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JW Marriott San Antonio Hill Country Resort & Spa

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2,250 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott San Antonio Hill Country Resort & Spa
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Showing 2,221: English reviews
Atlanta, Georgia, United States
Reviewed 29 July 2015 via mobile

Very similar to other JW golf resorts in the southwest. Pretty far out of town. Pool is huge with great water slide. Room well appointed with nice linens, etc. TV could be updated. Bathroom in a regular king is enormous (but bathtub is not). Service is very attentive. Food and drinks pricey so I suggest getting some supplies before you...

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1Thank Paul K
Texas
Reviewed 28 July 2015

This was a stay-cation for my family and we were here for 2 nights...which is totally not enough, time-wise, but money wise is. This is the first time we stayed at this resort, but stayed at a competitor resort last year, which is what I have to compare the JW Marriott to. Being that it is the busy season, I...

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2Thank Corrie1013
Richmond
Reviewed 28 July 2015 via mobile

I stayed recently with a friend who was in town for a conference. The staff was amazing (specifically Gabe at the adult pool) and the grounds are clean and gorgeous. The room and bathroom was huge. There were lots of families and looked like they were having fun. We are at several places and they were all good.

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Thank Ryan H
Austin, Texas
Reviewed 28 July 2015

We drove up from Austin for a long weekend with the kids. It was fabulous. The hotel is huge, but very clean and nice. We checked in at 10am and our room was ready!! The check in clerk was so nice, he gave us a room right near the stairs and the pool elevator. The room was very quiet and...

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3Thank travelwithkids14
Houston
Reviewed 27 July 2015

Spent 3 wonderful nights here, would have loved to give it a 5 star but the full sized beds in a resort for a family of 4 were a downer (especially with a 6ft 4" husband). The staff really were as amazing and accommodating as other reviews stated resulting in us being moved to a king room with sleeper sofa...

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Thank MacWatz
Fredericksburg, Texas
Reviewed 27 July 2015 via mobile

If you are looking for a get-away this is not the place. Aesthetically pleasing, clean and spacious room but very over crowded. Seems poorly planned, not enough facilities to accommodate the busy season. The pool is a joke, you are shoulder to shoulder crowded in the restaurant and seating areas. I walked around for a half hour trying to find...

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1Thank purplecitygirl
Ken P, Front Office Manager at JW Marriott San Antonio Hill Country Resort & Spa, responded to this review

Thank you for taking the time to complete the TripAdvisor review in regards to your recent stay at the JW Marriott San Antonio Hill Country Resort & Spa. We pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apologies for the pool...

Dallas, Texas
Reviewed 25 July 2015

I've stayed at this property about 4 times and every time, the service is impeccable. The food in the restaurant downstairs is excellent, the huge open bar area is inviting and the sports bar is excellent. I've played both golf courses and they are both extremely challenging. I always see tons of families with small kids here, probably because it...

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2Thank Warren B
Lewisville Texas
Reviewed 24 July 2015

The good points are many. It's a gorgeous hotel, beautiful grounds, attentive staff and fabulous pools. There is a lot to do for the whole family. The main attraction would have to be the pools and slides. My 14 year old was never bored during our three night stay. It was also a very safe environment with plenty of lifeguards....

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2Thank Jo Ann C
Houston, Texas
Reviewed 24 July 2015

We live in Houston so we didn't have to travel far. I'm so glad we found out about this place! We were not in the position to travel far for vacation but this place did not even feel like we were still in Texas. The view was very nice and relaxing. We have two kids (7 & 13) and they...

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Thank 14sandtrip
Copperas Cove, Texas
Reviewed 24 July 2015

One of the best hotel resorts i have been to. The location is well situated with easy access to the city. The desk supervisor Keith provided excellent service upon arriving to the resort. The rooms were nice and comfortable. The only issue i had was the TV loses signal while watching and the remote control volume was slow to adjust....

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Thank Ken H

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Cibolo Moon
Cibolo Moon
Cuisines: American, Southwestern
18 Oaks
18 Oaks
Cuisines: American, Steakhouse
High Velocity
High Velocity
Cuisines: American, Bar, Contemporary
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
JW Marriott San Antonio Hill Country Resort & Spa has firmly established itself as the city's premier luxury destination and the renowned resort in Texas' Hill Country. Rated 4-Diamonds by AAA, and just 12 miles from San Antonio International Airport (SAT), our luxury resort features the 36-hole TPC San Antonio golf course, home to the Valero Texas Open, Lantana Spa, a six acre water park and seven restaurants. Our restaurants are sure to please with Texas BBQ, genuine Mexican cuisine and private dining rooms for groups. Our rooms offer cozy beds, scenic views, soft robes & large bathrooms. Guests will also enjoy the open lobby with free Wi-Fi. Whether you're seeking a peaceful respite, productive conference or fun-filled family vacation, our luxurious Hill Country resort will not only exceed your expectations but redefine them altogether. ... more   less 

Additional Information about JW Marriott San Antonio Hill Country Resort & Spa

Address: 23808 Resort Parkway, San Antonio, TX 78261-2018
Region: United States > Texas > San Antonio
Price Range: RM847 - RM2,212 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott San Antonio Hill Country Resort & Spa 4.5*
Number of rooms: 395
Reservation Options:
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Also Known As:
Jw Marriott San Antonio Hill Country Resort And Spa
Jw Marriott San Antonio Hill Country Hotel San Antonio
Hotel Style:
#2 Top resorts Hotel in San Antonio
#8 Business Hotel in San Antonio
#9 Luxury Hotel in San Antonio
#11 Family Hotel in San Antonio
#15 Romantic Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott San Antonio Hill Country Resort & Spa staff and other travellers.
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Questions? Get answers from JW Marriott San Antonio Hill Country Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get one closer to the central area. It is very spread out and could be a problem for anyone who has trouble walking extensively.”
 of 5 bubbles 10CatherineA, 3 Dec 2016 | Read review
“Ask for a room with a balcony if available, but all rooms have nice views.”
 of 5 bubbles tethanks7, 1 Dec 2016 | Read review
“dogs in the hotel”
 of 5 bubbles lexus7831, 28 Nov 2016 | Read review
“Over looking golf course”
 of 5 bubbles TNCUSOON, 11 Nov 2016 | Read review
“Try the SPA”
 of 5 bubbles LoaBenz, 7 Nov 2016 | Read review
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