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Embassy Suites by Hilton San Antonio Riverwalk-Downtown

2,211 reviews
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Traveller (306)
Room & Suite (235)
Dining (30)
Overview
  • Excellent62%
  • Very good26%
  • Average7%
  • Poor3%
  • Terrible2%
Travellers talk about
“evening reception”(147 reviews)
“the river walk”(330 reviews)
“luke restaurant”(32 reviews)
Free Internet
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.5 Star Hotel
All hotel details
Offers from Embassy Suites by Hilton San Antonio Riverwalk-Downtown
Special Offer: Double Points, Every Stay
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,211)Write a Review
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All reviewsevening receptionthe river walkluke restaurantmade to order omeletscorner suitevalet parkingcocktail hourfree happy hourshort walkseparate bedroomsan antonio riverwalkfree drinkscomplimentary breakfastbeautiful hotelvalet serviceliving areafront desk staff
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1 - 5 of 2,181 reviews
Reviewed yesterday

Location of the hotel was in the centre of everywhere we wanted to be in San Antonio.Breakfast included a lot of items and room was large with a lot of space to move around.A lot of attractions were within walking distance.

Thank pbrown391
Hotel's Favourite
Reviewed 20 November 2017 via mobile

Recently I made a quick trip to visit family in San Antonio. I chose this location of the Embassy Suites Airport being somewhat close to family members. Wow was I immediately pleased when I received a notification on The Hilton Honers app that my digital...More

2  Thank DougW1954
Response from Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-DowntownResponded 22 November 2017

Thanks for the great feedback regarding your recent stay experience. We strive to create guests for life by providing an outstanding product and exceptional service and I am happy we were able to achieve that goal with you during your time with us. We look...More

Reviewed 3 days ago

This is my first time at this particular Embassy Suites. The staff is professional and very courteous. The location is right on the Riverwalk. However, it is a little bit of a walk to the convention center and Rivercenter mall (if those are your destinations)....More

Thank Rick G
Reviewed 4 days ago

I had the pleasure of staying at the Embassy Suites for 5 days during the end of January 2018 for business. The Embassy is a 4* hotel. However, the service I received and amenities offered, in my opinion, was definitely 5 star. I stayed on...More

Thank TamarynTesselaar
Reviewed 1 week ago

The hotel lobby is in decent shape. The breakfast buffet was good and the people that worked the buffet area were great. They kept everything very clean and picked up plates quickly. The happy hour was also good and that area was also very well...More

2  Thank CGB01172012
Response from Scott D, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-DowntownResponded 1 week ago

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free Internet
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$186 - US$413 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in San Antonio
#16 Romantic Hotel in San Antonio
#18 Family Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$186 - US$413 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in San Antonio
#16 Romantic Hotel in San Antonio
#18 Family Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (306)
Room & Suite (235)
Dining (30)
Pool & Beach (27)
Amenities (52)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
Ask a question
Richard D
27 October 2017|
AnswerShow all 9 answers
Response from Shorty1919 | Reviewed this property |
No shuttle service. We took a cab and paid right at $50. Someone else responded in this feed they did Uber and was only $15.
0
Votes
sanantoniogirl
12 September 2017|
AnswerShow all 3 answers
Response from Nina044 | Reviewed this property |
Our hotel room faced buildings and the motorway so not sure about this, definitely ask at the hotel. Our stay was amazing.
0
Votes
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12345614
Room Tips
"Corner suite from 9th floor and above and be sure to remember o request a robe."
Read review
"Ask for River Walk view but be okay if the lie about moving you to one."
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"Hilton Honors members can choose their own room."
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"Ask for a riverview room."
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