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SpringHill Suites San Antonio Downtown/Riverwalk Area

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Traveller (26)
Room & Suite (49)
Dining (17)
Overview
  • Excellent53%
  • Very good30%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (189)
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187 results
Traveller rating
96
56
22
9
4
Traveller type
Time of year
LanguageEnglish
96
56
22
9
4
Show reviews that mention
All reviewsbird poopfront desknice complimentary breakfastgold elitethe river walkla villitasliding doorwafflesadjacent roomsminute walkrooms were very clean and comfortableconvention centerliving room areahotel parkingcoffee machinewalking distancequeen suite
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1 - 5 of 187 reviews
Reviewed 3 weeks ago via mobile

The hotel was very nice. The breakfast personnel were very nice and quick to recognize you if you had a extended stay. It’s very close to the river walk and to the hop on and hop off bus tour locations. The pool area was very...More

Thank Victor S
Response from Nanci J, General Manager at SpringHill Suites San Antonio Downtown/Riverwalk AreaResponded 3 weeks ago

Thank you for the great review of our hotel. It is always nice to read that our guests enjoyed their time with us and that the service exceeded expectations. The team and I take great pride in our hotel service and I will be sure...More

Reviewed 4 weeks ago via mobile

Nice hotel everything you would expect from Springhill Suites. Room was clean and comfortable. The pool and area is very nice and close to the bar. Happy hour had decent priced margaritas and drinks. The hotel sits a block or so back from the riverwalk...More

Thank jake s
Response from Nanci J, General Manager at SpringHill Suites San Antonio Downtown/Riverwalk AreaResponded 4 weeks ago

Thank you so much for your recent stay and 5-star review of your experience at the Springhill Suites San Antonio Downtown/Riverwalk Area! We really appreciate guest feedback and you mentioned all the aspects that we focus on for a great stay. It's all due to...More

Reviewed 4 weeks ago

We like the fact that we were not ON the river with all of the activity that is typically there. We drive, and liked not having to fight for parking at the hotel. There is a fee, but there would be a fee anywhere else....More

Thank Dee5555565
Response from Nanci J, General Manager at SpringHill Suites San Antonio Downtown/Riverwalk AreaResponded 4 weeks ago

We appreciate you letting us know that we met if not exceeded your expectations with the price and value that we provided. We strive to be the best quality hotel at a reasonable price that our customers love. We hope to welcome you back again...More

Reviewed 5 weeks ago

I stayed at this hotel for a conference, held at the Grand Hyatt. Note that this hotel is a solid 10 min walk from there, and 5 min to the Riverwalk area. However, that being said, the hotel is an older SpringHill Suites. While not...More

Thank myoung30144
Response from Nanci J, General Manager at SpringHill Suites San Antonio Downtown/Riverwalk AreaResponded 4 weeks ago

We have seen your previous feedback concerning your stay. We do apologize for your experience and will be taking all comments and criticisms into account to improve future stays for all our guests in the future. We hope that you may experience more enjoyable stays...More

Reviewed 14 July 2018

Traveliers...... ok Springhill Suites but be aware they charge for parking your car yourself! Also I am a Platinum Elite, booked my room 5 days in advance but was not given the room I requested! Bed was comfy but the TV selection was poor.More

Thank Reford B
Response from Nanci J, General Manager at SpringHill Suites San Antonio Downtown/Riverwalk AreaResponded 15 July 2018

Dear Redford B, Thank you for your review and feedback. I would like to take this opportunity to apologize for any inconvenience that you may have experienced of felt during your stay with us. I appreciate you taking the time to let me know about...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Hotel Amenities
Wheelchair Access
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Banquet Room
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$130 - US$220 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Family Hotel in San Antonio
#70 Business Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$130 - US$220 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Family Hotel in San Antonio
#70 Business Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (26)
Room & Suite (49)
Dining (17)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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tupperconnie
15 January 2018|
AnswerShow all 5 answers
Response from travelinbuddies | Reviewed this property |
Loved this motel and it was a 4 minute walk to the Riverwalk. In walking distance to a lot of the other attractions also. As for biking, did not notice. Did not see any on the Riverwalk and there is quite a bit of traffic... More
1
Vote
PamGrisham
13 February 2017|
AnswerShow all 6 answers
Response from ndahl524 | Property representative |
Good morning, Being a downtown property we do charge for parking. The average rate is $26.00 in hotel lots or $10.00 each entry into public. We charge a flat fee of $12.00 per day. I hope this answers your question and... More
0
Votes
Debbie H
29 December 2016|
AnswerShow all 4 answers
Response from Stevegold69 | Reviewed this property |
I'm guessing it's a 15 minute walk... we walked all over the place. But, you are in an area that would be fine during the daytime... wouldn't walk it at night with children.
2
Votes
Room Tips
"We like the king room."
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"Low floor best"
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"Top floor."
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"Top floor = less noise."
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