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Wyndham Riverside Suites

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#191 of 358 Hotels in San Antonio
GreenLeadersBronze level
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140 Reviews from our TripAdvisor Community

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Showing 139: English reviews
Derry, New Hampshire
Level Contributor
62 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 5 June 2015

We booked this hotel as a trade with interval international. First impression: the smelly alley references are right. I noticed comments from management stating they are "aware of issue and working to fix it" (or something to that effect). There is nothing they can do. They cannot move the entrance. I think their "fix" was to use powerful air freshener... More 

Helpful?
2 Thank twina1968
Heather B, Manager at Wyndham Riverside Suites, responded to this review

Thank you for your response about your stay. We are currently working with the other vendors that use the dumpster area to help keep it clean. With us being an Avenue collection property, our rooms run smaller than other resorts. Again, thank you for your response as it only helps us improve our lovely resort. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 June 2015 via mobile

We booked this hotel months ago for our family vacation, packed up our 2 toddlers and made the 10 hours drive to San Antonio... Upon arrival we realized this was not the hotel we booked (or not the pictures anyways).... Wyndham's web page shows a COMPLETELY different hotel on their site than what this actually is- including no swimming pool.... More 

Helpful?
1 Thank chelsgold
Heather B, Manager at Wyndham Riverside Suites, responded to this review

Thank you for your response about your stay. I do apologize that your A/C wasn't working in your unit. Thank you for letting us know that the pictures are not up to date as we will be looking into this. More 

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Durham, North Carolina
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 28 May 2015

Although on the Riverwalk, the hotel is in a really smelly, rundown alley. The room was spartan with no comfortable place to sit and read. No ambience whatever. We could hear the TV in room next to ours as if it was in our room. Thank goodness bed was comfortable and many windows. We would not stay here again.

Helpful?
2 Thank Chryssos
Heather B, Manager at Wyndham Riverside Suites, responded to this review

Thank you for your response about your stay with us. I apologize that you didn't enjoy your stay with us. Please accept my sincere apology. More 

A TripAdvisor Member
Reviewed 22 May 2015 via mobile

Very nice place to stay. I was very impressed with this hotel. I read the reviews before I came and was somewhat worried about the area. But I was very impressed with our room. Came for a restful stay. The room was nice had a kitchenette and nice comfy bed. The only thing I would suggest is to put instructions... More 

Helpful?
4 Thank A TripAdvisor Member
Heather B, Manager at Wyndham Riverside Suites, responded to this review

Hi, We are so glad that you enjoyed your stay with us. We are currently working on a couple of different ideas to better the entry way as well as addressing the smell coming from the street. Thank you for your suggestions and look forward to your return. More 

Maricopa, AZ
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 22 April 2015

My cousins from Mississippi were membership owners and booked this hotel for our get-together in San Antonio, Texas. This building is rather old and as such, there is only so much they can do in trying to keep up with the more modern Wyndham Hotels. First off, when you get in a cab, and say, take me to the Wyndham... More 

Helpful?
3 Thank ninjaseals711
Heather B, Manager at Wyndham Riverside Suites, responded to this review

HI, Thank you for your post about your stay. Since we are in a downtown location and part of the Avenue Collection, our rooms tend to run smaller and don't offer the amenities as other Wyndham resorts. What we do have is our location! We are in the heart of the city with many things going on as you mentioned.... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 April 2015

This location is not right on riverwalk so you have to walk to it. Problem is that the area is not exactly the best and my girlfriend got scared while walking And then if you are to go get something in stores near by, you won't find any for a tourist or a local Self parking is not cheap at... More 

Helpful?
1 Thank wei l
Heather B, Manager at Wyndham Riverside Suites, responded to this review

HI, Thank you for your response. While we don't have an entrance right on the River Walk it's just right behind our building. I'm sorry your family didn't feel safe walking on the streets of San Antonio. We currently don't have a local grocery store in the downtown area, but there is a Walgreens a block away from the resort.... More 

Frederick, Maryland
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 15 April 2015

