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Embassy Suites by Hilton San Antonio Riverwalk-Downtown

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Embassy Suites by Hilton San Antonio Riverwalk-Downtown
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1,921 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton San Antonio Riverwalk-Downtown
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Showing 1,893: English reviews
Davenport, Iowa
Reviewed 4 July 2016

I would highly recommend this hotel, the staff is awesome from the valet parking to all who work the desks. Whenever we asked about something, they were so helpful and polite. When leaving the valet asked us where we were headed and gave us directions on how to get to the Interstate. You are within walking distance of the Alamo,...

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Helpful?
Thank tazlady198
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thanks for the great feedback regarding your recent stay at the property. We strive to be a part of great memories made while visiting San Antonio and I am happy we were able to achieve that goal with you during your time with us. We look forward to having you stay with us again when your travels bring you back...

Woodbury, Minnesota
Reviewed 4 July 2016 via mobile

Spent two nights in March. We liked the hotel, location, and the breakfast. It was comfortable and the staff was very helpful. The afternoon happy hour was a bit on the chintzy side though--snack items and the beverages weren't up to par. Some patrons really loaded up like it was gourmet--maybe they viewed it as a free dinner. Also, the...

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Helpful?
Thank Doug B
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thanks for the feedback regarding your stay with us in March. While I am happy you enjoyed most aspects of your stay experience with us I apologize that you did not enjoy the offerings at our evening reception. I hope that should your travels bring you back to San Antonio you will give us another opportunity to exceed your expectations....

Reviewed 3 July 2016

I stayed her for a week for a business trip. I was very pleased at the views of the river walk from my room that had a balcony. The river walk runs along side of the hotel which makes it nice to take part in what San Antonio has to offer. The rooms were nice and the manager's reception is...

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Helpful?
1Thank Corey B
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thanks for the great feedback regarding your recent stay experience. We take great pride in the product and service we provide our guests and I am happy we were able to create an exceptional experience for you during your time with us. We look forward to having you stay with us again when your travels bring you back to San...

Waveland, Mississippi
Reviewed 3 July 2016 via mobile

Has a very nice lobby, food in Luke restaurant by John Besh looked and smelled great, didn't eat there, but prices were reasonable for the area. Nice to be able to catch the water taxi right outside. If I go back I would not pay for the premium floor level. They just give you a code for the vending machine....

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Helpful?
1Thank reneel1970
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thanks for the feedback regarding your recent stay experience. While I am happy you found the cleanliness and service you received exceeded your expectations I apologize that you did not find all aspects of your stay to be better than average. I hope that should your travels bring you back to San Antonio you will give us another opportunity to...

Greenwich, Connecticut
Reviewed 1 July 2016

We loved this hotel. Situated right on the Riverwalk, it was close to everything. Our check-in and check-out went very smoothly and the fellow who helped us was terrific. He offered us bottled water and gave us many suggestions on things to do. He also recommended valet parking which was a great idea and no more expensive than off-site parking....

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Helpful?
1Thank andreaadele
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thanks for the great feedback regarding your recent stay experience. We take great pride in the product and service we provide our guests and I am happy we were able to create such an exceptional experience for you during your time with us. We look forward to having you stay with us again when your travels bring you back to...

Reviewed 30 June 2016

What a great hotel - we are fans of Embassy Suites, but had never been to this hotel. That will change in the future - we loved our stay here! The location is great. The room was lovely - very well maintained. The evening reception and breakfasts were better than any other Embassy I've stayed at. Great location for a...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank Beachmommy4
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thanks for the great feedback regarding your recent stay experience at the hotel. We strive to create guests for life by providing outstanding service with an excellent product and I am happy we were able to achieve that goal with you during your time with us. We look forward to having you stay with us again when your travels bring...

