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BEST WESTERN PLUS San Antonio East Inn & Suites

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301 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS San Antonio East Inn & Suites
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Showing 292: English reviews
Austin, Texas
Reviewed 4 weeks ago

If you are looking for a motel that has a fancy setting, this in not your hotel. But if you are looking for a motel that has a reasonable price and helpful staff.. this is the place. Been to too many places where you are just a number, here you are a person

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Helpful?
Thank 180williamc
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you for another great review of our property and your continued loyalty! We are so pleased that we make you feel valued. We always enjoy having you back here with us and look forward to your return. We do offer reasonable rates for the many amenities of our hotel. When you are ready to make your next reservation, contact...

Ft Worth, United States
Reviewed 30 October 2016

This hotel is on the outskirts of San Antonio it was very clean & comfortable. Breakfast was good and filling. Bed was comfortable and pillows were ok. All in all it filled the purpose for a stay when you have to work.

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Helpful?
Thank Gregorio S
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

We would like to thank you for taking the time to review our property. We are glad to see that you enjoyed your stay overall. Our staff do all that they can to make your stay a great one and we are sad that we were unable to give you a 5/5 experience. We would love to hear what we...

Reviewed 25 October 2016

My wife and I made a group reservation here for our wedding, and we could not have been happier. Everything was clean, and the staff was very kind and eager to help with any issues during our stay. The night of our wedding, we came back to a very nice surprise in our room! The staff had laid rose petals...

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Helpful?
Thank Daniel P
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

First and foremost, congratulations on your special day! We are all so glad that our team was able to help make your wedding day that much more special. We are so happy that of the 350+ hotels in the San Antonio metro area you chose us to be your host hotel. We hope this small gesture, along with the clean...

houston texas
Reviewed 21 October 2016

The physical condition of the building is OK, but the customer service is super. They are humble and honest!!! The front desk staff gave us excellent service as well as Rosita in the kitchen and the cleaning staff. We left a disney toy when we left. They called me that we left it there, and they took the time to...

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Helpful?
Thank edwind800
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

We would first like to thank you for that amazing review of our award-winning property. We are able to receive these awards because of wonderful reviews like yours. All of our team, including Rosa was so happy to see your kind words. We all here work hard to ensure our guest expectations are exceeded. Honesty is very important. We here...

Reviewed 18 October 2016 via mobile

Breakfast was good! Stay was nice. Very quiet.. view was awful! Otherwise no complaints. Very friendly. Watched you like a hawk when you went outside for some reason. Added security I suppose! Bed was very comfortable

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Helpful?
Thank Karra O
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank your review of our property. We are glad that you found our team to be so friendly. The service of the team is why we are a Multi-Award Winning property. We are proactive with our advanced surveillance and train the team to be vigilant for our guests to help with peace of mind, as we care for you and...

PALESTINE, United States
Reviewed 17 October 2016

The room was clean and quiet and as always the very friendly staff made our stay enjoyable. Breakfast was also very good with plenty of options including fresh fruit. This is the second time to stay at this location which is easy to find.

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Helpful?
Thank Lulu M
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

We are so pleased you returned and thank you for taking the time to write us such an awesome review. We are so glad we were able to deliver the same great experience again! We are happy that you were able to take advantage of our free hot breakfast variety. We look forward to your return! Call us directly at...

Navarre, FL
Reviewed 16 October 2016

We only spent one night at this hotel as we were driving through Texas, but we were pleasantly surprised by how terrific the customer service and front desk personnel treated us. It was definitely the best we've been treated at a hotel in a very, very long time (and that includes visits to 5 star hotels). Additionally, the room was...

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Helpful?
Thank bizgiz
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

We are so glad to see you thoroughly enjoyed your stay with us. It is compliments like yours that let us know that all of our hard work paid off. Our whole team was very happy to see we delivered the best superior customer care. Call us directly at 210-661-8669 to make your next reservation. Look forward to seeing you...

Reviewed 14 October 2016 via mobile

Got a wake up call at 7:45am from staff power washing the side of the building. I thought it was the cleaning staff, nope. They are under construction or remodeling on the opposite side of the entrance to the hotel. The beds & pillows were not comfy, the breakfast was surprising what they had, but I still ate 3 bananas...

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Helpful?
Thank Steve C
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you for taking the time to review our property. We are saddened to hear that we were not able to exceed your expectations and that you were disturbed. We are having some building repair work on one side of the hotel exterior following damage caused by major hailstorms and had been on a wait list to have these repairs...

Reviewed 12 October 2016 via mobile

This location by far exceeded my families expectations!! Friendly staff, comfortable beds, clean room and great breakfast!! If you are looking for a hotel to stay with your family , this is the one to go to. It's not far from downtown San Antonio. It's close to shopping and food places.

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Helpful?
Thank Alisha W
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you for that marvelous review of our Award-Winning property! We are always so excited when we see words like yours. We all work very hard to always exceed expectations of each of our guests. There is no better compliment then a recommendation of us to your friends and family. Come see us again if ever in the area. You...

las vegas
Reviewed 8 October 2016

Very friendly and helpful staff at every step. Knowledgeable about local attractions and good advice about easy ways to take advantage of local customs. The properties and amenities were a very good value and the staff makes it an excellent stay.

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Helpful?
Thank John M
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you for that excellent review of our property, We are all so glad to see you thoroughly enjoyed your stay and that we were able to help you out with important information. When you are back in the area, contact us directly at 210-661-8669 to make your next reservation. Have a fantastic day!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge

Additional Information about BEST WESTERN PLUS San Antonio East Inn & Suites

Address: 8669 I-10 E, San Antonio, TX 78109
Region: United States > Texas > San Antonio
Price Range: RM414 - RM579 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS San Antonio East Inn & Suites 2.5*
Number of rooms: 63
Reservation Options:
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Also Known As:
Best Western Plus San Antonio East Inn And Suites
Best Western Plus San Antonio East Hotel San Antonio
Hotel Style:
#6 Best Value Hotel in San Antonio
#9 Business Hotel in San Antonio
#21 Family Hotel in San Antonio
#66 Romantic Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS San Antonio East Inn & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS San Antonio East Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure to checkout availability of rooms before hand.”
 of 5 bubbles HanJar1974, 16 Nov 2016 | Read review
“Choose 3rd floor”
 of 5 bubbles DIKTUZ, 27 Jun 2016 | Read review
“We were on the first floor. Three dogs next to us, we heard Nothing! Except when we opened to window to get fresh air.”
 of 5 bubbles Suzet6te, 3 Feb 2016 | Read review
“Their site did not mention it, but they even have a nice little laundry.”
 of 5 bubbles mzluticky, 16 Jan 2016 | Read review
“Don't stay here unless you smoke.”
 of 5 bubbles windmills, 10 Jan 2016 | Read review
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