Garden Inn San Antonio Airport hotel, the only Hilton Garden Inn in all of San Antonio, located just five minutes from San Antonio Airport via complimentary shuttle service. Set in area attractions including San Antonio River Walk, the Alamo, and North Star Mall.Situated near a variety of businesses, this hotel boasts 1,100 sq. ft. of meeting space. Host a meeting or event for up to 65 guests and enjoy professional planning advice. Work in the 24-hour business center and make use of complimentary WiFi throughout the hotel.Savor delicious American specialties at Great American Grill or unwind with an evening drink in the inviting Lobby Lounge. Snack on treats from the 24-hour Pavilion Pantry convenience store. Re-energize with an invigorating workout in the modern fitness center or plunge into the pool. ... more   less 

Additional Information about Hilton Garden Inn San Antonio Airport

Address: 12828 San Pedro Avenue, San Pedro Avenue, San Antonio, TX 78216
Region: United States > Texas > San Antonio
Price Range: RM535 - RM824 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn San Antonio Airport 3*
Number of rooms: 117
Reservation Options:
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Also Known As:
Hilton Garden Inn San Antonio Airport Hotel San Antonio
Hilton San Antonio
San Antonio Hilton
Hotel Style:
#46 Business Hotel in San Antonio
#67 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn San Antonio Airport staff and other travellers.
2 questions
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Belleville, Kansas
over a year ago

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Questions? Get answers from Hilton Garden Inn San Antonio Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Centrally located but a little hard to find the first time”
 of 5 bubbles chrisogan, 21 Dec 2016 | Read review
“Rooms away from the frontage road are quieter”
 of 5 bubbles TravelingEngineer56, 1 Nov 2016 | Read review
“Parking is limited!”
 of 5 bubbles the_kilpatricks, 6 Oct 2016 | Read review
“Ask for room away from indoor pool to avoid noise.”
 of 5 bubbles JalapenoJane, 4 Jul 2016 | Read review
“Upper floor opposite the freeway but all seemed quite.”
 of 5 bubbles tedkop, 8 Jun 2016 | Read review
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