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SpringHill Suites San Antonio SeaWorldR/Lackland

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222 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites San Antonio SeaWorldR/Lackland
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Showing 217: English reviews
Pineville, Louisiana, United States
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 July 2016

The property was in a good location for the things that we had planned. The housekeeping guy didn't want to assist when asked for sheets to make the sofa bed and when asked how to open the stupid thing. After pulling out the mattress I found nothing but crumbs under it because obviously they don't move it to vacuum. Also... More 

Helpful?
Thank Nisha W
Management response:

Dear Nisha, Thank you for taking the time to complete the review in regards to your stay at the SpringHill Suites San Antonio SeaWorld®/Lackland. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for service issues you encountered. We... More 

Texas
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 July 2016 via mobile

We stayed here for a funeral for one night only. The hotel is modern, clean, and very well maintained (outside painting during stay). We like to stay at Marriott brand hotels and have a Marriott credit card to earn points. We used a certificate for this stay. This is only the second time we have stayed at a Springhill Suites.... More 

Helpful?
Thank Charlie C
Management response:

Dear JOHN, Thank you for taking the time to complete the review in regards to your stay at the SpringHill Suites San Antonio SeaWorld®/Lackland. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues you encountered. Once... More 

Virginia
Level Contributor
107 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 29 June 2016

We chose this for 2 main reasons - Marriott member and proximity to SeaWorld. It didn't disappoint - we found the hotel to be clean and modern and easy to access. We like the rooms - separate toilet and vanity/shower and an "office" that can be used while others sleep/watch TV without interrupting. The breakfast is nothing special but we... More 

Helpful?
Thank nimbus74
Management response:

Dear Nimbus74, Thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to San Antonio. Sincerely, Tracy Nguyen More 

Dallas, Texas
Level Contributor
51 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 21 June 2016

The suites were way bigger than I imagined and having the toilet/sing split from the bathroom tub/shower with sink was perfect for traveling with our teenage son. We were up there for a school state competition so we had extra travelers. The breakfast was what you would expect and the facilities good and clean. There were several truck and car... More 

Helpful?
Thank Tracey W
Management response:

Dear Tracey, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the SpringHill Suites San Antonio SeaWorld®/Lackland. As we pride ourselves on delivering a memorable hotel experience during your travels, we are glad that we exceeded your expectation. Once again, thank you for your valued feedback and we hope to... More 

Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 22 May 2016

The location may not be the best, a bit far from downtown. You'd probably want to pay the extra money for hotels near the city center if you plan on going downtown often. Otherwise the hotel is great. Very calm and quiet at night, it's clean, the rooms are comfy. Nothing to complain about. The swimming pool feels a bit... More 

Helpful?
Thank Luu K
Management response:

Dear Luu K, Thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to San Antonio. Sincerely, Tracy Nguyen More 

Minneapolis, Minnesota
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 22 May 2016 via mobile

I stayed in this hotel from 3/30-4/3/16. I went there for my son's AF graduation. I got in late and got the last room available which was next to the stairs and on the first floor. Ironically, I noted in my reservation that I wanted the exact opposite. I commented on this as I checked in while trying to be... More 

Helpful?
Thank MamacitaSara
Management response:

Dear MamacitaSara, Thank you for your valued feedback and we delighted that you enjoyed your stay with us. We hope to serve you again whenever your travels bring you back to San Antonio. Sincerely, Tracy Nguyen More 

Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 May 2016 via mobile

Nice austere hotel. Sobriety in every part. Welcoming staff. Basic breakfast with limited time for not to early parties. No bar and obviously not happy hour. Not life after shopping. But there is a franchise restaurant and bar next door which is good. Rooms are nice with separate spaces for toilet and shower.

Helpful?
Thank Betthillo
Level Contributor
3 reviews
Reviewed 13 May 2016

Nice and clean room, great breakfast, friendly and helpful staff. Still undergoing construction but it didnt bother our stay although unable to use the fitness room as it is going through some renovation. They have a laundry room with one washer and one dryer, waited for other people to finish their laundry before I could start mine. They should expand... More 

Helpful?
Thank Justin W
Charlotte, North Carolina
Level Contributor
175 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 8 May 2016

Stayed here last weekend while in town with friends. The rooms and service are great and the breakfast in the morning was fresh with lots of options. Only downside was the renovation going on outside as lots of construction equipment was taking up parking spaces. This shouldn't last long and hopefully over soon. I would definitely stay here again.

Helpful?
Thank JSIEGELUF
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 April 2016

We stayed at this hotel during our son’s graduation from the Air Force. We were not satisfied with our stay. I made NUMEROUS complaints to the front desk regarding the air conditioning unit. There was black moldy stuff coming out of it which was making us feel ill. Although they said they would send someone to fix this while we... More 

Helpful?
Thank Anita L
Juan S, General Manager at SpringHill Suites San Antonio SeaWorldR/Lackland, responded to this review

Thank you for taking the time to complete a review of your stay in regards to your recent stay at the SpringHill Suites San Antonio SeaWorld®/Lackland. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the challenges you... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about SpringHill Suites San Antonio SeaWorldR/Lackland

Address: 138 Richland Hills Drive, San Antonio, TX 78245-2491
Region: United States > Texas > San Antonio > Far West Side
Price Range: RM433 - RM643 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites San Antonio SeaWorldR/Lackland 3*
Number of rooms: 116
Reservation Options:
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Also Known As:
Springhill Suites San Antonio Seaworld/Lackland Hotel San Antonio
Hotel Style:
#62 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites San Antonio SeaWorldR/Lackland staff and other travellers.
1 question
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Denton, Texas

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Questions? Get answers from SpringHill Suites San Antonio SeaWorldR/Lackland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a different Hotel!”
 of 5 bubbles Rob19821982, 10 Aug 2016 | Read review
“We used BMT Family Travel for booking us a room , got a very good discount as well as it benefits the Airmen!”
 of 5 bubbles N2727LPjustinw, 12 May 2016 | Read review
“The third floor was very quiet where we stayed.”
  • View from the third floor
 of 5 bubbles 193angies, 6 Dec 2015 | Read review
“Please ask for breakfast & room details”
 of 5 bubbles 208sandeepd, 28 Nov 2015 | Read review
“No seaworld shuttle, only queen suites have tubs(rest are showers)”
 of 5 bubbles kokonut33, 27 Apr 2015 | Read review
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