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Hotel Valencia Riverwalk

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2,679 Reviews from our TripAdvisor Community

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Showing 2,643: English reviews
Laredo, Texas
Reviewed 6 days ago NEW

The property is perfectly situated on the Riverwalk and just a short walk to the Alamo. The hotel staff provides the most amazing service. We reserved several rooms and Samantha at the front desk was so helpful with all of our arrangements and accommodations . Our rooms were ready for us at check-in and Marcos was very helpful in welcoming...

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Helpful?
Thank Rebekah H
Omar C, Manager at Hotel Valencia Riverwalk, responded to this review

Dear Rebekah H, Thank you very much for your review. I am glad everything was to your satisfaction. I really appreciate you recognizing Samantha, Rosa and Marcos. I will ensure they know They were mentioned on Trip Advisor. We hope to see you again soon. Sincerely, Omar Colin Director of Rooms Division

Yauco, Puerto Rico
HOTEL’S FAVOURITE REVIEW
Reviewed 13 September 2016

Located near everything important this hotel and their staff will leave you breathless. The amenities are plenty. You may walk around the city or Riverwalk. Take a boat and travel and learn some history about this place like the alamo. The hotel is luxurious and you will feel like a Hollywood star

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1Thank johnnytuba
About Hotel's Favourite Review
Omar C, Manager at Hotel Valencia Riverwalk, responded to this review

Dear Johnnytuba, Thank you very much for your review. I am glad everything was to your satisfaction. We hope to see you again soon. Sincerely, Omar Colin Director of Rooms Division

Reviewed 6 days ago NEWvia mobile

I'm not sure how to review this right now and I hate to already be so nit picky...but...let's start with the good. The valet, Mike, he was very helpful. Check in is easy. Got some sangria, which is nice after a long trip to relax. Room is a good size, clean and neat. Also got a complimentary red wine. Down...

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Helpful?
Thank Denise C
Omar C, Manager at Hotel Valencia Riverwalk, responded to this review

Dear Denise C, Thank you very much for your feedback. I am really sorry about the inconvenience we cause due to the renovation and about the staff that was not helpful. I appreciate you mentioning the areas that were to your satisfaction. I would like to discuss further the details of your stay. Please contact me at ocolin@valenciagroup.com at your...

Reviewed 6 days ago NEWvia mobile

I honestly has the best experience !!!! The best hotel!!!! Staff was amazing with one small problem but was fix!!!!:) by far the best !!!! Yessenia at the bar in hotel was incredible making sure we were satisfied!!!

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Helpful?
Thank jdiana27
Omar C, Manager at Hotel Valencia Riverwalk, responded to this review

Dear Jdiana27, Thank you very much for your review. I am glad you enjoyed your stay. I am sorry for the problem that happened during your stay. I would like to know what happened. Please contact me at your earliest convenience at ocolin@valenciagroup.com I really appreciate you recognizing Yessenia. I will ensure she knows she was mentioned on Trip Advisor....

Cuero, Texas
Reviewed 6 days ago NEW

I stayed at the hotel for a weekend getaway with friends. Although the hotel is under renovation it is still very nice. Citrus was great and Johnny with valet was very helpful throughout our stay. He was great with recommendations and directions. I will be staying again and recommending to friends!

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Helpful?
Thank shauntamathis
Omar C, Manager at Hotel Valencia Riverwalk, responded to this review

Dear Shauntamathis, Thank you very much for your review. I am glad everything was to your satisfaction. I really appreciate you recognizing Johnny. I will ensure he knows he was mentioned on Trip Advisor. We hope to see you again soon. Sincerely, Omar Colin Director of Rooms Division

Reviewed 1 week ago NEWvia mobile

This hotel is a little confusing getting to the front desk but u can follow the signs or be directed by valet. By the way valet is $34 a night there is not any self parking for this establishment or u may choose a parking garage since it is located downtown. I really didn't get the full experience because the...

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Helpful?
Thank Adrienne T
Omar C, Manager at Hotel Valencia Riverwalk, responded to this review

Dear Adrienne T, Thank you very much for your feedback. I apologize not being able to impress you. We acknowledge the need of the hotel to be revamped and that is why we are having this renovation. This renovation includes the guest rooms. We all are very exited about this!. I hope you give us the opportunity to impress you....

Dallas, Texas
Reviewed 1 week ago NEW

We selected this hotel after finding their "stay two nights, third one free" special on the internet and booked three nights for Thanksgiving week. Despite the fact that there is no lobby while renovations are in process, the rest of the hotel was great! Our room on the 5th floor was large, quiet and included a small balcony overlooking the...

