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Best Western Plus Hill Country Suites

371 reviews
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Traveller (60)
Room & Suite (211)
Pool & Beach (33)
Overview
  • Excellent52%
  • Very good24%
  • Average13%
  • Poor4%
  • Terrible7%
Travellers talk about
“best westerns”(6 reviews)
“waffles”(19 reviews)
“hill country”(12 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
Offers from Best Western Plus Hill Country Suites
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (371)Write a Review
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LanguageEnglish
182
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26
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All reviewsbest westernswaffleshill countrybiscuits and gravyhot tubvery nice staysofa bedbeds were comfortablefree breakfastenjoyed my stayeasy accesscoffee makerbusiness tripsea worldbwericawalmart
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21 - 25 of 357 reviews
Reviewed 7 August 2017

Could not access my room without having staff open the door with their master key. Also a lot of renovating happening and check in took a while because only one person was working the front desk and there were multiple people in line plus people...More

Review collected in partnership with Best Western
Thank laurenmM3119QN
Response from BWHCS, General Manager at Best Western Plus Hill Country SuitesResponded 8 August 2017

Thanks for taking the time to review our hotel. I’m sorry that a few issues detracted so much from your stay. We focus on providing the best possible experience and clearly let you down in some ways. We’re working every day to make the hotel...More

Reviewed 7 August 2017

Checked in around 6:00 pm, room was not ready. We were told they had a full house the previous day. It took 3 attempts at getting us a clean room. First 2 rooms we went to we found beds not made and trash on dresser/table....More

Review collected in partnership with Best Western
Thank G3542BYjam
Response from bwplushillcountry, Webmaster at Best Western Plus Hill Country SuitesResponded 9 August 2017

Dear Guest, Thanks for your comments. I’m sorry that several issues combined to make your stay less than desirable. This is especially troublesome since we satisfy so many others. We take real pride in offering the best possible guest experience, and I understand that we...More

Reviewed 6 August 2017

Extremely happy with our stay and will be returning! The rooms were great for the price, the location was in a less busy neighborhood. Which we loved! The staff was amazing! Mainly the front desk and the cleaning lady. Seriously.. they made the stay absolutely...More

Review collected in partnership with Best Western
Thank 353momof1
Response from bwplushillcountry, Webmaster at Best Western Plus Hill Country SuitesResponded 9 August 2017

Dear Guest, Thanks for your comments. I’m pleased that you would recommend this property and that you found our hotel to be a nice place to stay. I'm so pleased that your experience was nice enough here that you would recommend us to others. I...More

Reviewed 4 August 2017

We had no problems on our stay and recommend this hotel. The suite room was clean and spacious and the beds were comfortable. The hotel was very nice and clean. The breakfast was delicious and there was a variety of items.More

Review collected in partnership with Best Western
Thank Pedro G
Response from bwplushillcountry, Webmaster at Best Western Plus Hill Country SuitesResponded 9 August 2017

Dear Guest, Thanks for your comments. I’m pleased you had a good experience at our clean, spacious hotel. We’re here to do whatever we can to make your experience as nice as possible. We’ll be here for you in the future when you need us....More

Reviewed 4 August 2017 via mobile

We stayed at this hotel for 6 nights while our family member was in critical condition at a nearby hospital. When we first checked in, the room they gave us hadn't been cleaned. We said we would be happy to wait for them to fix...More

Thank nesey2
Response from BWHCS, General Manager at Best Western Plus Hill Country SuitesResponded 8 August 2017

Firstly I would like to thank you for taking the time to review your recent stay at the Best Western Plus Hill Country Suites. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the...More

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13456772
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Outdoor pool
Details
Price range
US$83 - US$390 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Best Value Hotel in San Antonio
#38 Business Hotel in San Antonio
#60 Romantic Hotel in San Antonio
#71 Family Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$83 - US$390 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Best Value Hotel in San Antonio
#38 Business Hotel in San Antonio
#60 Romantic Hotel in San Antonio
#71 Family Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (60)
Room & Suite (211)
Pool & Beach (33)
Dining (8)
Amenities (18)
Questions & Answers
Ask a question
K. T
31 December 2017|
AnswerShow all 3 answers
Response from Nomadic_Noodles | Reviewed this property |
I paid with a debit card and didn’t see any funds being held for a deposit.
1
Vote
Sherri O
18 January 2015|
Answer
Response from BWHCS | Property representative |
Yes, we have many travelers who use the jacuzzi rooms. Each room will have an additional full bathroom with tub shower. This month we will be offering a Valentine's special also! Just call us and we can send you additional... More
0
Votes
Room Tips
"Our room was 211 and the view was the parking lot and trees and very quiet."
Read review
"Pick top floor - might be quieter, maybe."
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"Don't sleep in Rm 315 until they replace the mattress"
Read review
"Don't stay here!"
Read review
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