We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Best Western Plus Sunset Suites-Riverwalk

Save
Share
Traveller (186)
Room & Suite (125)
Dining (41)
Overview
  • Excellent54%
  • Very good30%
  • Average8%
  • Poor4%
  • Terrible4%
Travellers talk about
“mission style”(30 reviews)
“overflow lot”(17 reviews)
“the river walk”(137 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Non-Smoking Hotel
Suites
Fitness centre
Multilingual Staff
2 Star accommodation
All hotel details
Additional information
Offers from Best Western Plus Sunset Suites-Riverwalk
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Offers from Best Western Plus Sunset Suites-Riverwalk
Special Offer: BOOK DIRECT & SAVE
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"scriptFlags":null}
Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$91.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all San Antonio hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "79ac806fe8b942a995f488be70845f96", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":239912,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32681482],"additionalContentIds":[],"pollCount":0,"checkin":{"day":26,"month":8,"year":2018},"checkout":{"day":27,"month":8,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":97,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"79ac806fe8b942a995f488be70845f96","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":114,"lowestMetaPrice":91,"additionalPartner":false,"highestMetaPriceDisplay":114,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":114,"lowestMetaPrice":91,"highestMetaPriceDisplay":114,"hotelName":"Best Western Plus Sunset Suites-Riverwalk","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6Ijc5YWM4MDZmZThiOTQyYTk5NWY0ODhiZTcwODQ1Zjk2IiwiQUlLIjoiOTYyYmQ5ZTQzM2U2NDdmYTkyZmE5NDg5OTI1YzAxZGUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "26/08/2018", "checkOut": "27/08/2018", "lowestPrice": "US$91", "hasDates": true, "hacComplete": false, "contentIdMappings": {"32681482":"Expedia"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (1,268)
Filter reviews
1,209 results
Traveller rating
637
359
106
56
51
Traveller type
Time of year
LanguageEnglish
More languages
637
359
106
56
51
Show reviews that mention
All reviewsmission styleoverflow lotthe river walkcommerce streetwithin walking distancebest westernsalamo domeconvention centercoffee tableparking feehot breakfastwaffleslight sleepergreat place to stayhistoric buildingsitting arearooms are spacious
FilterEnglish
Updating list...
1 - 5 of 1,209 reviews
Reviewed yesterday

This hotel will take advantage of their customers. Fluctuating rates. I paid $50+ more per night than friends that were staying at the same time for same room. Beds weren't comfy, small pillows, no ceiling lights. No pool, internet was slow. Key cards not working....More

Review collected in partnership with Best Western
Thank thepetnannybrooks
Hotel's Favourite
Reviewed 22 June 2018

I LOVE this hotel. I know being a Best Western you dont expect as much from being as you would say, Hilton or Marriott but they are right on par with them both. Love the free breakfast/waffles. Comparable breakfast to Hampton. VERY convenient to the...More

Thank JJMLS
Response from Tony V, General Manager at Best Western Plus Sunset Suites-RiverwalkResponded 6 July 2018

We love having you...a quick question on the booking tool you are using. There should be NO full-payment unless you are taking advantage of "Discounts" that require re-payment/no cancellations (those are fairly large discounts and very common among brands. Only other booking engines, per-say, I...More

Reviewed 1 week ago via mobile

As a travel agent, I would not recommend staying on any floor below the 4th. I phoned the front desk, went in person to the front desk and made another cal regarding unruly kids making horrific noise in their room. We began to let the...More

Thank SpecOps1722
Reviewed 2 weeks ago via mobile

My wife and I stayed here to go to the Drum Corps International competition at the Alamo dome. The hotel is furnished in mission style which we both like and was very comfortable also close to the river walk area. Highly recommend

Thank Bill A
Reviewed 4 weeks ago

You should probably avoid the Best Western Plus Sunset Suites-Riverwalk unless you don’t mind having your car towed, showering with cold water, drinking coffee in your room out of a dirty coffee pot, or having housekeeping clear your stuff out of the mini-fridge before you...More

1  Thank CPaM68
Response from Tony V, Owner at Best Western Plus Sunset Suites-RiverwalkResponded 2 weeks ago

Completely shocked. We pride ourselves on the service we provide, and obviously we completely missed the boat. THANK YOU SO MUCH for bringing the issues to our attention...whether it's new training or new staff in key positions, be assured that your next stay with us...More

View more reviews
About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$100 - US$219 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Romantic Hotel in San Antonio
#36 Business Hotel in San Antonio
#50 Family Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$100 - US$219 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Romantic Hotel in San Antonio
#36 Business Hotel in San Antonio
#50 Family Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (186)
Room & Suite (125)
Dining (41)
Pool & Beach (1)
Amenities (48)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
janice r
16 July 2018|
AnswerShow all 6 answers
Response from Tony V | Property representative |
There is a parking fee of $14.02; much lower than other properties in the area. Average daily parking fees downtown are $20+.
0
Votes
Steven S
28 March 2018|
AnswerShow all 4 answers
Response from justogabriel | Reviewed this property |
VERY small lot, if you arrive at the wrong time, you must park on the street and depending on how eventful is the time frame, up to a few blocks away....and guess what...you will still pay the $13 parking fee even if you... More
0
Votes
mbmindy29
5 December 2017|
AnswerShow all 3 answers
Response from Tony V | Property representative |
Dear Ms. Black; I'm sorry to hear about the confusion on the parking fee. Most large cities have limited downtown parking and therefore charge for parking...ours is much less than the downtown properties. I would love to... More
0
Votes
Room Tips
"Don't sleep.."
Read review
"They only have lamps not overhead lighting because it is a converted train depot."
Read review
"We were on 2nd floor and it was quiet and room was very large."
Read review
"Try to get on the bottom 2 floors. When elevator gets busy take the steps."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing