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Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area

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Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area
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234 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area
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Showing 226: English reviews
Dallas, Texas
Reviewed 6 July 2016

Staff went above and beyond, room clean and renovated and great layout (2queen) just be sure to NOT get a room on pool side during warm months...very loud and pool is open til 10 pm and then other people thought it was okay to visit pool after 11 pm (pool is only 5-7 feet from 1st floor hotel room bedroom...

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Helpful?
1Thank Melissa P
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area, responded to this review

Dear Melissa P, Thank you for writing a review about your recent stay with us. We work hard to make your stay comfortable and pleasant so we are pleased to note that you were satisfied with the level of service and clean and beautiful rooms. It is regrettable that your stay was negatively affected by the noise level at the...

San Antonio, Texas
Reviewed 3 July 2016 via mobile

Hotel is nice and clean when you walk in. Smells like coffee. Greeted by Larry with a smile. He was attentive and charming. Very helpful with the surrounding area. Upper Management seemed to not really smile or seem happy. Idk why. Our room was Well put together and cozy. All together trip was easy and fun. Wish they had a...

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Helpful?
Thank brigmarie2016
Management response:

Thank you for your valued feedback. We at Holiday Inn Express value all guests. We hope in the near future, you would come and visit us again. Sincerely, Letticia H General Manager

Montreal, Canada
Reviewed 29 June 2016

I was taking a few days to visit San Antonio before a conference. I was very satisfied with my stay at this Hotel. Rooms are very spacious, extremely clean and modern. Fridge and microwave are available in the kitchen. Free wi-fi is available in the rooms and fast. Albeit on the small side and in a bit of a noisy...

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Helpful?
Thank bdesh
Management response:

Thank you for your valued feedback. We at Holiday Inn Express value all guests. We hope in the near future, you would come and visit us again. Sincerely, Letticia H General Manager

Reviewed 19 June 2016 via mobile

Hotel is near downtown San Antonio; many attraction sites near by. Front desk staff, Larry is very friendly and helpful. Room is big , roomy, and cold; and wheelchair is accessible into bathroom. Breakfast is fantastic, egg scramble has low sodium. Overall, I have great experience with the service.

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Helpful?
Thank 041276
Arlene U, General Manager at Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area, responded to this review

Thank you for being a loyal guest and consistently choosing the Holiday Inn Express & Suites San Antonio Airport Hotel while visiting our city. Your confidence in us to provide the level of service you've come to expect, motivates us to go above and beyond on each of your visits. Thank you for sharing your experiences and hopefully we'll see...

Reviewed 21 May 2016 via mobile

In some aspects this hotel is a good deal: the rooms are really spatious with separate living room and bedroom. Each one has its own large flat screen TV. There is also a microwave and a fridge. Breakfast has plenty of options and complimentary coffe is available throughout the day. It is located within walking distance from the river walk,...

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Helpful?
Thank Roque S
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area, responded to this review

Dear Roque S, We appreciate you taking the time to comment about your recent stay at our hotel. We are pleased to read that you regarded our rooms to be spacious and loved the amenities that come with it, found our location conveniently walking distance from the riverwalk and enjoyed our breakfast. However, we are sincerely sorry for the issues...

Byhalia, Mississippi
Reviewed 27 April 2016

Our room was very large with a seating area and a sleeping area separated by the bath, sink, and microwave and fridge area. There was lots of room to spread out. The hotel is very convenient to the tourist areas and was very clean. The pool was pleasantly cool and the whirlpool was hot. The hotel staff was polite and...

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Helpful?
Thank Evelyn C
Arlene U, General Manager at Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area, responded to this review

Thank you for choosing our hotel (the Holiday Inn & Suites Alamo} thank you for taking the time to share your experience. It makes us smile when we hear our Guests had a good stay and provide feed back. Thank you again and we look forward to seeing you in the near future.

Danvers MA
Reviewed 26 April 2016

We thought this hotel would be closer to downtown than it was, but we had a car so we drove. The desk staff were very helpful. The breakfast was more than adequate. If you wanted anything other than Pizza Hut, you had to drive. We also were on the 4th floor. We were really surprised to have two rooms with...

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Helpful?
Thank Meredith H
Arlene U, General Manager at Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area, responded to this review

We appreciate you choosing our hotel (the Holiday Inn Express Alamo) on your recent visit to our city. Customer Service is our #1 priority and when we receive feed back such as yours, it makes our DAY! Thank you for taking the time to share your experience!

