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Hampton Inn & Suites San Antonio Northwest/Medical Center

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Hampton Inn & Suites San Antonio Northwest\/Medical Center
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202 Reviews from our TripAdvisor Community

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Showing 191: English reviews
Fairfield, California
Reviewed 4 days ago NEW

It appears that the hotel has been recently renovated. The rooms were spacious, well decorated and clean; Modern furniture in good repair. I especially liked toilet which is separate from the shower area. That allows multiple people sharing a room to get ready a bit easier. I will definitely choose to stay at this location again.

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Helpful?
1Thank Tracy516
Houston, Texas
Reviewed 1 week ago

I stayed here bc of the proximity to the UT Health Center. Paper thin walls and ceilings resulted in lack of sleep. When I checked out, my car which was parked directly in front of the lobby had been broken into during the night. Will never stay there again!

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Helpful?
Thank mbnaz
San Antonio, texas
Reviewed 1 week ago

I used my Hilton points for a night away from my house in the area. Ckean , new, great staff. Great beds. Room layout dissapointing , compared to old days. Rooms are small, cheaper , not as friendly . Maintenance was an issue here .

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Thank cynthiacQ9049FQ
Columbus, Ohio
Reviewed 1 week ago

I recently started working in this area of town and since I'm a big Hilton guy I decided to check out this place. It was a great location for me (less than 5 minutes from my work location and about 15-20 minutes from the airport). The grounds were very clean -- looks like it went through a recent remodel --...

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Thank Don H
Reviewed 1 week ago via mobile

The staff was friendly and courteous. Great hotel. Clean and spacious rooms, great layout. It was really close to cantera mall and other intertainment for our kids. Joseph was extremely helpful and attentive to our needs. We will definitely come back

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Thank sjv3kids
Reviewed 1 week ago

Needs some tender loving care. The grounds were pristine and the location is a bit long to get to, if you are coming in from the south. Great friendly staff, but the hot tub was not working. Not so good if that is what you are planning to utilize over the New Year Holiday. Ugh.........

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Thank L8971SQelainem
BLUE SPRINGS, United States
Reviewed 1 week ago

A couple minor setbacks to start. No jets in hot tub and a day one cleaning issue. Cleaning was fixed asap and the rest of the stay was great. The staff was 5 star and the free breakfast was better than all fast food and some restaurants. Can't say enough about the staff and location of this hotel. Perfect for...

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1Thank markaC3217YS
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for the perfect review and feedback! We are extremely sorry for the hiccup and am glad our staff was able to rectify it. We greatly appreciate you staying with us and we wish you a very happy and wonderful 2017!

Laredo, Texas
Reviewed 2 weeks ago

Hampton Inn its always my fist choice for stay since the staff its always great. Rooms are always very clean and they have the best fresh blankets for a long restful night. Value for service is fair and availability for extra stay its always good.

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Thank Neytirij
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for the awesome review and feedback! We're thrilled that you brought in the New Year with us and we wish you a very happy and successful 2017!

Austin, TX, USA
Reviewed 2 weeks ago

I went to stay in this hotel for vacationing with my family and specifically chose this hotel because of the indoor pool and whirlpool, which was difficult to find in this price range and in this area. In December weather, outdoor pool was like not having a pool at all, specially for young kids, so indoor pool was important. I...

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Helpful?
Thank Amit_Austin_TX_USA
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for your review and feedback! We are very sorry for the problems you encountered during your stay and I have called our contractor to fix the issue with the hot tub. I can definitely understand your frustrations. We greatly appreciate you staying with us and hope to have an opportunity to better your experience with us the next...

Texas
Reviewed 3 weeks ago

Hampton Inn, great rooms, clean, secure with great amenities. This one is not the most accessible, you have to drive 1/2 mile past it on I-10 northbound, the make a U and come back. Don't miss the driveway, you can't get back easily. Parking is in the back, secluded and secure. Wonderful hotel, love staying there.

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Helpful?
Thank hughakston223
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for the wonderful review and feedback! We are thrilled that you enjoyed your stay and hope to see you again soon :)

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Our fully renovated Hampton Inn offers modern accommodations near all of San Antonio's major attractions and businesses. Guests enjoy spacious rooms with free WiFi, microwave and mini-refrigerator plus an indoor pool and free hot breakfast each morning. ... more   less 

Additional Information about Hampton Inn & Suites San Antonio Northwest/Medical Center

Address: 11426 W Interstate 10, San Antonio, TX 78230-1043 (Formerly SpringHill Suites San Antonio Medical Center/Six Flags)
Region: United States > Texas > San Antonio > Northwest Side
Price Range: RM406 - RM772 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites San Antonio Northwest/Medical Center 3*
Number of rooms: 107
Reservation Options:
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Also Known As:
Springhill Suites San Antonio Northwest/Medical Hotel San Antonio
Hotel Style:
#37 Family Hotel in San Antonio
#45 Romantic Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites San Antonio Northwest/Medical Center staff and other travellers.
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over a year ago

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Questions? Get answers from Hampton Inn & Suites San Antonio Northwest/Medical Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Even Rooms Overlook Store with Bright Neon Lights”
  • Shower and Vanity (Another Room for Toilet)
  • Hotel Room
 of 5 bubbles 519donh, 6 Jan 2017 | Read review
“Higher floor rooms have better view.”
 of 5 bubbles Amit_Austin_TX_USA, 30 Dec 2016 | Read review
“Rooms away from outside doors on first floor are nice, doors make noise when closing.”
 of 5 bubbles hughakston223, 25 Dec 2016 | Read review
“if you MUST stay here get a room on the top floor, at least you won't hear the people above but will hear and be heard from adjacent rooms”
 of 5 bubbles jorgef624, 14 Nov 2016 | Read review
“Book the top floor, or else you can hear everyone through the ceiling above you.”
 of 5 bubbles Victorious8, 14 Sep 2016 | Read review
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