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Fairfield Inn & Suites San Antonio North/Stone Oak

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Room & Suite (15)
Pool & Beach (3)
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Overview
  • Excellent24%
  • Very good32%
  • Average19%
  • Poor15%
  • Terrible10%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (99)
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All reviewswould stay here againthe breakfast areaeasy accesswafflesother hotelsconvenient locationbeddingdowntown
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1 - 5 of 91 reviews
Reviewed 2 weeks ago via mobile

Just a 1 night stay on a trip to Big Bend Nat Park. Very convenient location at Loop 1604 and US 281. Superbly clean room, comfortable. NCAA Final Four caused significant price inflation, but that’s “supply and demand” at work

Thank Chuck H
Reviewed 4 weeks ago

When we entered the hotel in early afternoon we were hit with a terrible smell. We finally decided it was the pool chemicals. The pool itself was not inviting, and we chose not to swim. The lobby was ok with cheap updated furniture. The floor...More

Thank Steve S
Response from Yvonne A, General Manager at Fairfield Inn & Suites San Antonio North/Stone OakResponded 4 weeks ago

Thank you so much for your feedback concerning your most recent stay at the property. We are addressing the concerns that you had with the staff to make sure that this was an isolated issue and to prevent it from occurring in the future..

Reviewed 11 January 2018

Very friendly staff from check in to check out. No issues. Breakfast was okay. Facility is a little older thus could use some updating. However there were not reportable issues or negative comments here Close to 1604 thus you can hear the noise at night...More

Thank 1313Travel
Response from Yvonne A, General Manager at Fairfield Inn & Suites San Antonio North/Stone OakResponded 14 January 2018

Thank you so much for your feedback. We are really glad you enjoyed your stay despite the noise from the highway. Thank you for staying with us!

Reviewed 23 October 2017 via mobile

Francesca was great in helping us at 2:00 in the morning check in so friendly and pleasant she was great and Mary Helen made everyone in the breakfast area feel like at home she passed hugs and kisses just like eating in at grandmas kitchen....More

Thank Ervin F
Reviewed 22 October 2017 via mobile

Very convenient location for our activities, but hotel was not great. Room was generally clean but there was some mold in the shower. Closet door was broken. Breakfast was not very good. Would not stay here again.More

Thank John Y
Response from Yvonne A, General Manager at Fairfield Inn & Suites San Antonio North/Stone OakResponded 23 October 2017

John Y. Thank you so much for your feedback concerning your most recent stay. I'm so sorry that your visit fell short of your expectations. I have addressed your concerns with the appropriate team members so that we may correct them. Again, thank you for...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Laundry Service
Multilingual Staff
Dry Cleaning
Meeting Rooms
Self-Serve Laundry
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Tennis Court
Details
Price range
US$109 - US$225 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#81 Business Hotel in San Antonio
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$109 - US$225 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#81 Business Hotel in San Antonio
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (25)
Room & Suite (15)
Pool & Beach (3)
Dining (2)
Questions & Answers
Ask a question
rochelle m
7 September 2017|
AnswerShow all 2 answers
Response from Ashley S | Property representative |
Yes. All rooms have mini fridges in them.
0
Votes
rochelle m
7 September 2017|
Answer
Response from TexasLibraryLady | Reviewed this property |
Yes
0
Votes
Room Tips
"Try to obtain rooms as far from 1604 as you can."
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"No elephants above the 3rd floor, if you have elephants, please stay on the first floor or the middle of the..."
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"Choose a room near the back of the hotel. Less noise."
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"none! go stay somewhere else"
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