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Candlewood Suites San Antonio N - Stone Oak Area

99 reviews
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Traveller (22)
Room & Suite (31)
Pool & Beach (3)
Overview
  • Excellent43%
  • Very good16%
  • Average12%
  • Poor10%
  • Terrible19%
Travellers talk about
Free Wifi
Free Parking
Pool
Non-Smoking Rooms
Suites
Fitness centre
Kitchenette
2.5 Star Hotel
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Rooms
5 Mar6 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviewed 1 week ago via mobile

Monday, the 12th, I went to the lobby and told the young lady at the desk I had no water. I wasn’t the only one and she was trying to call someone. An hour later, she tells me they won’t be getting anyone in until...More

Thank Todd S
Hotel's Favourite
Reviewed 1 July 2017 via mobile

Staff were very friendly and made sure that we had everything we needed the bed was veey comfortable the room was nice and spacious loved the free WiFi it worked great for our needs pool area was also very nice I would definitely stay again...More

Thank Ernest D
Reviewed 10 August 2017 via mobile

Consistent for Candlewood. Long term stay suite with refrigerator, microwave, stove and dishwasher. Clean and modern bathroom with thick towels and a bathtub grab bar. Free laundry facilities! Pantry for buying drinks, snacks and frozen dinners. Address was not recognized by my GPS, but there...More

Thank Acton_MA_Mom
Reviewed 11 June 2017

I stayed here 8 nights. The second night I was there the ac went out. My room was 95 degrees when I returned to my room. I tried to call the front desk but got a busy signal. I then attempted to call the front...More

Thank advocate0730
Response from IHGService, Guest Relations Manager at Candlewood Suites San Antonio N - Stone Oak AreaResponded 26 June 2017

Hello advocate0730, Thank you for writing us a review following your recent stay. We strive to give great and impressive service to all of our guests. It is regrettable that we were not able to execute an exemplary hotel stay experience due to the front...More

Reviewed 24 April 2017

We stayed here for a couple of nights. The corridors smelled kinda funky, the lobby area seemed ok though. The room itself was adequate for our purposes and they are just changing all the mattresses. The downside for us was the sticky carpet in the...More

Thank OliveOylUK
Response from IHGService, Guest Relations Manager at Candlewood Suites San Antonio N - Stone Oak AreaResponded 10 May 2017

Hello OliveOylUK, Thank you for staying with us and sharing us your experience during your stay. I am glad to know that you found our rooms and lobby to be good. On the other hand, I am sorry if the smell at the corridors and...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Hotel Amenities
Business Centre with Internet Access
Free Parking
Laundry Service
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$83 - US$188 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$83 - US$188 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (22)
Room & Suite (31)
Pool & Beach (3)
Dining (1)
Questions & Answers
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Shawnika R
20 July 2016|
AnswerShow all 2 answers
Response from Candlewood S | Property representative |
Hello Shawnika, Thank you for your question and appreciate your concerns. We are an upscale limited service extended stay hotel which also cater to the weekend travelers. We are ranked in the top half of hotel tripadvisor... More
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Room Tips
"Area is very nice but choose a real HOTEL!"
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"Mid or Top Floor for great view"
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"Don't get first floor, the landscape light may be shining right in your window."
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"Rooms on the front side of the hotel have a great view of the downtown skyline."
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