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SpringHill Suites San Antonio Downtown/Riverwalk Area

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SpringHill Suites San Antonio Downtown\/Riverwalk Area
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340 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites San Antonio Downtown/Riverwalk Area
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Showing 333: English reviews
Sugar Land, Texas
Reviewed 13 February 2015

Booked for a conference in Jan. Walking distance to convention center. Staff was great during the day. We had problems folding the sofa out at night, not enough room n the front desk female was Oh SO RUDE. They told us to take the desk apart n that the sofa would fit. Wow, that was bad advice. Anyway except for...

Thank Tennismom01
Reviewed 12 February 2015 via mobile

Good hotel within walking distance of downtown San Antonio. Room design is a little different. Also strange to see a window unit to heat/cool room. Not a studio but no door to separate bedroom with living room. Would stay here again. Staff was really nice.

Thank Grizzly386
Manassas, Virginia
Reviewed 29 January 2015

We stayed at this hotel from 1/11/2015 to 1/17/2015. The hotel is very new and on the outer edge of the downtown area, but still close to Riverwalk (2 blocks) and all things downtown. The hotel is used also as an overflow for any conferences that are at the Marriott property that is very close by. So there are a...

Thank Serbio_Bombilla
Indianapolis, Indiana
Reviewed 28 January 2015

t's ok. The staff was pleasant, and had excellent recommendations on local food spots. The room was clean enough, and spacious. It did give the feel of a hotel that would offer a free breakfast or coffee though. I would rank this hotel in line with a LaQuinta or Hampton. It is a little pricey for what you get. It...

Thank beverlyb2012
Conroe, Texas
Reviewed 16 January 2015

First time stayed at the hotel - enjoyed the hotel. Very clean, great staff and enjoyed the bar option later in evening. Plus you are a few blocks from the riverwalk and close to multiple shops, bars and mall. Very impressed and will be changing a future hotel for back here.

2Thank Rick H
Fort Lauderdale, Florida
Reviewed 22 December 2014

I attended a conference in San Antonio in November. This hotel is a newer hotel and I can say that it is close to the convention center. The staff was friendly and the price was ok considering it comes with breakfast. The room was a little dirty... and something was missing every night... towels, bath mat...but, it wasn't a big...

1Thank Satoko F
Rob P, General Manager at SpringHill Suites San Antonio Downtown/Riverwalk Area, responded to this review

Thank you very much for your response. We do sincerely apologize for the inconvenience you experienced during your stay at our hotel in November. Rest assured that we have made changes to reflect an improvement in the areas you noted and we look forward to positive results. We invite you to stay with us in the future and give us...

Reviewed 26 November 2014

This hotel is perfect to stay downtown close to major highways and in walking distance to the River Walk and La Villita. It is very close to all that South Alamo has to offer like restaurants, specialty shops, galleries and museums near Blue Star and the Lone Star Art District .

3Thank Welder2574
Reviewed 26 November 2014 via mobile

The Hotel was spotless...everything was brand-new and very beautiful...The staff was very courteous and very helpful we had a great time I would suggest this Hotel to all my friends and family . It was right down town next to the Riverwalk in perfect walking distance to all the restaurants and facilities.

1Thank Joel H
Duluth, Minnesota
Reviewed 19 November 2014

We attend a yearly conference in San Antonio. Our conference hotel was full, so be booked just down the street. My first sight of their ballroom with a tarp and bucket on the floor should have given me a hint as to what to expect! Our room was quite chilly when we checked in. We turned the thermostat up to...

1Thank Daytripper920
Rob P, General Manager at SpringHill Suites San Antonio Downtown/Riverwalk Area, responded to this review

Daytripper9, I appreciate you taking the time to share your experience with us at our hotel. I cannot apologize enough for you having to endure a terrible stay with with us. We are committed to providing the absolute best service and prduct and I am not sure how we were unable to meet the basic needs of your stay. We...

Mayaguez, Puerto Rico
Reviewed 14 October 2014

The hotel has undergone a major renovation and still has some finishing work to be done. Everything is brand new and clean. The employees were very friendly and eager to please. The hotel is walking distance from the river walk, the convention center and La Villita.

Thank Jorge B
Rob P, General Manager at SpringHill Suites San Antonio Downtown/Riverwalk Area, responded to this review

Thank you very much for your positive feedback. Yes we have finally completed our renovations and we are ready to open our doors and welcome back our old friends and hopefully make some new ones along the way!!!! We invite you to come and experience the new look and feel of the newest Marriott product in Downtown San Antonio. We...

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The SpringHill Suites by Marriott San Antonio Downtown/Riverwalk Area has completed a multi-million dollar renovation and full upgrade of the hotel to become the newest Marriott product in Downtown San Antonio. Our great location puts you in the heart of San Antonio attractions and just steps away from the famous Riverwalk, the legendary Alamo, and the Henry B. Gonzalez Convention Center. Enjoy our all-suites hotel, the very spacious king or double queen suites featuring a microwave and mini-refrigerator, wet bar, separate living room with sleeper sofa, two HDTVs in every suite, free WiFi, 24-hour fitness center, 24-hour business center, beautiful outdoor pool and sundeck, complimentary breakfast bar, and evening cocktail lounge. Some of the best locally owned and popular restaurants are within walking distance of the hotel. The SpringHill Suites promises greater comfort and enhanced productivity, leaving you in control of your experience at the hotel. Enjoy Marriott Rewards and a most rewarding stay in our beautiful new hotel, SpringHill Suites by Marriott San Antonio Downtown. ... more   less 

Additional Information about SpringHill Suites San Antonio Downtown/Riverwalk Area

Address: 524 South St. Mary's Street, San Antonio, TX 78205 (Formerly SpringHill Suites San Antonio Downtown)
Region: United States > Texas > San Antonio
Price Range: RM687 - RM1,179 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites San Antonio Downtown/Riverwalk Area 3*
Number of rooms: 116
Reservation Options:
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Also Known As:
Four Points By Sheraton San Antonio Downtown Hotel San Antonio
4 Points By Sheraton San Antonio Downtown
Hotel Style:
#36 Family Hotel in San Antonio
#71 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites San Antonio Downtown/Riverwalk Area staff and other travellers.
8 questions
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Frisco, Texas
Kingwood, TX
1 month ago
over a year ago
Dallas, Texas
11 months ago

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Questions? Get answers from SpringHill Suites San Antonio Downtown/Riverwalk Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Close to river walk”
 of 5 bubbles 633peterl, 30 Sep 2016 | Read review
“Pick one in another hotel”
 of 5 bubbles marksX2041ZK, 16 Sep 2016 | Read review
“Get a room that overlooks the pool”
 of 5 bubbles Stevegold69, 15 Sep 2016 | Read review
“high floor”
 of 5 bubbles Katconcierge, 14 Aug 2016 | Read review
“The rooms are all about the same. Do not park under the trees!”
 of 5 bubbles ajmax01, 4 Aug 2016 | Read review
5 of 5