The location of Riverside Suites is okay. It is a short walk up or down the alley and down the steps to the Riverwalk. However, it is located on a stinky alley - not really what we expected from a Wyndham property. The unloading parking is challenging as others are waiting for the couple of spots deemed 15 minutes. Friday... More 

Helpful?
1 Thank bikinigal55
Heather B, Manager at Wyndham Riverside Suites, responded to this review

HI, Thank you for your comments while staying at Riverside Suites. When staying in an Avenue Collection Resort, you tend to not have all the amenities that you would have at a larger resort. While we know parking is an issue, we are currently working on providing Valet Service for our guests. Also, with having the property in such a... More 

Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 12 April 2015 via mobile

The location of Riverside Suites is excellent; exit the lobby, turn left or right and in one minute you are on the river walk - top attraction in San Antonio. Yes, the entrance seems like you're in a stinky alley, yes, this is a timeshare and you will be asked to attend a sales presentation: they offer $$ and free... More 

Helpful?
2 Thank Gfource
Heather B, Manager at Wyndham Riverside Suites, responded to this review

HI, We are so glad that you enjoyed your stay here at Riverside Suites. Our location is wonderful to all the downtown attractions. We are aware that having no dryer in the unit is a challenge. We are currently trying to coming up with some different options. Thank you again for providing us the feedback. More 

Frisco, Texas
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 23 March 2015 via mobile

The building interior has been renovated. Fairly nicely. Parking is close but costs. Food is a five-minute walk because you are at the Riverwalk. We traded Interval International week. Our place was a one bedroom, one bath with living area and small kitchenette. Everything worked fine. Coffee and tea available all day. It was clean. Try to stay in the... More 

Helpful?
3 Thank diane g
Heather B, Manager at Wyndham Riverside Suites, responded to this review

Hi, Thank you for your response about your stay. We are glad that you enjoyed your stay. We realize that there are noise issues, but that's due to being a downtown location with lots of businesses close to our resort. Again, thank you for your response as it only betters us. More 

Sugar Land, Texas
Level Contributor
55 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 17 March 2015

I know this is a long review, but it is worth reading….. My beautiful daughter booked a weekend stay for her family, which included me. She was excited to introduce me to the Wyndham family, being I was considering joining the travel club. I have since had a strong change of mind. My first introduction to this hotel was the... More 

Helpful?
4 Thank Courtney02
Heather B, Manager at Wyndham Riverside Suites, responded to this review

Hi, Thank you for your survey as they only help us improve our resort. I wanted to apologize about the entrance of our building. We are aware if the issues and are currently looking at ways to refurbish the entrance of the resort. I express my apologies for the cleanliness issues you found in your room as that is not... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Concierge
  • Self-Serve Laundry

Additional Information about Wyndham Riverside Suites

Address: 218 College St, San Antonio, TX 78205-1813
Region: United States > Texas > San Antonio
Price Range: RM1,040 - RM1,552 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Wyndham Riverside Suites 3.5*
Number of rooms: 46
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Hotel Style:
#9 Green Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham Riverside Suites staff and other travellers.
6 questions
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Florida
over a year ago
15 days ago
Olympia, Washington
5 months ago
Somerset, New Jersey
NY, USA

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Questions? Get answers from Wyndham Riverside Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in room 507 and had a view of the River Walk.”
 of 5 bubbles M7385JEjackiew, 1 Oct 2016 | Read review
“Try and get a balcony room facing the river”
 of 5 bubbles beachfiinder, 9 Sep 2016 | Read review
“Stayed in the Penthouse and was told by others this was the best room.”
  • Patio
  • Patio hot tub
  • Only couch in 2-bedroom Penthouse suite
  • Riverwalk view from Penthouse patio
 of 5 bubbles Sharshell, 20 Aug 2016 | Read review
“Choose river view room.”
 of 5 bubbles 960galeu, 23 Jul 2016 | Read review
“Get room specifics before booking, not all very "Senior Friendly". Riverside rooms have a nice view.”
 of 5 bubbles 530MargaretW, 4 May 2016 | Read review
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