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Candlewood Suites San Antonio N - Stone Oak Area

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Candlewood Suites San Antonio N - Stone Oak Area
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92 Reviews from our TripAdvisor Community

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Showing 91: English reviews
Baytown, Texas
Reviewed 28 October 2016

Good location for my purposes. The hallways smelled as though something was trying to be covered up with bleach or cleaner of some sort. Room appeared to be clean. Appears to be a hotel construction crews use.

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Helpful?
Thank cokerbud
Candlewood S, General Manager at Candlewood Suites San Antonio N - Stone Oak Area, responded to this review

Cokerbud, Thank you for taking the time to review our hotel and your stay with us. We definitely strive to be better than average and looks like we fell short of our goal on your stay with us. We are an extended stay model of hotel and we do have multiple corporate crews staying with us. We do hope that...

Estero, Florida
Reviewed 21 October 2016 via mobile

Then this is the place for you! Unfortunately stayed here 3 nights, tons of noise each night from different rooms as the walls and ceiling are paper thin. Slow elevator, spotty wifi and no breakfast. Here are the only good things, full kitchen, there is a gym albeit a small one connected to the laundry room and hotel is walking...

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Helpful?
Thank Ray H
Candlewood S, General Manager at Candlewood Suites San Antonio N - Stone Oak Area, responded to this review

Ray H, Thank you for the review of our hotel. Quiet time for our hotel is from 10:00pm - 7:00am daily and we enforce any guest(s) whom is disrupting our other guests. I do hope you reported the noise disturbances to the front desk so we had the opportunity to rectify the noise complaint. Yes, we do not provide a...

Reviewed 2 September 2016 via mobile

Lindsey is the best! She always puts a smile on my face. Lindsey is very kind and always very easy to converse with. No matter what I need, or what question I may have; she'll go out of her way for me.

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Helpful?
Thank Hunter P
Candlewood S, General Manager at Candlewood Suites San Antonio N - Stone Oak Area, responded to this review

Hunter P, Thank you so much for the review and so pleased that Lindsay made an everlasting impression on your stay as Lindsay continues to do an exceptional job. We know you have a choice when choosing a hotel and we are so pleased you chose us. We sincerely value your business and feedback. Sincerely, Jeff Vienne - CHA General...

Leander, Texas
Reviewed 29 August 2016 via mobile

Doing some work in San Antonio and the long term stay accommodation has been very pleasant. This property is always clean with very friendly staff to assist with just about all your needs. Swimming pool, a gym for a refreshing workout, and laundry facilities at no cost. A food court with a nice selection of purchased items available along with...

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Helpful?
Thank prof747
Candlewood S, General Manager at Candlewood Suites San Antonio N - Stone Oak Area, responded to this review

prof747, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. You're feedback is very important to us and we sincerely value your business and hope to see you again one...

FL
Reviewed 19 August 2016 via mobile

It is conveniently located close to San Antonio Airport. It is a modern hotel , clean with big, spacious suites. The kitchenette is well equipped & everything in the suite was clean. The staff is friendly & helpful. All in all a good stay & a good hotel.

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Helpful?
Thank JYPA
Candlewood S, General Manager at Candlewood Suites San Antonio N - Stone Oak Area, responded to this review

JYPA, Thank you for the review of our hotel and staff. We are so pleased that you enjoyed your stay with us and look forward to your return one day soon. Sincerely, Jeff Vienne - CHA General Manager Candlewood Suites - Stone Oak San Antonio, Texas 78259

Mexico City, Mexico
Reviewed 10 August 2016

We visited this hotel for three nights, the rooms are OK but the service was not all that good, we arrived 2 am and the night clerck said we could hve our room made every other day and the day clerk said that was wrong and they would only make te room once a week, the business center had a...

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Helpful?
1Thank MarMac1965
Candlewood S, General Manager at Candlewood Suites San Antonio N - Stone Oak Area, responded to this review

MarMac1965, Thank you for reviewing our hotel and staff. I do apologize that we did not meet your expectations when it came to servicing your guestroom. We are an extended stay hotel with limited housekeeping services unless requested. Yes, we had some issues with our business center printer which has now been replaced with a new printer and we sincerely...

