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Best Western Plus Palo Alto Inn & Suites

183 reviews
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Traveller (9)
Room & Suite (8)
Dining (4)
Overview
  • Excellent49%
  • Very good33%
  • Average8%
  • Poor6%
  • Terrible4%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Best Western Plus Palo Alto Inn & Suites
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (183)Write a Review
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86
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LanguageEnglish
86
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15
11
8
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All reviewsjack in the boxconvenience storebmt graduationbigger pillowsvalero gas stationrecommending places to eatnight securitybreakfast attendantreal eggslackland afbclosest hotelmission trailnice hoteleasy accessawesome staybasic trainingindoor pool
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Hotel's Favourite
Reviewed 1 week ago

Stayed here to attended graduation at Lackland. Spent 5 days including Christmas here. The rooms were clean and all the staff was great. They let us use the conference room for family our Christmas dinner. The breakfast was very good. Great place to stay. A...More

Thank nels0nfamily7
Response from bwpluspaloaltoinn, Webmaster at Best Western Plus Palo Alto Inn & SuitesResponded 6 days ago

Dear Guest, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and in serving guests like you,...More

Reviewed 2 weeks ago

We came for our daughter Basic Training Graduation and stayed for 7 days, 6 nights. This place was more like a home for the week. The rooms were very nice, up to date, clean and the bed was comfy. The staff was super helpful in...More

Review collected in partnership with Best Western
Thank LizVi
Response from bwpluspaloaltoinn, Webmaster at Best Western Plus Palo Alto Inn & SuitesResponded 6 days ago

Dear Guest, Thanks for making us your home away from home in the area. We very much appreciate and value your feedback. It is always a pleasure to receive positive feedback. I will share this review with my team and we’ll strive to make your...More

Reviewed 27 November 2017

I requested a wheelchair accessible room for me and my family we were split up into two separate rooms which meant I had to sleep with my daughter in one room and my husband slept with my son in another room. In my husband's room...More

Review collected in partnership with Best Western
Thank Christina A
Response from bwpluspaloaltoinn, Webmaster at Best Western Plus Palo Alto Inn & SuitesResponded 1 December 2017

Dear Guest, Thank you for the review. I’m terribly sorry we failed to meet your expectations. We take pride in the cleanliness of our hotel and in the overall experience we provide to guests. I sincerely apologize that we let you down and assure that...More

Reviewed 21 November 2017 via mobile

We spent 5 days at this hotel for our 2 sons graduation from BMT. The rooms were reasonably priced, clean, and only about 15 minutes from the base. Easy access to the Valley Hi Gate. Traffic was light

Thank Tamie O
Response from bwpluspaloaltoinn, Webmaster at Best Western Plus Palo Alto Inn & SuitesResponded 23 November 2017

Dear Guest, Thank you for taking the time and writing a review on our property. We're so glad we were able to meet your needs. We look forward to seeing you again soon! Sincerely, Hotel Manager

Reviewed 8 November 2017

We stayed here when we were in town for BMT graduation. It wasn't the closest hotel to the AF Base, but we didn't mind being about 15 minutes down the highway. Our flight put us in town before lunch, so we saw a few sights,...More

Thank danbrenda2016
Response from bwpluspaloaltoinn, Webmaster at Best Western Plus Palo Alto Inn & SuitesResponded 23 November 2017

Dear Guest, Thank you so much for your kind words and for recommending us to others. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Dry Cleaning
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Hot Tub
Tennis Court
Indoor pool
Details
Price range
US$86 - US$229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#39 Business Hotel in San Antonio
#52 Romantic Hotel in San Antonio
#67 Family Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
US$86 - US$229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#39 Business Hotel in San Antonio
#52 Romantic Hotel in San Antonio
#67 Family Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
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Traveller (9)
Room & Suite (8)
Dining (4)
Pool & Beach (1)
Hotel & Grounds (8)
Bathroom (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Flightadjuster
27 October 2016|
AnswerShow all 2 answers
Response from Rick B | Property representative |
yes we do offer military discount. Thank you Rick
0
Votes
whahsh
29 April 2015|
Answer
Response from Rick B | Property representative |
21 and over
0
Votes
Tanmishele
23 March 2015|
AnswerShow all 2 answers
Response from Rick B | Property representative |
About 30 miles from the hotel
0
Votes
Room Tips
"We were on the 4th floor. It was very quiet."
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"King Suite"
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"Check if there's a heat exchanger outside!"
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"Don't stay near the elevators if you can help it-- they are loud"
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