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Wyndham La Cascada

Certificate of Excellence
GreenLeadersSilver level
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Wyndham La Cascada
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226 Reviews from our TripAdvisor Community

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There are newer reviews for Wyndham La Cascada
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Showing 224: English reviews
Holly Springs, North Carolina
Reviewed 17 June 2016 via mobile

We stayed as a guest of an owner and I know the routine, check in, get shucked to the concierge, which is a sales tour sign up team. I was told I had a welcome packet to get and when I finally got it, it was only a thin magazine of things to do in the area. I told them...

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Helpful?
Thank Tanawha208
Scotty C, General Manager at Wyndham La Cascada, responded to this review

Hi Tanawha208- I appreciate your response and I am glad you enjoyed your stay. I will follow up with our Leadership Team on your touring comments to ensure we balance our efforts. Thank you again for your time,

Decatur, Georgia
Reviewed 29 May 2016

I've been to other properties owned/managed buy Wyndham Resorts/Hotels and La Cascada is the best by far. The facility is good enough, but what makes it shine is the staff from top to bottom. They were always courteous, helpful, and friendly. I really felt like they cared if I was pleased with my experience there or not. They also quickly...

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Helpful?
Thank attaboy2015
Scotty C, General Manager at Wyndham La Cascada, responded to this review

Hi attaboy2015- Thank you for taking time to let us know about your experience. I am glad to hear we took care of you and I will share with the Team. Thanks again,

Reviewed 23 May 2016 via mobile

The folks are nice. The staff did not bother us daily to buy a timeshare or take a tour. Excellent valet service. Good pool facility, not very deep. The river is barely visible. The shower mediocre. Once there was not enough hot water. Good kitchen area. Great price.

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Helpful?
Thank Cynthia M
Scotty C, General Manager at Wyndham La Cascada, responded to this review

Hi Cynthia M- I appreciate your feedback as we will use your comments to improve our facilities. I am glad to hear you enjoyed the service and will share with our Team. Thanks again,

Amarillo, Texas
Reviewed 22 May 2016

Not open to public ,but a wonderful place that my friend took me to for our dental convention we went to. Its location is right near the riverwalk area. We love to come here. Beautiful accommodations. Very friendly staff.

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Helpful?
Thank Debbie D
Scotty C, General Manager at Wyndham La Cascada, responded to this review

Hi Debbie D- I am glad you enjoyed your stay with us and I will share your comments with the Team. Thanks you for your feedback,

Eau Claire, Wisconsin
Reviewed 20 May 2016 via mobile

We have tried almost all the major city Wyndhams...SF Canterbury, Chicago on Wacker, Manhattan, etc. La Cascada was small, worn, and disappointing. The staff looked like they hated life and rarely smiled or acknowledged you and the concierge team spent more time gossiping together than trying to serve guests. The only great service we got was from the parking valets....

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Helpful?
Thank Airchef
Scotty C, General Manager at Wyndham La Cascada, responded to this review

Good afternoon Airchef- I appreciate your comments as we will use the feedback to improve our operation. I am disappointed in the experience you had and I assure you we will follow up with the appropriate Teams. Thank you again for your time and consideration,

Arlington
Reviewed 19 May 2016

I had not been to San Antonio since childhood(same as my husband). This set our vacation off just right, within walking distance to all the fun on the River-walk. I would stay here again in a heart beat.

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Thank Tatom1622
Scotty C, General Manager at Wyndham La Cascada, responded to this review

Hi Tatom1622- I am glad to hear you enjoyed your stay at our property - I will share the great news with our Team! Thank you for the feedback,

Reviewed 19 May 2016

The condo was clean and the staff was one of the most thorough and friendly I have ever encountered. The location was ideal for a visit to this truly wonderful city! It is next to the river so you can be on the river walk in minutes and walk to "The River Walk" in less than 10 minutes. We walked...

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Helpful?
Thank armandarce
Scotty C, General Manager at Wyndham La Cascada, responded to this review

Hi armandarce- I appreciate you taking time to tell us about your stay and I know the Team will be happy to hear we were able to provide a great experience for you as that is our goal. Thanks again, have a great day,

Longview, Texas
Reviewed 9 May 2016

Let's get this straight right away - this property is NOT a hotel, it is a Vacation Rental. BIG difference. All of the units are owned by individual buyers. If you are not an owner, then you are renting. And if you are renting, they want you to become an owner. And will harass you the entire time to sit...

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1Thank Janet B
Scotty C, General Manager at Wyndham La Cascada, responded to this review

Hi Janet B- I apologize for us not meeting your expectations as we are much different than a hotel. I will follow up with our Leadership Team to ensure we respect the time of our Guests while trying to educate them of our product. While we do want to show off our product, I want to first make sure we...

Reviewed 7 May 2016 via mobile

My group of girlfriends spent a week at this resort. From the minute we walked in the front door we had a wonderful time. The Guest Services team at the front desk greeted us by name every time we came and went. The concierge team booked us reservations at the Chart House Restaurant and surprised is with the "Wow" table....

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Helpful?
Thank Jackie W
Scotty C, General Manager at Wyndham La Cascada, responded to this review

Hi Jackie- Thank you so much for taking time to comment as we value our Owner/Guest feedback! I am so glad you chose our resort for your special trip and we were able to provide a great experience for you and your girlfriends. I trust you were able to make many memories as that is our Team's goal! Thanks again,...

Vienna, West Virginia
Reviewed 25 April 2016 via mobile

Took cab from airport. They have shuttle service to key locations. Took city tour bus or walked the nearby River Walk. Did not need to rent car after all. Several tour trips available. Accommodation were very good and enjoyed our stay after sitting thru the normal sales pitch. Quiet and relaxing with plenty of room in the one bedroom.

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Helpful?
Thank ladyice1725
Scotty C, General Manager at Wyndham La Cascada, responded to this review

Hi ladyice1725- I am glad you enjoyed your stay and look forward to being at your service again soon. Thank you for your time in writing a review, we appreciate all the feedback. Have a great day,

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Meeting Rooms

Additional Information about Wyndham La Cascada

Address: 226 Dwyer Ave, San Antonio, TX 78204-1005
Region: United States > Texas > San Antonio > East Side
Price Range: RM810 - RM1,176 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Wyndham La Cascada 4*
Number of rooms: 97
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Also Known As:
Wyndham La Cascada Hotel San Antonio
Wyndham San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham La Cascada staff and other travellers.
13 questions
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6 months ago
Omaha
Fort Worth, Texas
3 months ago

See all questions (13)

Questions? Get answers from Wyndham La Cascada staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“backside rooms, look out over the river.”
melbrnemtp, 26 Mar 2017 | Read review
“Even numbered rooms overlook courtyard. Odd numbered rooms have city view beyond the parking garage and dumpsters.”
  • View from our 6th floor balcony overlooking the courtyard. Other bldg is whole ownership condos
  • Tower of the Americas and Sports stadium from our 6th floor balcony
  • Living Room
  • kitchen
  • Bedroom
394carlab, 14 Mar 2017 | Read review
“Any balcony view would be GREAT, but overlooking the river is probably best.”
traveldivaaficionado, 9 Mar 2017 | Read review
“4 bdroom suites have a view of the Tower of Americas”
ahcortez, 10 Jan 2017 | Read review
“Ask for upper floors with views facing the riverwalk.”
530julianaw, 28 Nov 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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