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El Tropicano Riverwalk Hotel

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El Tropicano Riverwalk Hotel
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1,162 Reviews from our TripAdvisor Community

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There are newer reviews for El Tropicano Riverwalk Hotel
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Showing 1,119: English reviews
Duncanville, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 August 2014

My wife and I spent the last three days at this wonderful hotel. Frank Regalado took good care of us. While there I met Debbie , Corey , Ben and Alberto in the bar area and all of them treated us special. We will be back in October or November with hopes of staying with you again.

Helpful?
1 Thank lakers84
Level Contributor
3 reviews
3 hotel reviews
Reviewed 5 August 2014 via mobile

Hotel seemed very nice but a little older upon walking in the front. When we got in our room, we had been told we had river view, we actually had nothing but bushes and trees. The room smelled like mildew and dirty water. It was so humid that my clothes and the sheets on the bed felt moist. The room... More 

Helpful?
Thank adm1018
Fort Worth, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 August 2014

I booked a hotel room through hotels.com.. I arrived at the hotel on Aug 2nd 2014, When the front desk associate found my reservation in the system, They advised that on July 14th my Room was Relocated by Expidia. The Hotel rejected my online reservation for 1 night and did not let hotels .com or I know what they did.... More 

Helpful?
1 Thank greg g
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 July 2014 via mobile

I just came back from a five day family trip to San Antonio. This hotel is good and affordable though I wouldn't rate it a 3 star more like a 2 1/2. Checked in and the air conditioning in room didn't work, had to switch rooms. But other than that good stay. Pool is open late that was an upside... More 

Helpful?
3 Thank gardea j
Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 July 2014

Hospitality was very poor. We were told several locations were within walking distance when they were actually very far to walk. Not to mention the weather temp index was over 100 degrees. The employees at the front desk were rude. The bell boys and the valet were extremely friendly and helpful. We asked for towels etc on more than one... More 

Helpful?
1 Thank Jo Ann V
Edmond
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 July 2014

Hotel was pretty decent for the price. Right on the riverwalk. Parking was limited so i highly suggest the valet option but other than the only other complaint is the shower doesnt stay a steady temperature, it fluctuates a lot. Overall a pretty good place to stay.

Helpful?
3 Thank Donnieamend
Rosharon, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 July 2014

We met family here for a weekend visit and thought it looked like a fun place to stay. I'll just list it: 1. Rude front desk personel 2. Changed rm type from reservation made (DO NOT FALL FOR "PRE-PAY" DiSCOUNT) 3. Rm had rotted fruit in ice bucket, filthy carpet and smelled 4. Towels taken but not replaced 5. Cold... More 

Helpful?
1 Thank Sandra T
California Hot Springs, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 July 2014

Please Don't stay this hotel. Bad service overall. The rooms are not cleaned. The carpet smells and are dirty. The bathroom is dirty including the walls. For example the wall has are filthy with people wiping themselves on the walls instead of toilet paper. They don't mop or clean the tubs. They are dirty and unsanitary. The pool smells like... More 

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2 Thank wet_hot_lilly
Corpus Christi, Texas
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 10 July 2014

I was scared because of the mixed reviews on line. The first room we were given was not that great. We asked for a different room and the staff was accomodating. The second room was wonderful. Great pool with a wonderful pool bar. The Tiki Lounge was fantastic. Best Pina Colada and Mojito that we have had-fantastic bartender. The hotel... More 

Helpful?
2 Thank Localyocal44
Oregon
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 July 2014 via mobile

The staff was very helpful and accomodating. Stayed for a week and enjoyed most things El Tropicano. Breakfast was tasteless for the price. The Tiki lounge was lively and fun good food and service. The pool bar was awesome and the pool time very relaxing and enjoyable. No complaints other then the breakfast. Don't miss the Tucan bird and tortoise... More 

Helpful?
1 Thank MLT42

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Premier hotel on the San Antonio Riverwalk boasts premium amenities. Indulge yourself at the Holiday Inn El Tropicano Riverwalk Hotel in downtown San Antonio. Our tropical hotel is conveniently located near many downtown entertainment and business destinations. As your family arrives at this downtown San Antonio hotel, you will be welcomed by a gleaming mosaic of over 300,000 gorgeous glass tiles, as well as beautiful Mexican art. Situated at the start of the Museum Reach of the San Antonio Riverwalk, our hotel is convenient to local attractions including the Alamo, Tower of the Americas, Market Square, San Antonio Zoo and the Alamodome. You can catch the trolley from our hotel to your destination. Corporate travelers can appreciate the convenience of our San Antonio Riverwalk accommodations with easy access to the San Antonio International Airport, Henry B. Gonzales Center and companies such as Bank of America, AT & T, American Payroll, USAA, Valero Energy and Kinetic Concepts. We also provide business services including faxing, copying, printing and free high-speed Internet access. While lodging at our hotel in downtown San Antonio, see toucans in our aviary, visit our on-call massage therapist, exercise in the 3,000 square foot STRIVE Fitness Studio, swim in the out door heated pool or dine at our full-service restaurant and bar, where kids eat for free. ... more   less 

Additional Information about El Tropicano Riverwalk Hotel

Address: 110 Lexington Avenue, San Antonio, TX 78205
Region: United States > Texas > San Antonio > East Side
Price Range: RM362 - RM858 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — El Tropicano Riverwalk Hotel 3*
Number of rooms: 306
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Also Known As:
Holiday Inn San Antonio
San Antonio Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from El Tropicano Riverwalk Hotel staff and other travellers.
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Questions? Get answers from El Tropicano Riverwalk Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best Western”
 of 5 bubbles 641bix, 22 Nov 2016 | Read review
“If you choose to stay in a pool room be prepared for "late nighters" congregating in the pool/patio area and disturbing your sleep.”
 of 5 bubbles Xamen-Ha, 20 Nov 2016 | Read review
“Nice quiet hotel, although not close to any of the restaurants on the riverwalk”
 of 5 bubbles tashaa918, 14 Nov 2016 | Read review
“Call hotel for reservation.”
 of 5 bubbles mikecG5933GL, 6 Nov 2016 | Read review
“ Don't get a room poolside bar overlooking Riverwalk, too noisy ”
 of 5 bubbles vegarland, 6 Nov 2016 | Read review
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