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JW Marriott San Antonio Hill Country Resort & Spa

2,640 reviews
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Traveller (1187)
Room & Suite (335)
Pool & Beach (128)
Overview
  • Excellent64%
  • Very good23%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“cibolo moon”(293 reviews)
“lazy river”(497 reviews)
“high velocity”(122 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star Hotel
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,640)Write a Review
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All reviewscibolo moonlazy riverhigh velocityhill countrycrooked branchtpc golf coursepool areaadult poolkids activitieswater slidekids clubbeautiful propertylobby barlabor day weekendfire pitbusiness conferenceself parking
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641 - 645 of 2,600 reviews
Reviewed 26 June 2016

We visited for a convention. The resort has everything you could possibly need as far as food, convenience items, drinks, fun, gym, etc.. Which is a good thing because you are around 40 minutes from downtown San Antonio. The golf course is amazing and if...More

Thank Chester_tus
Reviewed 26 June 2016 via mobile

1. A/C in rooms are misleadingly. The lowest the temp will go is 73 despite what you set it too. Additionally, it has a sensor and cuts off when you leave the room. Making room warm. We called for assistance. He maintenance guy came up...More

Thank BaseballFam78945
Response from Randie S, Manager at JW Marriott San Antonio Hill Country Resort & SpaResponded 28 June 2016

Thank you for taking the time to provide valuable feedback that will assist us in providing a better experience moving forward. We understand that your time here at the JW is very valuable, and we are so sorry that you spent so much of it...More

Reviewed 25 June 2016 via mobile

I stayed here several times and each time it gets better and better. Staff is so very friendly, they are attentive to your every need. I could go on and on but you have to try it for yourself. If any issues the management will...More

Thank nique430
Reviewed 25 June 2016

I recently stayed at this JW Marriott for a business conference and my stay was truly memorable. The JW Marriott has so many positive features, I don’t know where to begin! So let me try. First, from the common areas to my private room, the...More

Thank Brad Y
Reviewed 23 June 2016

We loved seeing the sites of San Antonio each day then relaxing the afternoon away on the lazy river and water slides. The lifeguards were helpful and kind to all my children. Hotel staff were quick to offer help and make everything just perfect for...More

1  Thank zufelt
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$332 - US$1,619 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Top resorts Hotel in San Antonio
#8 Business Hotel in San Antonio
#10 Family Hotel in San Antonio
#14 Luxury Hotel in San Antonio
#15 Romantic Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$332 - US$1,619 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Top resorts Hotel in San Antonio
#8 Business Hotel in San Antonio
#10 Family Hotel in San Antonio
#14 Luxury Hotel in San Antonio
#15 Romantic Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (1187)
Room & Suite (335)
Pool & Beach (128)
Dining (47)
Family and Play Areas (26)
Business Centre & Event Rooms (18)
Questions & Answers
Ask a question
Ryan & Tabatha T
4 February 2018|
Answer
Response from cmanis01 | Reviewed this property |
They did a $325 million dollar renovation which was completed Feb. 2016. Iylt is a great place to stay.
0
Votes
emykabbany
25 January 2018|
AnswerShow all 4 answers
Response from fccox11 | Reviewed this property |
Sorry, I don't know because we didn't have children with us.
0
Votes
Ryan & Tabatha T
17 January 2018|
AnswerShow all 2 answers
Response from Kendle H | Reviewed this property |
Yes there is, both in the water park area and if you buy a spa service, the one there. I would recommend the spa one, it’s cleaner, nicer and you get food service.
1
Vote
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12345629
Room Tips
"Ask for highest floor possible...very quiet"
Read review
"This is a spa so you pay spa prices. We were directly across from a water/splash area and never noticed any..."
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"Just ask for a special room as they ask me if I want one or two beds. They were very helpful in the..."
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"be ready to walk a long way to parking lot or get Valet"
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