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Homewood Suites by Hilton San Antonio - Riverwalk / Downtown

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Traveller (153)
Room & Suite (84)
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Overview
  • Excellent53%
  • Very good31%
  • Average9%
  • Poor4%
  • Terrible3%
Travellers talk about
“the river”(128 reviews)
“great location”(181 reviews)
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
Offers from Homewood Suites by Hilton San Antonio - Riverwalk / Downtown
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Homewood Suites by Hilton San Antonio - Riverwalk / Downtown
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (1,333)
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1,309 results
Traveller rating
671
404
128
60
46
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LanguageEnglish
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671
404
128
60
46
Show reviews that mention
All reviewsfrozen margaritasthe rivergreat locationvalet parkingrooftop poolevening receptionlight dinnertwo bedroom suitefull kitchenconvention centerliving areawithin walking distancebreakfast and dinnersan antonio riverwalkgreat place to staycomplimentary breakfastwaffles
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1 - 5 of 1,309 reviews
Reviewed yesterday via mobile

1. They have good breakfast buffet. We stayed for two days and we have seen variations of foods served. The waffle line could be really long. It took a customer a full 18 minutes to get to the front of the line during Sunday breakfast...More

Thank darkbeer_lover
Hotel's Favourite
Reviewed 3 weeks ago

Not the most beautiful hotel in San Antonio and being a former office building a bit quirky, BUT the location on the Riverwalk is great, the service is wonderful. This is one place that always wants to help. The breakfast and evening reception are very,...More

Thank Chinapjs
Response from Todd H, General Manager at Homewood Suites by Hilton San Antonio - Riverwalk / DowntownResponded 3 weeks ago

Hello Chinapjs and thank you so much for this review of your stay with us. We are very pleased to hear we are your go to hotel. Your repeat business means the world to us and we will continue to work hard to earn it...More

Reviewed 4 days ago

Overall the property is good and the central location is great. Really impressed with the breakfast. They do a great job👍 Fun what they have to do, the valet service did a great job and I had only one delay of less than 10 minutes...More

Review collected in partnership with Homewood Suites by Hilton
Thank 305arthurs
Reviewed 5 days ago

Very nice area. Just need more nicer people and some cleanliness. Easy access to the river walk. Nice little view. They only had valet parking. No self parking. Great room size. Make sure to let them know if you have a late arrival for check...More

Review collected in partnership with Homewood Suites by Hilton
Thank 732muzzy
Response from Todd H, General Manager at Homewood Suites by Hilton San Antonio - Riverwalk / DowntownResponded 4 days ago

Hello 732muzzy and thank you for the feedback. Friends of Hilton team members are some of our favorite guests and we apologize we didn't make you feel that way. We work very hard to make sure each and every guest feels the warmth and light...More

Reviewed 6 days ago via mobile

After reading a review of a another reviewer from yesterday I realize it is the hotel and not me with the problem. From day one the staff here has been very unprofessional and some appear as if they don’t like their jobs. When I first...More

Thank Ebonique M
Response from Todd H, General Manager at Homewood Suites by Hilton San Antonio - Riverwalk / DowntownResponded 4 days ago

Hi Ebonique. It was great meeting you today. I again sincerely apologize for all the issues you have experienced while staying with us. As I mentioned, this is not the type of customer service we provide our guests. We will work hard to correct everything...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Banquet Room
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$179 - US$296 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Romantic Hotel in San Antonio
#26 Business Hotel in San Antonio
#39 Family Hotel in San Antonio
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$179 - US$296 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Romantic Hotel in San Antonio
#26 Business Hotel in San Antonio
#39 Family Hotel in San Antonio
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (153)
Room & Suite (84)
Dining (25)
Pool & Beach (14)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
shockerwhat
20 April 2018|
AnswerShow all 5 answers
Response from ausecfan | Reviewed this property |
We walked the Riverwalk all morning and afternoon. That night we rode the boat to experienced the lights of the Riverwalk. It was not expensive and children would enjoy the ride.
1
Vote
shockerwhat
4 April 2018|
AnswerShow all 5 answers
Response from Jack C | Reviewed this property |
Valet is well worth $15.00! Limited parking on streets. If you need last minute items ,stores are in walking distance. This hotel is not designed like newer ones designed to look down on Riverwalk. Some views are 20-50... More
2
Votes
Jeanette P
8 January 2018|
AnswerShow all 12 answers
Response from Homewood D | Property representative |
Thank you for your question. Our beds are a pillow topped Serta bed and are very comfortable. I would suggest as a rule to all hotels to request a nice quiet corner suite. Enjoy!
0
Votes
Room Tips
"Ask for riverwalk view"
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"8 floor no view!"
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"lower floors wait less for elevators"
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"Ask for a view of the Riverwalk"
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