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Helpful?
Thank BCT108
Omar C, Manager at Hotel Valencia Riverwalk, responded to this review

Dear BCT108, Thank you very much for your review. I apologize for the inconveniences caused by the renovation. I am glad everything else was to your satisfaction. We hope to see you again soon. Sincerely, Omar Colin Director of Rooms Division

San Antonio, Texas
Reviewed 1 week ago NEW

The hotel was going through some renovations so that was unexpected. The walk to the river was nice and convenient. Shops close by within walking distance. Thanks to Daniel H. for making our stay as comfortable as possible even with the renovation happening. The staff of hotel Valencia was very friendly and accommodating! Thank you guys!

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Helpful?
Thank justinchacon43
Omar C, Manager at Hotel Valencia Riverwalk, responded to this review

Dear Justinchacon43, Thank you very much for your review. I apologize for the inconveniences caused by the renovation. I am glad everything else was to your satisfaction. We hope to see you again soon. Sincerely, Omar Colin Director of Rooms Division

Corpus Christi, Texas
Reviewed 1 week ago via mobile

I was looking for a weekend getaway with my boyfriend and I must say we had a great time ! First time staying at this hotel Ms. Sarena gave us a nice room with a beautiful view also made reservations for us at Biga on the banks and didn't disappoint,had a nice view of the river walk very romantic! Will...

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Helpful?
Thank LilyRGonzalez
Omar C, Manager at Hotel Valencia Riverwalk, responded to this review

Dear LilyRGonzalez, Thank you very much for your review. I am glad everything was to your satisfaction. I really appreciate you recognizing Sarena. I will ensure she knows she was mentioned on Trip Advisor. We hope to see you again soon. Sincerely, Omar Colin Director of Rooms Division

Reviewed 1 week ago via mobile

I'd like to start off by saying that my wife and I had a fabulous stay at this hotel. We have been guest in several hotels in downtown San Antonio and we have never been so amazed with the courteousness and professionalism out of the hotels staff. More specifically, my wife and I would like to thank the manage Mr....

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Helpful?
Thank celestino o
Omar C, Manager at Hotel Valencia Riverwalk, responded to this review

Dear Celestino O, Thank you very much for your review. I am glad everything was to your satisfaction. I really appreciate you recognizing Rudy. I will ensure he knows he was mentioned on Trip Advisor. We hope to see you again soon. Sincerely, Omar Colin Director of Rooms Division

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located on the historic San Antonio River Walk, Hotel Valencia Riverwalk is a boutique hotel in San Antonio located in the heart of downtown. Hotel Valencia is ideal for a romantic or weekend getaway, a business trip or a group or convention. Our hotel is within walking distance of the Alamo and other downtown attractions and only a short drive to Sea World, Six Flags Fiesta Texas and various golf courses. Enjoy signature cocktails in Vbar and dine in the acclaimed Citrus Restaurant. Amenities include signature beds with Egyptian cotton linens, complimentary high speed internet and newspaper. ... more   less 

Additional Information about Hotel Valencia Riverwalk

Address: 150 East Houston Street, San Antonio, TX 78205-2223
Region: United States > Texas > San Antonio
Price Range: RM739 - RM1,335 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Valencia Riverwalk 4*
Number of rooms: 213
Reservation Options:
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Also Known As:
Valencia Riverwalk Hotel
Valencia Riverwalk San Antonio
Hotel Valencia San Antonio
Hotel Style:
#4 Spa Hotel in San Antonio
#5 Luxury Hotel in San Antonio
#5 Romantic Hotel in San Antonio
#5 Business Hotel in San Antonio
#6 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Valencia Riverwalk staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room on the 5th floor and overlooking the courtyard was perfect! It was very quiet with a small patio.”
 of 5 bubbles BCT108, 1 Dec 2016 | Read review
“Corner rooms are larger but my view wasn't the greatest.”
 of 5 bubbles bedoroni, 13 Nov 2016 | Read review
“Away from the courtyard”
 of 5 bubbles momsully11, 9 Nov 2016 | Read review
“Its noisy on the Riverwalk side but you get the views.”
 of 5 bubbles P6910ABgregm, 5 Nov 2016 | Read review
“Choose a room off the courtyard - lovely with water feature noise. If you like that kind of thing.”
 of 5 bubbles Sunshyne_Day, 5 Nov 2016 | Read review
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