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Hampton Inn San Antonio Downtown (River Walk)

1,052 reviews
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Traveller (59)
Room & Suite (30)
Dining (10)
Overview
  • Excellent40%
  • Very good29%
  • Average16%
  • Poor10%
  • Terrible5%
Travellers talk about
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Fitness centre
Multilingual Staff
2.5 Star Hotel
All hotel details
Offers from Hampton Inn San Antonio Downtown (River Walk)
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,052)Write a Review
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1,008 results
Traveller rating
383
291
171
108
55
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383
291
171
108
55
Show reviews that mention
All reviewsthe river walkgated parkingwithin walking distanceconvention centershort walkrivercenter mallthree blocksriverwalk areaclean roomswafflestwo blocksfree breakfastgreat stayper nightwould stay here againalamodowntown
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1 - 5 of 1,008 reviews
Reviewed 1 week ago

Very dirty hotel. If not by the downtown location, close to all attractions I would not recommend this property to anyone. This hotel needs a complete make over. The renovations happening on first floor will not change the dirty old outdated image about the hotel....More

Review collected in partnership with Hampton
Thank viorell2018
Response from Keily B, Manager at Hampton Inn San Antonio Downtown (River Walk)Responded 6 days ago

Greetings Viorell2018, Thank you for taking the time to provide your feedback. I apologize for your subpar stay at the hotel in regards to the cleanliness and condition. I have passed along your feedback to the team to ensure we are making adjustments to improve...More

Hotel's Favourite
Reviewed 3 July 2017 via mobile

I stayed here as part of a convention. This hotel is located very close to the convention center and an easy walk to the Alamo and river walk. The room was clean and had all of the Hampton Inn amenities. The staff is what really...More

1  Thank englishteacher702
Management response:Responded 25 July 2017

Hi englishteacher702 Thank you for the 5 star review and lovely comments! We appreciate your patronage and look forward to serving you again "real" soon. Warmest wishes, Chris Arango General Manager

Reviewed 1 week ago

The hotel was NOT on the downtown River Walk as the name implies. I believe this is very misleading. Also having to pay $18/night in parking in ridiculous! The staff were kind and the room was very clean. I wouldn't return, though, because I believe...More

Review collected in partnership with Hampton
Thank Jody C
Response from Keily B, Manager at Hampton Inn San Antonio Downtown (River Walk)Responded 1 week ago

Greetings Jody C, Thank you for taking the time to provide your feedback regarding your recent stay. Please accept my apology for the mis-communication regarding our location. I am glad to hear that the staff was kind and your room was clean; our team strives...More

Reviewed 2 weeks ago

I can't say enough good things about the Hampton Inn. I recently returned from my vacation in San Antonio and I was very pleased with this hotel. Its convenient location is only a few minutes walk from the Alamo and Riverwalk. The staff was very...More

Thank Sally M
Reviewed 2 weeks ago

This located perfectly for going to the convention center and everyplace else I had to go. The room was clean and the breakfast was pretty good but not the same every day. The fresh baked assorted cookies are a nice touch.

Review collected in partnership with Hampton
Thank jms286
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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Laundry Service
Self-Serve Laundry
Meeting Rooms
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$117 - US$280 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#54 Business Hotel in San Antonio
#64 Family Hotel in San Antonio
Room types
Non-Smoking Rooms
Details
Price range
US$117 - US$280 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#54 Business Hotel in San Antonio
#64 Family Hotel in San Antonio
Room types
Non-Smoking Rooms
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Traveller (59)
Room & Suite (30)
Dining (10)
Pool & Beach (6)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
alwayseve51
5 December 2016|
AnswerShow all 5 answers
Response from Doug M | Reviewed this property |
They add a surcharge for self parking, but it is reasonable.
0
Votes
Wanda P
7 November 2016|
AnswerShow all 6 answers
Response from tre_65 | Reviewed this property |
This hotel does not provide a shuttle to/from the airport. You have to arrange your own transportation.
0
Votes
Georgiana I
19 April 2016|
AnswerShow all 6 answers
Response from ALtraveler334 | Reviewed this property |
I agree with all other responders, it's best to contact the hotel directly.
0
Votes
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Room Tips
"Avoid unless you don't mind over paying for an out of the way hotel."
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"Go somewhere else"
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"Don't get a room at the end of the hallways--ESPECIALLY on the first floor, those are the entry/exits..."
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"Some beds were Full sized and not King or Queen so be specific about what you want."
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