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What the hell is this place. It sure is not a Marriott level hotel. Motel 6 puts this place to shame. Walls dirty, closet doors ripped off hinges, nasty old sheets, towels have been used to the point they do not even dry you off....More
1 Thank bdist2000
Response from Yvonne A, General Manager at Fairfield Inn & Suites San Antonio North/Stone OakResponded 23 March 2017
Thank you so much for your feed back. It is greatly appreciated. Have a great day.
I'm a Marriot silver (going on gold) elite member so I've stayed at many Marriott properties for work. This place is absolutely the dregs. The first floor hallways by the pool was under construction and just a total mess. The pool facility was terrible. The...More
2 Thank FriendshipSloop
Response from Yvonne A, General Manager at Fairfield Inn & Suites San Antonio North/Stone OakResponded 17 March 2017
Thank you so much for your feedback. Yes we are currently under renovation at this present time. I am so sorry that you had such a bad experience due to the carpet in your room and with the appearance of the pool. I do agree...More
Clean and friendly with excellent access to the 281. Good breakfast selection. Small but adequate gym. I didn't use the pool but it looked great. About 20 mins drive from downtown San Antonio. I would stay here again
I should have read these reviews first. However, my main issue is the location, and it's not easy to pull out onto the frontage road in the morning. It's rather dangerous, and noisy.
Hotel is not up to the usual Fairfield Inn standards. I understand...More
Response from Yvonne A, General Manager at Fairfield Inn & Suites San Antonio North/Stone OakResponded 10 February 2017
I am sorry for any inconvenience that you may have faced during your stay at the property. I really do appreciate your feedback concerning your stay. I have shared your concerns with the team. Have a great day.
Mtn Bike was stolen from vehicle after lock cable was cut minutes before 7am while we were having breakfast. Front desk employee argued couldn't access security cameras footage. Vehicle was parked in front of the hotel next to the front sign and loop 1604, very...More
Thank David G
Response from Yvonne A, General Manager at Fairfield Inn & Suites San Antonio North/Stone OakResponded 10 January 2017
My apologies. I have been trying to contact you, but unfortunately the number that we had on file was incorrect. I did speak with your son-in-law concerning this unfortunate incident. We do appreciate your feedback concerning your stay. I am not too sure...More
US$87 - US$129 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#81 Business Hotel in San Antonio
Non-Smoking Rooms ,
Number of rooms
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