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    Hampton Inn & Suites San Antonio Northwest/Medical Center

    11426 IH-10 West, San Antonio, TX 78230
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    30/07/2017 31/07/2017
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    US$109
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    Traveller (49)
    Room & Suite (19)
    Dining (6)
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    205 reviews
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    Overview
    • Excellent58%
    • Very good22%
    • Average9%
    • Poor8%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Hampton Inn & Suites San Antonio Northwest/Medical Center
    Special Offer: Double Points, Every Stay
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    Holiday Inn Express & Suites San Antonio Medical Center North
    205 reviews
    #75 of 356 hotels in San Antonio
     
    Homewood Suites by Hilton San Antonio Northwest
    559 reviews
    #55 of 356 hotels in San Antonio
     
    Hyatt Place San Antonio Northwest
    400 reviews
    #62 of 356 hotels in San Antonio
     
    SpringHill Suites San Antonio North West at The Rim
    76 reviews
    #44 of 356 hotels in San Antonio
     
    Rooms
    30 Jul31 Jul
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (305)
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    1 - 5 of 294 reviews

    Reviewed 2 days ago via mobile

    Nobody ever answers the guest services line. Cycled through guest services. Honors line. Etc. no answer. Tried next day. No answer. Only provides 3 bath towels for 5 of us. No face towels or hand towels either. Faster internet (with promo code) only works for...More

    Thank luvtotravel2006
    Response from Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical CenterResponded yesterday

    Thank you for your review and feedback. We are very sorry that your stay was not up to par and thank you for sharing your experience with us so we can rectify those issues immediately. We greatly appreciate you being our guest and hope to...More

    Hotel's Favourite
    Reviewed 5 days ago

    I was very impressed with this location of the Hampton Inn. There were a few small items that can be addressed, but overall it was a nice stay. 1) Check-in staff - very friendly. 2) Room - very nice. Great idea having the toilet and...More

    1  Thank Adriene S
    Response from Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical CenterResponded 4 days ago

    Thank you for your wonderful review and feedback! We greatly appreciate you being our guest and hope to see you again whenever your travels bring you back to San Antonio!

    Reviewed 2 days ago

    We often stay at Hampton Inns as they are usually well located, clean, and have good breakfasts and friendly personnel. This one has very friendly personnel. We were there for three days to attend a reunion in Helotes, Northwest of San Antonio. On the first...More

    Thank keepmovin63
    Response from Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical CenterResponded yesterday

    Thank you for your review and feedback. I am very sorry for the miscommunication regarding the cleanliness issue and will speak to our staff regarding that, as that is definitely not acceptable and I thank you for bringing that to our attention. We greatly appreciate...More

    Reviewed 3 days ago via mobile

    The staff were very professional, courteous, and helpful. The breakfast is great, and evening snacks were filling. Great place to stay. The suites were clean with plenty of room. The hotel was easily accessible to restaurants, shops and minutes away from Six Flags.

    Thank Serrena N
    Response from Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical CenterResponded yesterday

    Thank you for your wonderful review and feedback! We are thrilled that you enjoyed your stay and hope to see you again whenever your travels bring you back to San Antonio!

    Reviewed 4 days ago

    This Inn offers a great comfort and hospitality. Their staff is always eager to help and you feel like home. This hotel will let you stay with a family of more than 5 members which is not the case in many hotels.

    Thank Ramiro-Flores
    Response from Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical CenterResponded yesterday

    Thank you for your wonderful review and feedback! We are thrilled that you enjoyed your stay and hope to see you again soon :)

    Holiday Inn Express & Suites San Antonio Medical Center North
    205 reviews
    #75 of 356 hotels in San Antonio
     
    Homewood Suites by Hilton San Antonio Northwest
    559 reviews
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    Hyatt Place San Antonio Northwest
    400 reviews
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    SpringHill Suites San Antonio North West at The Rim
    76 reviews
    #44 of 356 hotels in San Antonio
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Multilingual Staff
    • Self-Serve Laundry
    • Dry Cleaning
    • Laundry Service
    • Banquet Room
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    Details
    • Price range
    • US$105 - US$184 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #32 Best Value Hotel in San Antonio
    • #37 Family Hotel in San Antonio
    • #45 Romantic Hotel in San Antonio
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 107
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hotels.com, Hilton Hotels Direct, Travelocity, Hotwire, TripOnline SA, Cheap Tickets, Cancelon and getaroom.com so you can book your Hampton Inn & Suites San Antonio Northwest/Medical Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • San Antonio >
    • Northwest Side
    • Also Known As
    • Springhill Suites San Antonio Northwest/Medical Hotel San Antonio
    Add Photo Photos
    Traveller (49)
    Room & Suite (19)
    Dining (6)
    Pool & Beach (4)
    Hotel & Grounds (26)
    Bathroom (14)
    Business Centre & Event Rooms (2)
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    Ask a question
    Questions & Answers
    Delma C
    5 August 2015|
    Answer
    Response from Matthew P | Property representative |
    I wish we were pet friendly as I have 5 dogs and 4 cats. Unfortunately we are not pet friendly. If I can ever be of help please call me at 210-697-8900 ext 153
    0
    Votes
    Room Tips
    "The elevators are good, but there are only 2 of them, so the customers in the end rooms have a very long walk."
    Read review
    "stay often its a nice place for you to be here tonight"
    Read review
    "we had a queen double"
    Read review
    "I had a room on the 4th floor and at the end of the hall. It was a larger room."
    Read review
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