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Hampton Inn & Suites San Antonio Northwest/Medical Center

Booking.comUS$104*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$104*
US$104*
US$104*
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Hampton Inn & Suites San Antonio Northwest\/Medical Center
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276 Reviews from our TripAdvisor Community

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Showing 265: English reviews
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Laredo, Texas
Reviewed 6 days ago NEW

Stayed at this hotel after a doctor visit. It is super comfortable and very very clean. Everyone was nice and helpful. Specially Alice at breakfast. The place was packed but she kept the every station well stocked. :)

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Helpful?
Thank MargGlz
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for your awesome review and feedback! We greatly appreciate you staying with us and hope to see you again whenever your travels bring you back to San Antonio!

HOTEL’S FAVOURITE REVIEW
Reviewed 24 March 2017 via mobile

We have been traveling A LOT lately and all the hotels have started blending together. This one, however, stands out way above the rest. First of all, it was spotless. Ashley kept our room perfect throughout our stay. If you needed anything, housekeeping would get it for you in seconds WITH a smile! Every employee we encountered was so friendly....

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Helpful?
3Thank Rarapuckett
About Hotel's Favourite Review
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for your awesome review and feedback! We are thrilled that you enjoyed your stay and we thank you for staying with us!

Plano, United States
Reviewed 6 days ago NEW

The Accommodation was great, Excellent Service by the equally professional Staff. Ben and Kevin, at the time of check-in handled the situation very calmly and professionally. When he had to check in about five rooms in our group. Travis and Mohammed were the other Front desk clerks who were excellent as well. The Breakfast attendants, Alice and DC did a...

Review collected in partnership with Hampton
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Helpful?
Thank D2200GAjayp
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for your wonderful review and feedback! We are thrilled that you enjoyed your stay and thank you for the staff compliments. We greatly appreciate you being our guest and hope to see you again whenever your travels bring you back to San Antonio!

Odessa, United States
Reviewed 1 week ago

Great overall, the front desk was very helpful. The room was very clean and the beds were very comfortable . The location was not bad it away from the down town area , but it was great ,it was not far from shopping or down town.

Review collected in partnership with Hampton
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Helpful?
1Thank esequielg2017
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for your awesome review and feedback! We greatly appreciate you staying with us and hope to see you again whenever your travels bring you back to San Antonio!

Reviewed 1 week ago via mobile

Wonderful Hotel. Clean and friendly. What more could you want. Perfect stay. We were here for a graduation and loved our stay. Breakfast was amazing. Best Hampton we have ever stayed in. Close to the medical center where we needed to go.

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Helpful?
1Thank jay h
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for your fantastic review and feedback! We are thrilled that you enjoyed your stay and hope to see you again whenever your travels bring you back to San Antonio!

conroe
Reviewed 1 week ago via mobile

First of all the hotel is great!! Rooms are perfect for our purpose!! But the people there are amazing!!! Every single person we came in contact, greeted us, at check in the guy was very personable, breakfast room attendants went above and beyond their expectations!! Thank you guys for a great stay!! Keep up the great work!!

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Helpful?
1Thank ConroeRocket101
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for your amazing review and feedback! We greatly appreciate you staying with us and hope to see you again whenever your travels bring you back to San Antonio!

Reviewed 1 week ago via mobile

On arriving at the hotel we were actually unable to find the car park entrance so I think signage needs upgrading!! (We parked in adjacent hotel car park and walked around!) Upon checking in a really friendly receptionist called Travis welcomed us and when we explained where we'd parked he walked out with us to show us the 'hidden' entrance....

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Helpful?
1Thank Millish
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for your great review and feedback! We will definitely look into the signage at the back entrance and thank you for sharing your experience with us. I am delighted for the staff compliments and will make sure they are both recognized for their great service! We greatly appreciate you being our guest and we hope to see you...

Texas
Reviewed 1 week ago via mobile

Great front desk staff at this location. They happily moved me when I asked for a quieter room (noisy neighbors). My room was clean, quiet and dark. Wish business center was in a room, not out in open. I would stay here again.

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Helpful?
1Thank Jennifer S
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for your wonderful review and feedback! We are thrilled that you enjoyed your stay and we look forward to your next visit with us!

League City, Texas
Reviewed 2 weeks ago

My wife, 15 year old daughter, 13 year old son and 2 year old daughter didn't check in until 11pm due to their activities. We reserved a 2 queen bed room the day before. Upon arrival the hotel employee told them that they didn't have any of those rooms available. After some discussion he magically found one. But when they...

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Helpful?
Thank mgaspard2004
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for your review and feedback. I spoke with your wife yesterday at check-out and am very sorry for the issues you encountered. Third party websites will occasionally overbook us and I encourage you to book direct for future reference to get the guaranteed room type. We greatly appreciate your feedback and hope to have an opportunity to better...

San Antonio, United States
Reviewed 2 weeks ago

Had a wonderful experience in a clean room with helpful staff. Would stay again at this motel if I was in the area and needed a room. The room was super clean and was refreshed each day I was there.

Review collected in partnership with Hampton
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Helpful?
1Thank 270dn
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for your wonderful review and feedback! We are thrilled that you enjoyed your stay! We greatly appreciate you being our guest and we hope to see you again soon!

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Our fully renovated Hampton Inn offers modern accommodations near all of San Antonio's major attractions and businesses. Guests enjoy spacious rooms with free WiFi, microwave and mini-refrigerator plus an indoor pool and free hot breakfast each morning. ... more   less 

Additional Information about Hampton Inn & Suites San Antonio Northwest/Medical Center

Address: 11426 IH-10 West, San Antonio, TX 78230 (Formerly SpringHill Suites San Antonio Medical Center/Six Flags)
Region: United States > Texas > San Antonio > Northwest Side
Price Range: RM457 - RM790 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites San Antonio Northwest/Medical Center 3*
Number of rooms: 107
Reservation Options:
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Also Known As:
Springhill Suites San Antonio Northwest/Medical Hotel San Antonio
Hotel Style:
#37 Family Hotel in San Antonio
#45 Romantic Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites San Antonio Northwest/Medical Center staff and other travellers.
1 question
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over a year ago

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Questions? Get answers from Hampton Inn & Suites San Antonio Northwest/Medical Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the top floor, away from the freeway (rooms 401-412)”
GMan565, 25 Apr 2017 | Read review
“Use the Hampton app to choose your room before you arrive.”
traveling4fifty, 18 Apr 2017 | Read review
“Great complimentry breakfast and service.”
534yvonnel, 19 Mar 2017 | Read review
“Noise is a problem, try an end room it may offer more quiet.”
P994PLpaulab, 23 Feb 2017 | Read review
“From what I saw, the best rooms are on the fourth floor. Especially those that are facing the airport. If a person likes airplanes.”
jerrellm2017, 10 Feb 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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