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Sheraton Gunter Hotel San Antonio

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Sheraton Gunter Hotel San Antonio
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680 Reviews from our TripAdvisor Community

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Showing 662: English reviews
Reviewed 2 days ago NEWvia mobile

This was a great hotel with convinent location to the Convention ceter. The hotel is right across the street from starbucks for early morning coffee. The front desk/bar staff were great! Thanks Dennis for taking care of us this trip!

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Helpful?
Thank Shelley M
Reviewed 2 days ago NEW

Excellent service from the front desk, housekeeping and restaurant and bar. Dennis our bartender was exceptionally friendly and welcoming. Within walking distance of many shops, restaurants, and river walk. We will be back.

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Helpful?
Thank Geri P
Westerville, Ohio
Reviewed 2 days ago NEWvia mobile

Dennis at the Bar was friendly and kind but not pushy. Good advise on the chocolate covered strawberry martini. Comfortable atmosphere for dining alone or with friends . The Market on Houston also had great food.

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Helpful?
Thank LoisBern
Cebu City, Philippines
Reviewed 3 days ago NEW

It's obvious this used to be one of the best in San Antonio, but the room, lobby, elevator and toilets, function rooms need renovation and carpets changed. Nothing extraordinary with their customer service, and what's worst is their cable programming does not help for someone who cannot sleep. I was in one meeting room and when i returned the door...

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Helpful?
Thank aceswild1415
bbrooks2016, Manager at Sheraton Gunter Hotel San Antonio, responded to this review

We sincerely apologize that we failed to meet your expectations for room accommodations and for any issues incurred in our meeting space. It is our goal to provide excellent service and a comfortable environment to our guest and it appears we have fallen short of our goal. We hope you will give us the opportunity to better serve you and...

Los Angeles, California
Reviewed 5 days ago NEWvia mobile

The staff and the hotel lobby/restaurant are superior. The staff is very friendly and welcoming. The restaurant is clean, modern, beautiful set-up. The rooms are large and clean, but it feels like a dorm room. It could be that's just how the building is designed but it's true. The shower is basic and boring. The bedding is fantastic and the...

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Helpful?
Thank SimonieC
Greensboro, North Carolina
Reviewed 6 days ago NEWvia mobile

The hallways on 9th floor smelled like urine. Vending area smelled horrible made my colleague not want to use ice. Rooms smelled like urine. Maintenance came and sprayed some deodorizer. Public Health professions, community health professionals etc etc -obviously the planned didn't check this place out or they only made it to the lobby which looks pristine. Renovation does not...

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Helpful?
1Thank alstonjz
bbrooks2016, Manager at Sheraton Gunter Hotel San Antonio, responded to this review

We deeply apologize that we failed to meet your expectations of accommodations during your stay. We will utilize your comments as a method of improvement and research any possible areas of issue on the 9th floor for correction. Again, we sincerely apologize for any issues encountered during your stay. Kindest Regards, Christopher Morgan Assistant General Manager Sheraton Gunter San Antonio

Golden, Colorado
Reviewed 1 week ago

Very nice hotel, well located near the Riverwalk and directly across from the Majestic Theater. That place is worth the visit alone - check their schedule of shows. Good bar and restaurant. try the crema de poblano soup.

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Thank jamminChris W
Reviewed 1 week ago via mobile

Don't stand in line at Starbucks! Visit the Market on Houston and let Desiree make your coffee concoction with love. She is so personable and friendly and will make your drink in a jiffy! I highly recommend this place and her service!

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1Thank April K
Reviewed 1 week ago via mobile

Our first room had poor shower drainage and the AC did not work at all! It kept turning on and off every hour on the hour, very loudly (sounded like a a metal pipe striking another pipe) and we could not get any sleep whatsoever after arriving into town close to midnight. So we notified the front desk the following...

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Helpful?
Thank vwdomy
bbrooks2016, Manager at Sheraton Gunter Hotel San Antonio, responded to this review

We deeply apologize that we did not meet your expectations regarding room accommodations. It is our goal that our guest's perceptions of value, quality, and service are exceeded during their stay and unfortunately we failed to achieve our goal. Again, we apologize for issues encountered during your stay and we hope to have an opportunity to better serve you in...

Reviewed 1 week ago via mobile

The hotel is historic and lovely. The room was a substantial size, with comfortable bedding, however, the air conditioner was not adjusting to the set temperature. Additionally, the shower head was way too low so to not enable anyone over 5ft to shower comfortably. The staff was friendly and accomodating and the location was convenient to the riverwalk, alamo and...

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Helpful?
Thank Shoshana H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Embrace history and timeless design at the Sheraton Gunter Hotel San Antonio. 13 conference rooms and Grand Ballroom. Our flexible space can accommodate up to 500 guests. ... more   less 

Additional Information about Sheraton Gunter Hotel San Antonio

Address: 205 East Houston Street, San Antonio, TX 78205
Region: United States > Texas > San Antonio > East Side
Price Range: RM682 - RM1,551 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Gunter Hotel San Antonio 3.5*
Number of rooms: 322
Reservation Options:
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Also Known As:
Sheraton San Antonio
San Antonio Sheraton
Hotel Style:
#73 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Gunter Hotel San Antonio staff and other travellers.
6 questions
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Clarkston, Michigan
14 days ago
3 months ago
Harper, Texas
7 months ago
over a year ago

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Questions? Get answers from Sheraton Gunter Hotel San Antonio staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room sizes vary a bit, so ask what you are getting. all are nice though”
 of 5 bubbles evelync942, 13 Feb 2017 | Read review
“This hotel is only a couple of blocks from the River Walk - Best to eat at the restaurants on the River Walk.”
 of 5 bubbles V6092YFdavids, 7 Feb 2017 | Read review
“Interior facing rooms are quite but have no view. There is street noise so if you are sensitive give up the view.”
 of 5 bubbles Hurricanearv, 2 Feb 2017 | Read review
“all of the rooms I've stayed in have been great-the 11 and 12 floor are incredible. you cant beat the location. The gym is nice!”
 of 5 bubbles keristewart, 25 Jan 2017 | Read review
“If you can afford it, opt for a suite. They are large.”
 of 5 bubbles Lisa_Recommends_This, 11 Jan 2017 | Read review
5 of 5