Boston, Massachusetts
Reviewed 9 August 2016

Driving through San Antonio and stopped here for the night. The hotel was clean and well maintained. There are numerous restaurants close by to the hotel. The hotel could use better signage as it's little off of 281 and hard to find. The staff were very freindly and welcoming.

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Helpful?
Thank Duane M
Candlewood S, General Manager at Candlewood Suites San Antonio N - Stone Oak Area, responded to this review

Duane M, Thank you for the review and we are so pleased that you chose us for your one night stay with us. We hope to see you again when visiting San Antonio. Sincerely, Jeff Vienne - CHA General Manager Candlewood Suites - Stone Oak San Antonio, Texas 78259

Reviewed 28 July 2016

Although when we arrived our first impression was great pulling up. It did however sour a bit with the check-in, our accommodations were not what we specified(a week in advance and the night before in an email/phone call) It was nice. We did not stay in the room much anyway. It is a 15 to 20 minute ride at the...

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Helpful?
Thank Shawnika R
Candlewood S, General Manager at Candlewood Suites San Antonio N - Stone Oak Area, responded to this review

Shawnika R, Thank you for reviewing our hotel. We are so pleased that you enjoyed your weekend getaway and enjoyed all of our amenities. I did speak with you personally via telephone prior to your arrival and promised you that you would enjoy your stay. It looks like you did enjoy your San Antonio trip and do hope you will...

Bloomington, IL
Reviewed 27 July 2016

Loved the staff and the outdoor pool Room was nicely appointed and the bathroom was a nice size too Enjoyed having a full size refrigerator to store our bottled water... Microwave was useful for late night popcorn

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Helpful?
Thank MIrvinGM
Candlewood S, General Manager at Candlewood Suites San Antonio N - Stone Oak Area, responded to this review

MIrvinGM, Thank you so much for the kind words and we are so pleased that you enjoyed your stay. We know you have a choice when choosing a hotel and we are so pleased that you chose us. Sincerely, Jeff Vienne - CHA General Manager Candlewood Suites - Stone Oak San Antonio, Texas 78259

Arlington, Texas
Reviewed 24 July 2016

First and foremost, the staff here was excellent. Not only did they offer great tips for driving into the city, they were very attentive when we had noisy neighbors more than one night in a row. The hotel doesn't provide cleaning every day, but you can exchange your dirty towels for clean ones at the front desk. The pool area...

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Helpful?
Thank Jessica L
Candlewood S, General Manager at Candlewood Suites San Antonio N - Stone Oak Area, responded to this review

Hello Jessica L, Thank you for taking time out to review our hotel and staff and we are pleased that your stay was a good experience and that our staff was excellent. I will have your room notified to our maintenance department so the items mentioned can be corrected and do apologize for the mold in the bathroom and will...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Candlewood Suites San Antonio N - Stone Oak Area

Address: 21103 Encino Commons Blvd, San Antonio, TX 78259
Region: United States > Texas > San Antonio
Price Range: RM418 - RM610 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites San Antonio N - Stone Oak Area 2.5*
Number of rooms: 113
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Also Known As:
Candlewood Suites San Antonio n - Stone Oak Area Hotel San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites San Antonio N - Stone Oak Area staff and other travellers.
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Questions? Get answers from Candlewood Suites San Antonio N - Stone Oak Area staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Mid or Top Floor for great view”
 of 5 bubbles shawnikar, 27 Jul 2016 | Read review
“Don't get first floor, the landscape light may be shining right in your window.”
 of 5 bubbles MIrvinGM, 26 Jul 2016 | Read review
“Rooms on the front side of the hotel have a great view of the downtown skyline.”
 of 5 bubbles Solman02, 1 Sep 2015 | Read review
“stay on the ground floor”
 of 5 bubbles beachman65, 23 Apr 2015 | Read review
“Hopefully someone's room was cleaner and smelled nicer than mine.”
 of 5 bubbles 519laurenn, 22 May 2014 | Read review
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