Dallas, Texas
Reviewed 30 June 2016

My stay was great. The service was awesome. My only complaint was the bedspread had a dirty look. I think the bedspread has been used 1 too many times. Sheets and bedding was actually clean. The staff was really nice.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank cassandrad706
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thanks for the feedback regarding your recent stay experience. We take great pride in the product and service we provide our guests and I am happy we were able to create an exceptional experience for you during your time with us. We look forward to having you stay with us again when your travels bring you back to San Antonio....

Salisbury, Maryland
Reviewed 29 June 2016

This hotel is very clean and the staff were very accommodating. It is located further down from the main attractions but it is a short walking distance. I had a balcony over looking the river walk. The location is both quiet and peaceful!! The scenery is very nice. We paid for the premium floor this is were we got an...

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Helpful?
Thank JovonneO
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thanks for the great feedback regarding your recent stay experience. I am happy that you found so many aspects of your stay exceeded your expectations from our premium floor, to our evening reception to our made-to-order breakfast. We look forward to having you stay with us again when your travels bring you back to San Antonio. Joe Melton General Manager

San Antonio, United States
Reviewed 29 June 2016

Be careful when checking out!! I had paid for the stay and closed out the room the morning of our departure. A couple of hours later, my fiancé went to do the same, not knowing I had already done so. Anyway, instead of letting him know the room was already taken care of, they went ahead and let him pay...

Review collected in partnership with Embassy Suites Hotels
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1Thank Robin P
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thank you for the feedback regarding your recent stay experience. I certainly apologize for the challenges that you encountered with the settlement of your room bill upon departure. I hope that should your travels bring you back to San Antonio you will give us another opportunity to exceed your expectations. Joe Melton General Manager

Springfield, MO, United States
Reviewed 28 June 2016

Service, staff and accommodations were excellent. Staff went out of their way to be helpful. Probably the best breakfast service of any place I have stayed. The evening social event was outstanding. The amenities provided at this hotel more than made up for the price of room.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Betty B
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thanks for the great feedback regarding your stay experience at the hotel. We take great pride in creating exceptional stay experiences for your guests and I am happy we were able to achieve that goal with you during your time with us. We look forward to having you stay with us again when your travels bring you back to San...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites San Antonio Riverwalk – Downtown hotel is set on the banks of the San Antonio River in the vibrant heart of San Antonio, Texas. Grab a bargain at the Mexican Market or discover the rides and attractions of Six Flags® Fiesta Texas or SeaWorld® San Antonio. All guest suites at this beautiful San Antonio Riverwalk hotel offer more space and flexibility, with separate sleeping and living areas, and a wide range of thoughtful amenities. Relax with the two flat screen 32-inch TVs, or keep up with work at the flexible work space. ... more   less 

Additional Information about Embassy Suites by Hilton San Antonio Riverwalk-Downtown

Address: 125 E. Houston St., San Antonio, TX 78205-2247
Region: United States > Texas > San Antonio > East Side
Price Range: RM904 - RM1,718 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton San Antonio Riverwalk-Downtown 3.5*
Number of rooms: 285
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Hilton Hotels Direct so you can book your Embassy Suites by Hilton San Antonio Riverwalk-Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Riverwalk Hotel San Antonio
Hotel Style:
#15 Business Hotel in San Antonio
#16 Romantic Hotel in San Antonio
#19 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton San Antonio Riverwalk-Downtown staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton San Antonio Riverwalk-Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request an upper floor for a better view, whether of the River Walk or the city.”
 of 5 bubbles Grammy6LongBeach_CA, 7 Mar 2017 | Read review
“Pay for river view”
 of 5 bubbles rcwt, 25 Feb 2017 | Read review
“Ask for a room overlooking the Riverwalk.”
 of 5 bubbles texas1946, 17 Feb 2017 | Read review
“Ask for room overlooking the River Walk (a bit more expensive but worth it).”
 of 5 bubbles michaelgM3800GA, 30 Jan 2017 | Read review
“Always go with the very best! Premier floors, All floors are extraordinary!”
 of 5 bubbles lillian22016, 28 Jan 2017 | Read review
5 of 5