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Drury Inn & Suites San Antonio Northwest Medical Center

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Drury Inn & Suites San Antonio Northwest Medical Center
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266 Reviews from our TripAdvisor Community

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Showing 259: English reviews
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Kilgore, Texas
Reviewed 1 week ago via mobile

My experience was negative from the start no one manning the front desk took awhile to find someone. Asked about a crib and the woman actually rolled her eyes. We never got one! The room was a letdown there was a flood light shinning right into the room so it was very bright. The room was rather run down well...

Thank mel19802016
DruryHotelTeam, General Manager at Drury Inn & Suites San Antonio Northwest Medical Center, responded to this review

Thank you for taking the time to share your experience. I sincerely apologize for the service deficiencies that you encountered and grateful that you brought them to our attention. We are constantly striving for ways to improve both our product and service and your comments have been shared with our management team. We trust that on your next visit you...

San Antonio
Reviewed 3 weeks ago

The room was very comfortable. We were on a family vacation. The free hot breakfast each morning and free food and adult beverages during the evening kickback saved us tons of money. This allowed us to have more money to shop and experience more fun activities! Absolutely loved our stay. We'll definitely stay here again!

Review collected in partnership with this hotel
Thank lorettak482
Chattanooga, Tennessee
Reviewed 4 weeks ago

Our family stayed at Drury Inn & Suites San Antonio Northwest Medical Center on a recent vacation. We were in town to sightsee and went to the Alamo, Riverwalk, Sea World and the Missions NHP among other things. This hotel is north of downtown but is right off interstate 10 so it is very easy to get anywhere in the...

Thank GoVols79
Pasadena, Texas
Reviewed 20 March 2017

We stayed in this hotel for part of our spring break trip. It is a very nice place to stay. The rooms are clean and comfortable. The staff is accommodating. We love the extras, such as the 'kick back' food from 5:30-7 and the popcorn and sodas all afternoon. The breakfast is very tasty and filling. We have stayed here...

Thank LanceCook616
Reviewed 17 March 2017 via mobile

Very friendly staff. Upon arrival Vivian was very accommodating. Hotel offers free dinner each night and free breakfast. Hotel located right off expressway. Elevator was nice and quick. Overall a great stay

Thank kesia h
San Antonio
Reviewed 16 March 2017

Desk staff did not smile and were very curt. The carpet in the room and other places in the hotel seem to be old and in need of replacement. When I asked for more face towels from the floor maid, she was resistant to give any to me.

Review collected in partnership with this hotel
Thank randyw937
Amber S, General Manager at Drury Inn & Suites San Antonio Northwest Medical Center, responded to this review

Thank you for taking the time to share your valuable feedback. Please accept my deepest apology for the challenges you encountered during your stay. We take pride in providing our guests with excellent service, a quality product at a great value. I am disappointed to hear that this was not your experience. Thank you again for your feedback to allow...

San Antonio
Reviewed 22 February 2017

This was the first time I stayed at a Drury hotel and was extremely impressed! The bed was very comfortable. Breakfast dinner and cocktails were included and was very good. The hotel was very clean and the staff was very friendly!! I will be staying at Drury hotels again.

Review collected in partnership with this hotel
Thank kimbV4244BB
Mitchell, South Dakota
Reviewed 17 February 2017

Stayed during the week. Service is great; friendly, professional staff. Clean, large rooms. Free parking. Complimentary breakfast and dinner. Three free drinks at the bar. Popcorn! We had the pool and spa to ourselves. Convenient to nearby restaurants and grocery stores. A pleasant stay!

Thank bikercindy
Amarillo, Texas
Reviewed 16 February 2017

Most of the time I stay in the Hampton Inn in Boerne. This time I chose to be in San Antonio, closer to my appointments. I chose the Drury because it was close to where I needed to be. I will choose them from now on. Staff was over the top friendly. They have free food in the evenings, as...

Thank Kelskfjebrbdj
dallas, United States
Reviewed 14 February 2017

Our employees stayed here and this will be the last time. I am being told stories of soiled diapers in the hot tub, kids running wild throughout the facility, and upon making the initial reservation I noted " do not disturb the room as employees will sleep day hours" because " someone didn't note that " on the computer, the...

Thank Joe C

41 photos of this hotel

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Management photos: Courtesy of the property manager

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Room/Suite (9)
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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Breakfast Available
Official Description (provided by the hotel)
Drury Inn & Suites San Antonio Northwest Medical Center is two miles from the South Texas Regional Medical Center, USAA, University Park Tech Centers and University of Texas Health Science Center. Enjoy standard rooms and extended stay suites with a full kitchen, living room and bedroom. Free hot breakfast is served daily as well as free hot food and cold beverages at our evening 5:30 Kickback(R). ... more   less 

Additional Information about Drury Inn & Suites San Antonio Northwest Medical Center

Address: 9806 Interstate Hwy 10 West, San Antonio, TX 78230
Region: United States > Texas > San Antonio > Northwest Side
Price Range: RM510 - RM911 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Drury Inn & Suites San Antonio Northwest Medical Center 3*
Number of rooms: 210
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Booking.com, Hotels.com, Priceline, Expedia, Travelocity, TripOnline SA, Drury Hotels Company, LLC and Orbitz so you can book your Drury Inn & Suites San Antonio Northwest Medical Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Drury Inn & Suites San Antonio Northwest Medical Hotel San Antonio
Drury Inn And Suites San Antonio Northwest Medical Center
Drury San Antonio
Drury Inn Hotel San Antonio Northwest
Drury Inn San Antonio
Drury Inn And Suite Northwest San Antonio
Hotel Style:
#59 Family Hotel in San Antonio
#62 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Drury Inn & Suites San Antonio Northwest Medical Center staff and other travellers.
5 questions
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Questions? Get answers from Drury Inn & Suites San Antonio Northwest Medical Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Senior citizen rate”
bikercindy, 17 Feb 2017 | Read review
“not in this neighborhood”
V8658ENjoec, 14 Feb 2017 | Read review
“5th floor is where I stayed. Great view of the freeway.”
humblewifeandmom, 7 Aug 2016 | Read review
“We found a coupon somewhere for a free upgrade to a suite; wonderful!”
SandSPortage, 24 Feb 2016 | Read review
“Get a room near the rear of the hotel to reduce noise from freeway.”
taimgxe, 18 Feb 2016 | Read review
5 of 5