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TownePlace Suites San Antonio Downtown

Booking.comUS$152*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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TownePlace Suites San Antonio Downtown
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512 Reviews from our TripAdvisor Community

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San Diego, California
Reviewed 6 days ago NEW

My only complaint was the remote control was very dirty, but I got my Lysol out and scrubbed it. This hotel is close and easy walking distance to the Alamo, shopping, river walk behind the Hyatt Hotel. Upon check-in, if you are an elite member, they give you bottled water and granola bars, this is a nice touch, not all...

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Helpful?
Thank AmySD
Victoria
Reviewed 1 week ago

I stayed at this hotel for a long week of training and had a fairly pleasant stay until the last day when a housekeeper left to door to my room ajar. I got to my room late in the evening and to my horror, the door was open. I was scared there was someone in the room but discovered that...

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Helpful?
Thank Vicpsych
Jesse R, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you for taking the time to write a review on our location. I am so sorry that you must have misunderstood the conversation between us. As you see in my email, I stated the following: "We at the hotel have yet, since that incident had another. I however cannot promise anything as situations occur sometimes. We do put our...

Reviewed 2 weeks ago via mobile

My wife and I stayed here for 4 nights. The room was very clean and well planned out. It is an easy walk to the Alamo and River Walk activities. The staff was incredibly friendly. The breakfast bar girl was very friendly and kept the place clean and well supplied.

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Helpful?
Thank Gary V
Jesse R, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you so much for taking the time to write a wonderful review on our location. We hope you enjoyed your stay with us while visiting Downtown San Antonio and hope to have the chance of serving you again in the future.

Brooklyn, New York
Reviewed 3 weeks ago

I've been in San Antonio on business for quite sometime and I decided to stay closer to the river walk so I could be closer to the "night life". I checked in on Sat. 3/4. The rooms are extremely small. I've never been in a jail cell before but I definitely felt like I was in one (I could touch...

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Helpful?
Thank k216kearney
Jesse R, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you for taking the time to reach out and write a review on our location about your most recent trip with us. We do apologize once more about your frustrations and that our solution was not to your liking. We do want all of our guest to have a safe trip with us and feel secure while in their...

Houston, Texas
Reviewed 3 weeks ago

I stayed for one night at the Townplace Suites San Antonio Downtown during the month of March 2017. I'm a Marriott Gold Elite Member and my wife and I have stayed at many hotels, especially many Marriott hotels. We stayed at this particular hotel a few years back when it was still new and the stay was good back then....

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Helpful?
Thank israelibelle
Jesse R, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you for taking the time to write a review on our location. We do apologize that we fail short of your expectations. We have shared your feedback within our organization to ensure that this was an isolated issue as we are finishing our renovation. We do encourage you to come back and stay with us again in the future...

Evanston, Illinois
Reviewed 3 weeks ago

On the plus side, good location a block and a half from the Alamo, and well designed rooms (the Marriott effect). Nice staff. But overwhelmed by the minus.....Drunks outside breaking glass until well after one am, a garbage truck emptying a dumpster just feet away from the room at 5:30 am. Just noise, noise, noise. Just stay away. Stay in...

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Helpful?
Thank Mtnsguy
Jesse R, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you for taking the time to write a survey on our location. As I mentioned before since we are in a very busy downtown location, and our hotel is a historic building noise is something we cannot always prevent. We do apologize that this was very frustrating during your stay and will make sure to look into these issues...

Colorado Springs, Colorado
Reviewed 3 weeks ago via mobile

Went online and saw this room after looking at many many hotels, we kept going back to this hotel thinking the room looked good and met or needs....bit were we surprised when we walked in the room is a closet. We are traveling with our young girl and due to the mattress being old, very worn, stained and flat she...

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Helpful?
Thank Htleza
Jesse R, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you for taking the time to write a review on our location. We do apologize that we fell short of exceeding your expectations, as we are in an urban destination; our rooms are not set up like traditional TownePlace Suites. All of our rooms are studio suites and depending if you select a queen studio or king studio, the...

Fernandina Beach, Florida
Reviewed 4 weeks ago

We are here right now. It is 1:17 AM. I have called four times due to the noise in the next room. I've been told security came and it was quiet. Not true. I have requested a room change. That is how bad it it is. Who does that at 1:00 AM? No available rooms. Too bad. This is our...

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Helpful?
1Thank lhbatten
Jesse R, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you for taking the time to write a survey on our location. As I mentioned before since we are in a very busy downtown location, and our hotel is a historic building noise is something we cannot always prevent. We do apologize that this was very frustrating during your stay and I am glad the FD clerk was able...

Langley City, Canada
Reviewed 5 weeks ago

Hotel staff were pleasant and helpful.We had a kitchen which was helpful for nights in. Location was perfect for us - two blocks to Riverwalk (and restaurants there), and the Alamo. City bus across from Alamo took us 20 minutes to 3 Missions. One block to Texas de Brazil restaurant - very good quality all around, and terrific service. Also...

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Helpful?
Thank prairieflowers
Jesse R, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you so much for taking the time to write a fantastic review on our location during your most recent stay a the TownePlace Suites by Marriott. I am so happy to see you enjoyed your stay and our staff were able to accommodate you quickly and with hospitable service. We do hope you enjoyed your entire time with us...

Houston, Texas
Reviewed 23 March 2017

This was the worst experience i have ever had. First it is not a suite hotel. Their rooms are king hotel rooms with a small sofa bed & kitchenette. No separate rooms except the few executive suites they have. The rooms are not larger like a studio suite which is what they advertise. I had 2 rooms & there was...

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Helpful?
Thank MRS916
Jesse R, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you for taking the time to write a review on our location. We are sorry to see that we fell short of your expectations. Our TownePlace Suites are located in the heart of Downtown San Antonio, TX; a very vibrant and historic urban destination. With this being our location, we do not offer the traditional 1 and 2 bedroom...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
$29.00 Valet Parking Charge ... more   less 

Additional Information about TownePlace Suites San Antonio Downtown

Address: 409 E Houston St, San Antonio, TX 78205-2615
Region: United States > Texas > San Antonio > East Side
Price Range: RM598 - RM999 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites San Antonio Downtown 2.5*
Number of rooms: 117
Reservation Options:
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Also Known As:
Towneplace Suites San Antonio Downtown Hotel San Antonio
Hotel Style:
#56 Business Hotel in San Antonio
#62 Romantic Hotel in San Antonio
#74 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites San Antonio Downtown staff and other travellers.
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Questions? Get answers from TownePlace Suites San Antonio Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not above the pool, too loud”
AmySD, 21 Apr 2017 | Read review
“Find another place to stay.”
k216kearney, 4 Apr 2017 | Read review
“Do not stay on the ground (basement) level.”
israelibelle, 1 Apr 2017 | Read review
“Avoid first or second floor. Avoid rooms on north side.”
Mtnsguy, 1 Apr 2017 | Read review
“Somewhere else.”
lhbatten, 25 Mar 2017 | Read review
5 of 5
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US$152* /night
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Prices are for 1 room, 2 adults
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