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MainStay Suites by Ft. Sam Houston

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56 Reviews from our TripAdvisor Community

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Showing 55: English reviews
Reviewed 18 October 2016

I stopped for the night, the room had been smoked in some time ago, but the smell was mostly gone. I simply was looking for a clean room and a quick sleep, this is what I received. It would not be first choice the next time.

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Helpful?
Thank DC1064
Lake City, Florida
Reviewed 14 August 2016

Room was clean and people very friendly that work there....BUT the pool area was FILTHY...I went to the desk at least twice a day during our 5 day stay and asked about them cleaning around the pool area....NEVER did it.......pool itself was ok....NOT around it....lots of trash!!! Breakfast was ok except one morning was last weeks leftovers.... Kitchen area was...

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Thank Candice H
Reviewed 12 July 2016 via mobile

Me and my family stayed here for 4 days. The pictures online is a straight lie. Hair was everywhere in our room that surely wasn't ours. There was a weird smell in the halls. Drunk men occupied the halls at night. Sitting on the floor talking loud. Wet towels were out in the halls for 2 days. The fitness room...

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Thank Barby L
Reviewed 9 July 2016 via mobile

I stayed here judging by the pictures online and boy was I wrong. The hotel has an odor I can't describe besides saying it stinks, room and hall. There was hair in almost every towel in the room. Didn't feel halfway comfortable until I sprayed the beds and toilet with lysol. Both tubs in the room weren't clean. My wife...

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Thank Hakim D
Reviewed 27 June 2016

This is without a doubt the worst hotel stay I have ever been subjected to. I don't even know where to began. The bathroom was a filthy mess, there was shaved hair all over the sink and floor, the tub had hair as well. There was food left in the sink, the refrigerator was nasty and when I went to...

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Thank Olympia M
Reviewed 1 May 2016 via mobile

We were going to stay at another place called value place but we happened upon this right next door It's clean they're nice and big so that we can spread out with our paperwork. We're here to work insurance claims for insurance companies from the recent hail and tornados. There's a pool and breakfast For the value you can't beat...

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Thank Paula W
Texas Gulf Coast, Texas
Reviewed 20 March 2016

Overall not a bad hotel. We made a last minute decision to spend the weekend, of spring break of course, in San Antonio. Naturally all the hotels were full and this one was practically the only one left with any rooms. The layout of our room is way different than I'm used to with two queen beds separated into two...

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Thank David B
Flower Mound, Texas
Reviewed 17 May 2015

The hotel is very clean right off 410 and near 35 on NE part of San Antonio. Had a double queen suite, which was ridiculous. Instead of having two queens in one part of the suite they put a queen bed in the bedroom area and the other in the sitting room area, so no desk or couch to relax!...

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Thank Jon U
Dallas, Texas
Reviewed 26 April 2015

I stay in hotels 28 days out of the month most months and I have to say this hotel was the very best over all and the staff just topped the cake. You can tell they are about to remodels new furniture new rugs etc. This may not be the newest rooms but this hotel knows what customer service is...

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Thank D J
Shelby, Montana
Reviewed 27 March 2015

I do not know why Moore people have not found this as a place to stay. I had room 207, a single queen suite and I could not have asked for more...a very pleasant stay and I will be staying there in the near future.

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2Thank Jim E

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Breakfast Available
  • Meeting Rooms
  • Free Parking
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about MainStay Suites by Ft. Sam Houston

Address: 6900 N Interstate 35, San Antonio, TX 78218-4461
Region: United States > Texas > San Antonio > Northeast San Antonio
Price Range: RM316 - RM560 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites by Ft. Sam Houston 2.5*
Number of rooms: 66
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Questions & Answers

Questions? Get answers from MainStay Suites by Ft. Sam Houston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would stay again.”
 of 5 bubbles 975candiceh, 13 Aug 2016 | Read review
“make sure you have a room you really want to stay in”
 of 5 bubbles JonU42, 16 May 2015 | Read review
“dont remember”
 of 5 bubbles itismedj1, 26 Apr 2015 | Read review
“Second floor rear for a quiet stay.”
 of 5 bubbles 949JimE, 26 Mar 2015 | Read review
“This is in agreat location between the airport and the AT&T Center.”
 of 5 bubbles IanS281, 24 Jul 2014 | Read review
5 of 5
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