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Fairfield Inn & Suites San Antonio North/Stone Oak

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Fairfield Inn & Suites San Antonio North\/Stone Oak
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79 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites San Antonio North/Stone Oak
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Showing 71: English reviews
Pearland, Texas
Reviewed 27 April 2016 via mobile

Well it deals the deal that I won't stay at a Fairfield anytime again soon. While I really like Marriott, it's like this hotel chain is just forgotten while the upgrade the Courtyard, which used to be a joke. This is just on the edge of a motel. Rusty dirty mold smell. Rooms were outdated. Needs a severe renovation.

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1Thank Doyouknowwhatitmeans
Corpus Christi, Texas
Reviewed 21 February 2016

A nice place but not for the light sleeper. Freeway noise is hard to mask. Clean room and good breakfast though. Close to major medical area and restaurants and easy highway access going any direction is a plus.

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Helpful?
Thank Bob E
Yvonne A, General Manager at Fairfield Inn & Suites San Antonio North/Stone Oak, responded to this review

Thank you so much for your feedback. We have also shared your feedback with our team concerning the noise. We hope you choose to stay with us again whenever you are in town Thank You, Yvonne .

Arlington, Texas
Reviewed 19 January 2016

Hotel was very busy so it took a while to get checked in but front desk person was very positive, professional and quick. Facility seemed a little older but in great shape. I had just stayed at a new Fairfield the night before so there was a noted difference. Breakfast area was rather small. Room was comfortable, heater worked well,...

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Thank StorminNorman50
Houston, Texas
Reviewed 15 December 2015 via mobile

We are elite members and always use Marriott so we can easily compare our experiences to recent stays at other Marriott properties. 4 story hotel. Easy access to interstates on the northeast side of San Antonio. Very close to shopping, dining and entertainment. Chose this location because it was easy access to New Braunfels/San Marcos and San Antonio. Hotel offered...

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Thank 1TexasTee1
Traverse City, Michigan
Reviewed 13 October 2015

This hotel is quite amazing. Not the building in particular, but what sets it apart from the other hotels in the area, and the hotel is CLEAN!!!!! I come to San Antonio quite often and come back time and time again to this hotel. The staff doesn't turn over like other hotels I stay at frequently, I see the same...

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Thank Jane S
Washington DC
Reviewed 12 October 2015

We got double queen beds room. The room was very outdated, mold in the room and the bathroom, it smelt musty. The room was right next to the highway and was VERY loud. Luckily we came in late and only stayed one night because we couldn't sleep all night. We visited Seaworld and picked this hotel because of all the...

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1Thank israelibelle
acg0143, General Manager at Fairfield Inn & Suites San Antonio North/Stone Oak, responded to this review

Dear guest, Thank you so much for your feedback and take all of your comments to heart. We do have signs for you to remove your belongings from your vehicle for your own protection. We are not in a bad area at all, however crime still happens. We just want to be proactive and help where we can. In fact,...

Las Vegas, Nevada
Reviewed 30 September 2015

I got a suite double beds, nice room but there was a musty smell. I couldn't figure it out until the second day where I opened the curtails completely and saw huge black mold spores on the window sill. I took several pictures went down stairs where this little kid in the front desk tell me to just take a...

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Helpful?
1Thank Marlene L
acg0143, General Manager at Fairfield Inn & Suites San Antonio North/Stone Oak, responded to this review

Dear valued guest, I am sincerely sorry that you had these issues during your stay. Thank you for bringing your concers to our attention during your stay, we appreciate that. We did offer some options for you during your stay with us so we could correct the issues you brought to our attention. Since your stay, we have had our...

anywhere
Reviewed 11 September 2015 via mobile

Location is good. Close tobmany restaurants and some supermarkets, on the 1604. Stayed here 6 nights and have no complaints. All worked. Clean room. Cool airco. Ok breakfast. Fast internet. Gym is a bit small.

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Thank pelowelo
acg0143, General Manager at Fairfield Inn & Suites San Antonio North/Stone Oak, responded to this review

Thank you so much for your feedback! We appreciate you and your business. We look forward to your next stay with us! Looking forward to serving you again! Ashley Sefcik General Manager

Lowell, Massachusetts
Reviewed 5 August 2015

Stayed here on business trip. Conveniently located right off highway (surprisingly quiet though!!!). Many chain restaurants nearby. Staff here is very welcoming, engaging and helpful. A fine standard complimentary breakfast. Spotless hotel!

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Thank JimmyP814
acg0143, General Manager at Fairfield Inn & Suites San Antonio North/Stone Oak, responded to this review

Thank you so very much for your positive feedback! It means so much to us and I appreciate the time you took to provide that. We hope to see you next time you are in the San Antonio area!

San Angelo, Texas
Reviewed 5 August 2015

My husband, 3 kids, and I stayed here for a fun weekend in the city...this hotel ruined some of the for us! First, the rooms were so small we could barely breathe in there with all of us. Upon check in the young man was so rude and gave very little information about the hotel and accomodations I had to...

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Helpful?
1Thank Jasmine P
acg0143, General Manager at Fairfield Inn & Suites San Antonio North/Stone Oak, responded to this review

I am so deeply sorry that you did not have a pleasant experience with our hotel. It is our responsibility to make sure you have a great stay, and unfortunately, we fell short of that. We have taken your feedback and are working on correcting the issues you brought to our attention. Thank you for taking the time to do...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Fairfield Inn & Suites San Antonio North/Stone Oak

Address: 1350 NE Loop 1604, 80 Trailcrest, San Antonio, TX 78232
Region: United States > Texas > San Antonio
Price Range: RM481 - RM645 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites San Antonio North/Stone Oak 2.5*
Number of rooms: 84
Reservation Options:
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Hotel Style:
#81 Business Hotel in San Antonio
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Questions & Answers

Questions? Get answers from Fairfield Inn & Suites San Antonio North/Stone Oak staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room near the back of the hotel. Less noise.”
 of 5 bubbles janesG1859NS, 13 Oct 2015 | Read review
“none! go stay somewhere else”
 of 5 bubbles 977marlenel, 30 Sep 2015 | Read review
“Pay a little extra if you want to really enjoy your stay. You get what you pay for!”
 of 5 bubbles 202jasminep, 4 Aug 2015 | Read review
“Will need a car to get around.”
 of 5 bubbles juliat304, 19 Jul 2015 | Read review
“Preferably the top floor, away from freeway.”
 of 5 bubbles r00sterc, 30 Jun 2015 | Read review
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