Winter Garden, Florida
Reviewed 25 April 2016 via mobile

Our one night stay was wonderful. Checkin & out process was very friendly & efficient. The suite was amazing. The living area with the raised coffee table was perfect for my daughter to do homework & have dinner. It was awesome to have 2 tvs & to have the extra space to stretch out. Room was decorated very nice &...

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Helpful?
Thank MJFink
Arlene U, Manager at Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area, responded to this review

We appreciate you choosing our hotel (the Holiday Inn Express Alamo) on your recent visit to our city. Customer Service is our #1 priority and when we receive feed back such as yours, it makes our DAY! Thank you for taking the time to share your experience!

A TripAdvisor Member
Level Contributor
6 reviews
Reviewed 17 March 2016 via mobile

Good, hot breakfast. Pool was not enormous, but was a nice size for today's pools. Very clean. Helpful and friendly staff, although not very knowledgeable about using the downtown trolley car system...or maybe they just weren't good at explaining it. There's a trolley stop only about a block and a half from the hotel, so once we figured that out,...

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Helpful?
Thank A TripAdvisor Member
Arlene U, Manager at Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area, responded to this review

We appreciate you choosing our hotel (the Holiday Inn Express Alamo) on your recent visit to our city. Customer Service is our #1 priority and when we receive feed back such as yours, it makes our DAY! Thank you for taking the time to share your experience!

southeast TX
Reviewed 13 February 2016

We were upgraded to a suite on the newly renovated 4th floor. It was lovely and spacious, with nice bed linens and furnishings. The public areas were attractive and clean. Everyone we spoke with was helpful and friendly.

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Thank melstan3
Arlene U, General Manager at Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area, responded to this review

Thank you for choosing our hotel (the Holiday Inn & Suites Alamo} thank you for taking the time to share your experience. It makes us smile when we hear our Guests had a good stay and provide feed back. Thank you again and we look forward to seeing you in the near future.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Holiday Inn Express San Antonio Downtown Market Area welcomes you. Located in the heart of downtown San Antonio, our all suite hotel has recently been renovated and is just a few miles from The Alamo, the downtown market district and the scenic River Walk, offering convenient access to the San Antonio International Airport. Our hotel is perfect for your next San Antonio vacation. This San Antonio hotel in the downtown market district provides easy access to area attractions including Sea World of Texas, the San Antonio Zoo, Six Flags Fiesta Texas and Splashtown Water Park. Many popular shopping destinations are also nearby, such as the Rivercenter Mall, El Mercado Market Square and the North Star Mall. Other area attractions not far from our hotel in San Antonio include the Alamodome, the San Antonio Convention Center and the AT&T Center, home of the San Antonio Spurs.Business travelers will enjoy a stay at our newly renovated hotel in downtown San Antonio due to its close proximity to companies such as Tesoro, Xerox, Washington Mutual, IBC, Toyota and SBC. Our San Antonio hotel is just 15 miles from the San Antonio International Airport.During your stay at our San Antonio hotel, enjoy the 24-hour fitness center, heated, outdoor pool, relaxing whirlpool and complimentary hot breakfast bar. Check out the discount rates on our quality San Antonio hotel rooms by the River Walk and start planning your visit today. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area

Address: 102 El Paso St, San Antonio, TX 78204-3101
Region: United States > Texas > San Antonio
Price Range: RM420 - RM875 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites San Antonio-Downtown Market Area
Holiday Inn San Antonio
Holiday Inn Express San Antonio
San Antonio Holiday Inn
Hotel Style:
#73 Romantic Hotel in San Antonio
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay at the front of the hotel, there is a club behind the hotel with loud music.”
 of 5 bubbles V2989IMwendyc, 28 Sep 2016 | Read review
“get the suite...”
 of 5 bubbles ICULOOKIN4_info, 26 Sep 2016 | Read review
“Ask for a room that does not overlook the pool. I found it noisy.”
 of 5 bubbles moink813, 21 Jul 2016 | Read review
“No where near pool if it's warm outside!”
 of 5 bubbles 610MelissaP610, 5 Jul 2016 | Read review
“Fourth floor had a view of downtown skyline, all rooms were quiet.”
 of 5 bubbles 832meredithh, 25 Apr 2016 | Read review
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