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TownePlace Suites San Antonio Downtown

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TownePlace Suites San Antonio Downtown
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497 Reviews from our TripAdvisor Community

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Showing 481: English reviews
Houston
Reviewed 3 weeks ago

Front desk was friendly. Checked-in at 3pm, had already mobile checked in. Room was available and on 6th floor. Room is nice with fridge, microwave and stove. Location very nice. Did not park as valet was expensive. Would have rated 4 stars, but could hear people talk and kids cry till middle of night so could not get good sleep....

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Helpful?
Thank Houston_Traveler55
Jesse R, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you so much for writing a review on our location. We appreciate all of your feedback. We do apologize about your frustrating experience with sound and noise. We will make sure to look into this a bit further. We are however very happy to see you enjoyed your stay and hope to serve you again in the future.

Chicago, Illinois
Reviewed 13 December 2016

Very nice hotel, newly renovated. Great contemporary design. Staff is friendly. Room has fridge, stove range, sink. Nicely located, with a very short walk to the river and everything else. Parking can be found off street, or you can choose to valet. Complimentary breakfast.

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Helpful?
Thank pinksushi8
Jesse R, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you so much for taking the time to write a review about us on Trip advisor. We appreciate all of your genuine feedback. Your comments are greatly appreciated and we are happy to see you enjoyed your stay. Thank you again for staying with us and we look forward to having you with us again in the future.

Reviewed 10 December 2016 via mobile

We stayed for four days. The front desk attendants and the valet service employees were very attentive and pleasant. The ceiling in our room was very high which gave the room a sense of openness. The walls are thin, but that's hard to avoid in a hotel setting. Our room's kitchen sink was missing the handle but the kitchenette was...

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Helpful?
Thank Casey A
Jesse R, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you so much for taking a time to write a review on or location in Downtown San Antonio. We are happy to hear you had a great stay and our staff was very attentive and pleasant. We do hope to get the opportunity of serving you again in the future.

Raleigh, North Carolina
Reviewed 4 December 2016 via mobile

Outstanding place to stay in San Antonio. Front desk was helpful, friendly and made us feel welcome. Rooms was very nice and clean with all the amenities you would expect. Just a short walk to all restaurants and shops.

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Helpful?
Thank Ken C
Winnipeg, Canada
Reviewed 23 November 2016 via mobile

We spent seven nights in this hotel. We were very happy with the location. A five minute walk will take you to the Alamo, the heart of the Riverwalk and many other local attractions. The room was adequate and provided sufficient accommodations. The front desk staff were very friendly and attentive but unable to get my alarm clock adjusted to...

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Helpful?
Thank sunlover6031
Jesse R, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

We are truly sorry for your frustrating experience. This is not our normal service and sincerely apologize that our hotel failed to meet your expectations. We have taken your feedback to heart and shared with our team as a teachable moment.

Middletown, Connecticut
Reviewed 17 November 2016

The staff at this hotel is as friendly and helpful as any we've seen anywhere in our travels. The property is well located 1 block from the RiverWalk, 1 block from The Alamo, and close to MANY restaurants and bars. We felt very safe walking in the evenings. Parking is quite expensive in this part of the City so if...

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Helpful?
Thank John C
Jesse R, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you so much for taking the time to write a great review on your most recent stay with us in Downtown San Antonio. We are ecstatic to see you enjoyed your stay with us and look forward to serving you again in the near future.

Atlanta, GA
Reviewed 15 November 2016

After a successful escape from a much bigger city where I have responsibilities and things to dust, I was amused to find that my room had a small kitchen and a slightly lumpy sofa-- just like home! Seriously, it was a bit on the "shabby chic" side but was a great place to spend a week away from it all...

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Helpful?
Thank Linda T
Jesse R, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you so much for your wonderful review. We look forward to having you here with us again in the future. I'm glad that you could escape and I will let you know about the renovation in the near future. Once again thank you so much and I look forward to serving you again.

Reviewed 14 November 2016 via mobile

It was unbelievably close to the River Walk. As a group of friend, we were looking for fun and bar hopping at night, and this hotel is a great place to be at. It is convenience, prices are not too unreasonable. The room was nice and clean. The staff greet us with a smile and breakfast was a great hangover...

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Thank Tina N
Jesse R, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you so much for writing a review on our location at The TownePlace Suites by Marriott San Antonio Downtown. We are so very excited to see you enjoyed your stay with us and look forward to serving you again in the future.

Odessa, Texas
Reviewed 10 November 2016 via mobile

It was a light loud due to the street below wasn't much of a bother. Felt comfortable inside our hotel room. There was a fridge, stove, microwave, dishes and silverware. Home away from home. The riverwalk and river center isn't far at all, maybe a 5 minute walk but was nice to see all the little shops nearby.

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Helpful?
Thank fenrisucks
Jesse R, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you so much for writing a review on our location at The TownePlace Suites by Marriott San Antonio Downtown. We hope you enjoyed your stay with us and look forward to serving you again in the future.

Reviewed 7 November 2016

This hotel has its location going for it most of all. We were led to believe by the website that valet parking was mandatory; we were surprised when they asked us if we wanted it. Since we didn't know what the rates were for a several-day stay at any of the nearby parking garages, we went ahead and opted for...

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Helpful?
Thank James M
Jesse R, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you so much for writing a review on our location at The TownePlace Suites by Marriott San Antonio Downtown. We do apologize about your frustrations with our valet parking company, we will make sure to address your concerns with them directly. We do hope you enjoyed the rest of your stay with us and look forward to serving you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
$29.00 Valet Parking Charge ... more   less 

Additional Information about TownePlace Suites San Antonio Downtown

Address: 409 E Houston St, San Antonio, TX 78205-2615
Region: United States > Texas > San Antonio > East Side
Price Range: RM565 - RM1,081 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites San Antonio Downtown 2.5*
Number of rooms: 117
Reservation Options:
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Also Known As:
Towneplace Suites San Antonio Downtown Hotel San Antonio
Hotel Style:
#56 Business Hotel in San Antonio
#62 Romantic Hotel in San Antonio
#74 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites San Antonio Downtown staff and other travellers.
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Questions? Get answers from TownePlace Suites San Antonio Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just ask for a quiet room-- they are happy to help”
 of 5 bubbles LT6799, 15 Nov 2016 | Read review
“Rooms along Broadway might be louder because of late night partying down the street.”
 of 5 bubbles jamesmZ3463MO, 7 Nov 2016 | Read review
“Don't get a room facing the pool. It can be a bit loud at night.”
 of 5 bubbles 2014Dentontraveler, 2 Nov 2016 | Read review
“Get a room on a high floor. You will not hear the rowdiness from the street so much.”
 of 5 bubbles KirkW499, 7 Sep 2016 | Read review
“Ask for room on the opposite side of the road”
 of 5 bubbles 231ruchirs, 7 Sep 2016 | Read review
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