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MainStay Suites by Ft. Sam Houston

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56 Reviews from our TripAdvisor Community

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There are newer reviews for MainStay Suites by Ft. Sam Houston
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Showing 55: English reviews
Richmond, Texas
Reviewed 11 March 2014

After reading the other reviews, I decided to try the hotel even thought it had only a 21/2 star rating. It was very disappointing. We went to our room and a maintenance man was in there trying to hang a big star on the bathroom wall. After an exhausting amount of time, he left without completing the task and took...

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2Thank Uluh
East Texas
Reviewed 5 September 2013

We had not stayed at a Mainstays before and from checking in to leaving the next day, we wished we had made time to stay here longer. Rooms are so spacious and can watch tv in the sitting area if someone falls asleep in the bedrooms. So efficient, clean & will definitely stay there again & very moderately priced in...

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1Thank L H
Plano, Texas
Reviewed 16 August 2013

My family and I came to San Antonio and stayed at the MainStay Suites. We had never stayed at a Mainstay but I am glad we did. The front desk staff is super friendly and always eager to help. The room was spacious and comfortable, we really liked that there were 2 TVs in the room. We enjoyed the free...

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1Thank Stephanie G
Seattle, Washington
Reviewed 14 August 2013

We took a chance on this hotel because it was about $15 cheaper than the one we would normally have chosen. Bad mistake! It is very outdated, has an old smell, and is simply depressing. The front desk person was okay - no problems there. The breakfast was absolutely horrible. Orange juice was spoiled, coffee was out, no attendant on...

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1Thank J S H
Waco, Texas, United States
Reviewed 29 July 2013

Our fist time to stay at this hotel. The front desk was very nice and speedy. But the smell in the hotel was awful. Getting off the elevator on our floor was almost nauseating, and EVERY time we walked into our room we had to spray Febreeze. It smelled like someone had cooked on the stove and melted something and...

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1Thank Jean C
Reviewed 21 April 2013

I found the reviews on certain US Mainstay Suites Hotels intriguing and surprising . I travel a great deal. I had never stayed with this chain. I discovered them on line. It was the lowest price, very near the Winnipeg Richardson's Airport. The price was lower than two very questionable airport hotels. With trepidation I booked. What a revelation. The...

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Thank William T
Houston
Reviewed 27 March 2013

I booked a last minute trip to San Antonio with my boyfriend. I usually stay in well know hotels ... Hilton,Embassy,etc. but since it was spring break and last minute all hotels pricing was doubled. I used my bank rewards program and tried out Mainstay after review the guest room. I was thinking lesser quality for a good price of...

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3Thank Tiffany A
Reviewed 17 March 2013 via mobile

Just checked out today after a 3 day stay. It was spring break so hotel was full and a few noisy neighbors. Was close to downtown and Fort Sam Houston. My husband works for the State of Texas so we got a great rate (79.00 a nite). Was nice having a living room and kichen area. We made our own...

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Thank rainew
Charlotte Y, General Manager at MainStay Suites by Ft. Sam Houston, responded to this review

On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your kind words. All comments are shared with the entire staff and its encouraging to share comments such as yours. Thank you so much for taking the time to share your comments, we hope to see you in the future.

Reviewed 17 March 2013

We stayed five nights here and I didn't get one night of good sleep. The beds were hard and unstable. The road and train noise was unbearable at night and doors slamming all hours of the night. Asked to be moved but was told I had to check back later, when I did I was told I was too late...

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Thank Linda D
GOSHEN
Reviewed 13 March 2013

I do not understand some of the poor reviews. The staff was excellent. I arrived early and there were no room available and the front desk people kept offering me things and a place to wait. The maid forgot to leave hand soap but came immediately when I requested it. She then asked about four separate time if there was...

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Thank Indianasb

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Breakfast Available
  • Meeting Rooms
  • Free Parking
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about MainStay Suites by Ft. Sam Houston

Address: 6900 N Interstate 35, San Antonio, TX 78218-4461
Region: United States > Texas > San Antonio > Northeast San Antonio
Price Range: RM320 - RM561 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites by Ft. Sam Houston 2.5*
Number of rooms: 66
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Questions & Answers

Questions? Get answers from MainStay Suites by Ft. Sam Houston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would stay again.”
 of 5 bubbles 975candiceh, 13 Aug 2016 | Read review
“make sure you have a room you really want to stay in”
 of 5 bubbles JonU42, 16 May 2015 | Read review
“dont remember”
 of 5 bubbles itismedj1, 26 Apr 2015 | Read review
“Second floor rear for a quiet stay.”
 of 5 bubbles 949JimE, 26 Mar 2015 | Read review
“This is in agreat location between the airport and the AT&T Center.”
 of 5 bubbles IanS281, 24 Jul 2014 | Read review
5 of 5
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