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Hampton Inn & Suites San Antonio Northwest/Medical Center

Certificate of Excellence
09/04/2017 10/04/2017
1 room 2 adults 0 children
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Hampton Inn & Suites San Antonio Northwest\/Medical Center
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247 Reviews from our TripAdvisor Community

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Showing 236: English reviews
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Reviewed 3 days ago NEWvia mobile

We have been traveling A LOT lately and all the hotels have started blending together. This one, however, stands out way above the rest. First of all, it was spotless. Ashley kept our room perfect throughout our stay. If you needed anything, housekeeping would get it for you in seconds WITH a smile! Every employee we encountered was so friendly....

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Helpful?
2Thank Rarapuckett
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for your awesome review and feedback! We are thrilled that you enjoyed your stay and we thank you for staying with us!

Fairfield, California
HOTEL’S FAVOURITE REVIEW
Reviewed 12 January 2017

It appears that the hotel has been recently renovated. The rooms were spacious, well decorated and clean; Modern furniture in good repair. I especially liked toilet which is separate from the shower area. That allows multiple people sharing a room to get ready a bit easier. I will definitely choose to stay at this location again.

Review collected in partnership with Hampton
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1Thank Tracy516
About Hotel's Favourite Review
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for your perfect review and feedback! We are thrilled that you enjoyed your stay! We greatly appreciate you staying with us and hope to see you again soon!

Grand Junction, Colorado
Reviewed 6 days ago NEWvia mobile

Typical nice Hilton property. Breakfast included is above average for hotel fare. Rooms are clean and well maintained, helpful, friendly staff. Good location, convenient to I-10, about 20 mins to Alamo/Riverwalk with normal traffic.

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Helpful?
Thank GrandMesa11
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for your wonderful review and feedback! We are thrilled that you had an awesome time and we look forward to your next visit!

Houston, United States
Reviewed 1 week ago NEW

We really enjoyed our stay and really enjoyed the service provided by D.C. during the continental breakfast. D.C. was friendly, good attitude, and cheerful. She always checked to see if we needed anything and offered to assist us however needed during our dining experience.

Review collected in partnership with Hampton
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Helpful?
Thank 430arianep
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for your wonderful review and feedback and compliments for the staff. We are thrilled that you enjoyed your stay and hope to see you again whenever your travels bring you back to San Antonio!

Reviewed 1 week ago

Alice was very helpful and offered excellent assistance and service every morning at breakfast. Great customer service! This was a cost saving for our family of four. Good variety of food. Also the room was excellent and the help was very customer service checking to see if we needed anything. The room was very clean and the temperature was perfect...

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Helpful?
Thank Yvonne L
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for your amazing review and feedback! We are thrilled that you enjoyed your stay! We greatly appreciate you staying with us and hope to see you again whenever your travels bring you back to San Antonio!

Seagoville, Texas
Reviewed 1 week ago via mobile

We planned a 17th Wedding Anniversary/Family trip. We didn't get here until 11:40pm on Friday & were graciously welcomed. Breakfast was very good and the staff was amazing at replenishing the food (because the hotel was busy). Chastity was wonderful on helping us and cleaning our room. We will come back to this hotel when we visit again. Hotels.com was...

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Helpful?
Thank Kari G
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for your amazing review and feedback! We are thrilled that you enjoyed your stay! We greatly appreciate you staying with us and hope to see you again whenever your travels bring you back to San Antonio!

Austin, TX
Reviewed 1 week ago

The rooms in this place are really tired and in need of updating. The cleanliness in the rooms and public areas is not good either. I don't know if this is an old property or the management is just ineffective - regardless, this is the worst of the many Hamptons I have stayed in.

Review collected in partnership with Hampton
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Helpful?
Thank wtp3
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for your review and feedback. We are very sorry for the issues you encountered and thank you for bringing it to our attention. We greatly appreciate you staying with us and hope to see you again whenever your travels bring you back to San Antonio!

Reviewed 1 week ago via mobile

Sevice was excellent. The room was comfortable & quiet. I was able to get a good night's rest. Only possible issue was the odd room arrangement. The TV was in between the living room area & the sleeping area and in front of the room. It was not directly facing either area & you could only rotate it slightly to...

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Helpful?
Thank stjna
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for your fabulous review and feedback! We are thrilled that you enjoyed your stay! We greatly appreciate you staying with us and hope to see you again whenever your travels bring you back to San Antonio!

Corpus Christi, United States
Reviewed 1 week ago

Hotel was okay. It's not quite as nice as most other Hampton Inn's we have stayed at though. We had a room on the very end of the first floor hallway. This was good for noise. It was very quiet. The room was very clean, beds were great, but there was mold in corners of shower and the bathroom doors...

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Helpful?
Thank Lisa M
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for your amazing review and feedback! We are thrilled that you enjoyed your stay! We greatly appreciate you staying with us and hope to see you again whenever your travels bring you back to San Antonio!

Reviewed 1 week ago via mobile

This place has amazing customer service! AND I left a nice pair of Nike shoes and they shipped to me for FREE!! So thankful!! When I called and told the worker my room he went straight to lost & found and there they were already.

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Helpful?
Thank Kerry S
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for your amazing review and feedback! We are thrilled that you enjoyed your stay! We greatly appreciate you staying with us and hope to see you again whenever your travels bring you back to San Antonio!

69 photos of this hotel

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09/04/2017 10/04/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Our fully renovated Hampton Inn offers modern accommodations near all of San Antonio's major attractions and businesses. Guests enjoy spacious rooms with free WiFi, microwave and mini-refrigerator plus an indoor pool and free hot breakfast each morning. ... more   less 

Additional Information about Hampton Inn & Suites San Antonio Northwest/Medical Center

Address: 11426 IH-10 West, San Antonio, TX 78230 (Formerly SpringHill Suites San Antonio Medical Center/Six Flags)
Region: United States > Texas > San Antonio > Northwest Side
Price Range: RM461 - RM1,023 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites San Antonio Northwest/Medical Center 3*
Number of rooms: 107
Reservation Options:
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Also Known As:
Springhill Suites San Antonio Northwest/Medical Hotel San Antonio
Hotel Style:
#37 Family Hotel in San Antonio
#45 Romantic Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites San Antonio Northwest/Medical Center staff and other travellers.
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over a year ago

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Questions? Get answers from Hampton Inn & Suites San Antonio Northwest/Medical Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great complimentry breakfast and service.”
 of 5 bubbles 534yvonnel, 19 Mar 2017 | Read review
“Noise is a problem, try an end room it may offer more quiet.”
 of 5 bubbles P994PLpaulab, 23 Feb 2017 | Read review
“From what I saw, the best rooms are on the fourth floor. Especially those that are facing the airport. If a person likes airplanes.”
 of 5 bubbles jerrellm2017, 10 Feb 2017 | Read review
“watch for specials, I booked with Booking.com”
 of 5 bubbles gchutrau, 29 Jan 2017 | Read review
“Even Rooms Overlook Store with Bright Neon Lights”
  • Shower and Vanity (Another Room for Toilet)
  • Hotel Room
 of 5 bubbles 519donh, 6 Jan 2017 | Read review
5 of 5
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