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Best Western Plus Lackland Hotel & Suites

Hotels.comUS$120*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Best Western Plus Lackland Hotel & Suites
Best Western Plus Lackland Hotel & Suites
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640 Reviews from our TripAdvisor Community

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Showing 634: English reviews
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San Antonio, United States
Reviewed yesterday NEW

This hotel had so much going for it. It was clean, centrally located (10 minutes from the River-walk and the Alamo) beautiful facility, friendly staff, wonderful amenities..... but the management evidently decided to cut corners with the breakfast. The eggs were cold and watery, the biscuits were not heated...as a matter of fact they were in the refrigerated section... the...

Review collected in partnership with Best Western
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Helpful?
Thank morrisw37
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago via mobile

This hotel is perfect for BMT graduation! We have stayed at another hotel for a previous graduation and I was looking for one this time that was nicer and in a better part of town. This hotel did not disappoint. We arrived early and were quickly checked in (had 2 rooms) by a friendly staff that answered any questions and...

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Helpful?
Thank Crystal Kight T
About Hotel's Favourite Review
lamas1, Manager at Best Western Plus Lackland Hotel & Suites, responded to this review

Dear Guest, Thanks for the outstanding review. From all of the staff to you, we would like to say "Thank You" for choosing our lovely hotel. We hope to see you and your family here in the future.

San Jose, California
Reviewed 3 days ago NEW

We stayed here when our son graduated from basic training at Lackland AFB. Everyone was exceptionally helpful providing us with maps, information, and breakfast an hour early on Thursday and Friday mornings so that we could attend the 7am parent's meeting on the base. Breakfast was excellent with many choices both hot and cold. The rooms were nicely done and...

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Helpful?
Thank CatherineMary57
Reviewed 3 days ago NEWvia mobile

We were there last week for our son's AF BMT graduation and it was an excellent choice! We had a suite and an additional room which allowed our son some much needed rest. The staff are obviously aware of the weekly graduations and are very accommodating to the families of the new Airmen. The night desk clerk was extremely kind...

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Helpful?
Thank LPC126
Albuquerque, New Mexico
Reviewed 1 week ago

Stayed here for our son's graduation from BMT at Lackland AFB. The location was very convenient to the base and the beds were super comfortable. The breakfast was very good. This hotel had everything we needed for our stay. We would definitely stay here again.

Review collected in partnership with Best Western
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Helpful?
Thank Kimberly W
lamas1, Manager at Best Western Plus Lackland Hotel & Suites, responded to this review

Dear Guest, Wow! What an exceptional review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our beautiful hotel and our wonderful city in the near future.

Reviewed 1 week ago

I use others reviews of everything to see there opinions. Over all the property is great location to Lackland AFB is awesome. Staff is great!! I would stay again. They just need attention to cleaning.

Review collected in partnership with Best Western
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Helpful?
Thank rhenry2224
lamas1, Manager at Best Western Plus Lackland Hotel & Suites, responded to this review

Dear Guest, Thank you for taking time to write a review regarding your experience with us at the Best Western Plus Lackland. We apologize for any issues you may have had. Our guests are our number one priority and if someone is dissatisfied with their experience, we work very hard to correct it immediately in order to turn their experience...

Grand Island, Nebraska
Reviewed 1 week ago

I would stay there again next time, Staff was great! Kids loved it, very professional, helpful, bed room was perfect, we slept like a baby, breakfast was amazing, pool was clean, rooms were clean when we got back to the room, the cleaning crew was great!

Review collected in partnership with Best Western
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Helpful?
Thank 109katrinaf
lamas1, Manager at Best Western Plus Lackland Hotel & Suites, responded to this review

Dear Traveler, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and look forward to having you again as a guest in our hotel.

Fort Wayne, Indiana
Reviewed 3 weeks ago

I chose this hotel for my son's BMT graduation based on TripAdvisor reviews, and that was a great decision. We were welcomed by a very friendly woman at the front desk, who also gave us some very helpful additional information about attending the graduation festivities. Our room was clean and the beds were comfortable. The bedding for the sofa bed...

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Helpful?
Thank IndianaJaneC
lamas1, Manager at Best Western Plus Lackland Hotel & Suites, responded to this review

Dear Guest, We are so happy to hear you enjoyed your stay here at the Best Western Plus Lackland. On behalf of all of us "Thank You". We are glad to offer the full breakfast early, not only to our BMT families, but to all who are here to enjoy. Thank you for the great review and we hope to...

Denham Springs, Louisiana
Reviewed 3 weeks ago via mobile

I booked BW Plus Lackland bc of proximity to the AFB and its reviews. I was not disappointed. We had 2 rooms. Both were clean, comfortable and updated. They were a good size with a sitting area. The breakfast every morning was punctual, an excellent variety and efficient layout with plenty of seating. The food was good and they kept...

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Helpful?
Thank Planogirl81
lamas1, Manager at Best Western Plus Lackland Hotel & Suites, responded to this review

Dear Guest, Wow! What an exceptional review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our beautiful hotel and our wonderful city in the near future. P.S. we have had the equipment in our...

Glencoe, United Kingdom
Reviewed 4 weeks ago

The hotel itself was slightly above average. It is a great place to stay if you need to attend the Lackland base as it is close and likely the best hotel in that area. We, however, were just a family touring San Antonio and I would not recommend staying in this hotel for that purpose. The hotel is off by...

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Helpful?
Thank Famof4249

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Best Western Plus Lackland Hotel & Suites

Address: 3635 Crooked Trl, San Antonio, TX 78227-4360 (Formerly BEST WESTERN PLUS Atrea Hotel & Suites)
Region: United States > Texas > San Antonio > Far West Side
Price Range: RM529 - RM743 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Lackland Hotel & Suites 2.5*
Number of rooms: 77
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Travelocity, Best Western, Orbitz, Hotwire, Priceline, Cancelon, Cheap Tickets, getaroom.com, TripOnline SA, HotelsClick and HotelQuickly so you can book your Best Western Plus Lackland Hotel & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#2 Family Hotel in San Antonio
#11 Best Value Hotel in San Antonio
#28 Business Hotel in San Antonio
#56 Romantic Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Lackland Hotel & Suites staff and other travellers.
22 questions
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over a year ago
Jacksonville, Florida
8 months ago
10 months ago
Fairbanks
11 months ago

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Questions? Get answers from Best Western Plus Lackland Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the back side are quieter.”
CatherineMary57, 23 May 2017 | Read review
“Easy access to Lackland Air Force Base!!!”
, 30 Mar 2017 | Read review
“The upper floors may be more quiet due to the breakfast area on the first floor and no door separating the hallway from it.”
SGeries, 27 Mar 2017 | Read review
“Rooms on the back side are quieter”
Mrtex57, 19 Feb 2017 | Read review
“4th floor, so no one's over you, away from the elevator, and exit doors”
Funfabmim, 9 Jan 2017 | Read review
5 of 5
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US$120* /night
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Prices are for 1 room, 2 adults
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