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Hyatt Place San Antonio/Riverwalk

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Hyatt Place San Antonio\/Riverwalk
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889 Reviews from our TripAdvisor Community

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Showing 845: English reviews
Fort Worth, Texas
1 review
Reviewed 3 days ago NEW

Staff was great. Rooms were clean. Breakfast was excellent. The Riverwalk location was a little further than I expected. Not too far, but I expected to walk out into the action when I walked out of the hotel & that wasn't so.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank starbright329
GeorgeHaas, General Manager at Hyatt Place San Antonio/Riverwalk, responded to this review

Thank you for taking the time to post a review, we appreciate the comments. We hope to see you again in the future. More 

Newport, North Carolina
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW via mobile

Very nice hotel with a beautiful view of the river. Not as close to downtown as I would have liked and disappointed in the 15.00 per day parking charge but overall a good stay. Beds were comfortable and the room was large with a separate sitting area. The staff was super friendly and accommodating.

Helpful?
Thank Billy T
GeorgeHaas, General Manager at Hyatt Place San Antonio/Riverwalk, responded to this review

Thank you for taking the time to post a review. We are glad you enjoyed the stay. We hope to see you again in the future. More 

South Houston, Texas
1 review
Reviewed 3 days ago NEW

I hate that they now charge for parking and they need more tv channels. Breakfast is real good. Employees are very helpful. I like the location, close to the Market Square and The Riverwalk. We felt safe/

Review collected in partnership with Hyatt Hotels

Helpful?
Thank 368adelaidam
GeorgeHaas, General Manager at Hyatt Place San Antonio/Riverwalk, responded to this review

Thank you for taking the time to post a review. We hope you enjoyed the stay and will visit us in the future. More 

El Paso, Texas
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 4 days ago NEW

We stayed in this hotel because of the proximity to the city downtown, and the low prices it offered. We were pleasantly surprised to see that the hotel is very nice and comfortable. The hotel offers free breakfast and is very delicious. The staff is very friendly, in fact, my husband was having his birthday, and the young receptionist gave... More 

Helpful?
Thank Mel A
GeorgeHaas, General Manager at Hyatt Place San Antonio/Riverwalk, responded to this review

Thank you for taking the time to post the review. We appreciate the kind comments. More 

Level Contributor
27 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 6 days ago NEW via mobile

We stayed 2 nights here and enjoyed it. Staff were very welcoming - a great trait of the Hyatt brand. Room was comfotable and clean. We were given a riverview room which was great as well. Only small problem was the lifts urgently need a service, they kept jolting which was concerning!!

Helpful?
Thank Alice S
GeorgeHaas, General Manager at Hyatt Place San Antonio/Riverwalk, responded to this review

Thank you for taking the time to post the review. We do appreciate the comments. More 

Florence, Mississippi
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

We chose to stay here to save hundreds over properties closer to the shops at River Center. It was a great choice for us, but this hotel is quite a hike from the most popular RiverWalk spots. We never made it all the way to the shops without having to leave the RiverWalk and walk on street level. That may... More 

Helpful?
Thank rlsmith35
GeorgeHaas, General Manager at Hyatt Place San Antonio/Riverwalk, responded to this review

Thank you for taking the time to post a review. We hope to see you again in the future. More 

Houston, Texas
Level Contributor
62 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 1 week ago

We love the Hyatt chain and are members for a long time... and of course have traveled and stayed with the Hyatt place chain.... we stayted at the San Antnio Hyatt Place on weekend after thanksgiving and were completely underwhelmed. The site needs some TLC and of course the ceilings could use some cleaning.... The facility is not what we... More 

Helpful?
Thank Tanaz C
GeorgeHaas, General Manager at Hyatt Place San Antonio/Riverwalk, responded to this review

Thank you for taking the time to post a review. We apologize the property was not up to your expectations. Your comments will be shared with the staff. More 

?
1 review
Reviewed 1 week ago

Overall, service and food was good. Hotel was clean. However, the biggest issue faced was that there was no exhaust in bathroom and in case, you open the bathroom door , the whole room starts stinking!

Review collected in partnership with Hyatt Hotels

Helpful?
Thank 731animeshk
GeorgeHaas, General Manager at Hyatt Place San Antonio/Riverwalk, responded to this review

Thank you for taking the time to post a review. We apologize that the room did not meet your expectations. The exhaust fan is actually tied in with the bathroom light switch and are meant to be quite. More 

Level Contributor
5 reviews
Reviewed 1 week ago via mobile

Traveling with a young child, this hotel is ideal! With a king size bed, or sofa pull out you can be in the same room with your kids comfortably. The view of the riverwalk is beautiful and quiet. Two blocks away is a park that is really nice, especially after dark. The free breakfast is pretty good too.

Helpful?
Thank Sandie D
GeorgeHaas, General Manager at Hyatt Place San Antonio/Riverwalk, responded to this review

Thank you for taking the time to post a review. We hope to see you again in the very near future. More 

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Parking fee $15.00 per night ... more   less 

Additional Information about Hyatt Place San Antonio/Riverwalk

Address: 601 South St. Mary's Street, San Antonio, TX 78205 (Formerly "AmeriSuites San Antonio Riverwalk")
Region: United States > Texas > San Antonio > Downtown , East Side
Price Range: RM538 - RM1,138 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place San Antonio/Riverwalk 3*
Number of rooms: 131
Reservation Options:
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Also Known As:
Hyatt Place San Antonio/Riverwalk Hotel San Antonio
Amerisuites San Antonio
Amerisuites Riverwalk San Antonio
Hotel Style:
#54 Family Hotel in San Antonio
#68 Romantic Hotel in San Antonio
#76 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place San Antonio/Riverwalk staff and other travellers.
15 questions
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Questions? Get answers from Hyatt Place San Antonio/Riverwalk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you don't get a handicapped room”
 of 5 bubbles mhirschberg1, 20 Oct 2016 | Read review
“Don't stay in a king bed room! Ask for a room at the back of the hotel, overlooking the river.”
 of 5 bubbles EMG209, 13 Oct 2016 | Read review
“ask for a room on the Riverwalk”
 of 5 bubbles jkmc54, 23 Sep 2016 | Read review
“Location, location, location”
 of 5 bubbles daddymo2, 20 Sep 2016 | Read review
“I would recommend the rooms with a balcony, there are 7 floors and the view from the balcony is great.”
 of 5 bubbles decoratingdiva, 20 Sep 2016 | Read review
5 of 5
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