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Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area

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Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area
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244 Reviews from our TripAdvisor Community

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Showing 231: English reviews
Start your review of Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area
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Reviewed 1 week ago

Travelled in Aoril 2017 and stayed at this hotel for 1 night so we could be close to downtown attractions. Here's my opinion about this hotel- The Good - 1. So very close to downtown riverwalk about 1.1 miles away. 2. Free parking at the hotel (the other holiday Inn express by riverwalk charge parking about $13 or so per...

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Helpful?
Thank Roopa R
indiana
Reviewed 1 week ago

After reading several reviews that talked about spacious rooms, I was very disappointed in our room. It was clean, had good lighting, and lots of electrical outlets. However, it was the smallest room I've ever stayed in at a HIE. We arrived around 1:00 on Friday, April 7. No rooms were ready yet, but the desk clerk said she would...

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Thank mlm26
Pearland, Texas
Reviewed 2 weeks ago

We had two rooms on the fourth floor across from one another. Rooms are clean and comfortable. The hotel is located off of Commerce and is only a 20 minute walk to the Alamo and Riverwalk. The hotel also offers a shuttle service into town which runs every 30 minutes.

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Thank Kwidofir
Front D, Front Desk Agent at Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area, responded to this review

Thank you for reviewing our hotel. Your feedback is deeply appreciated. The staff here is happy to hear you enjoyed your stay with us. Please give us a call for your next trip to San Antonio.

Reviewed 2 weeks ago via mobile

Only hotel that i stay at san antonio. Very near to rivercenter. Also this location skips past the evening traffic... We have been staying at this place for last 3 times now. Friendly staff, clean rooms

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Helpful?
Thank SATYENDRAN M
Front D, Front Desk Agent at Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area, responded to this review

Thank you for your kind review of our hotel. It brings joy to our staff that you have chose our location repeatedly. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.

Texas
Reviewed 20 March 2017

The hotel is a little bit away from the riverwalk and convention center but they offer a shuttle free of charge every 30 mins. The staff was very friendly and the room was clean. The walls were a little thin and the breakfast was pretty average. Nothing to complain about. If you have to uber back to the hotel from...

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Helpful?
Thank TexasGLS
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area, responded to this review

Dear TexasGLS, We appreciate you for sharing your review about your recent stay. We are very sorry that you did not experience an exemplary hotel stay because of the level of service your have received. I apologize for any inconvenience you might have experienced. Please be assured, that we have noted and forwarded your comments about the thin walls in...

Wimberley
Reviewed 20 February 2017 via mobile

Walking distance from downtown, easy access from highway good parking behind. Hotel is right on Commerce Str on east side of IN 35. Nice staff, very spacious room, King bedroom with separate office room. Modern touches, clean room and bedroom. Memory foam mattress was way too soft for me, but other people may like the soft part. Breakfast was good,...

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Helpful?
Thank Bozenaclay
Front D, General Manager at Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area, responded to this review

Thank for your kind review of our hotel. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope to serve you on your next trip to San Antonio! Mahesh F General Manager

St Ives, United Kingdom
Reviewed 18 February 2017

Spent 2 nights here, hotel is just a short walk from the centre, we choose to walk but the hotel does offer a courtesy bus that runs up to River Walk every 30 minutes and will collect also when you are ready to come back. Hotel was clean, tidy and staffed with friendly knowledgable people. Breakfast was good the normal...

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Helpful?
Thank OliveBranchStIves
Front D, General Manager at Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Mahesh F General Manager

Boise, Idaho
Reviewed 2 February 2017

If you're looking for a less expevisve hotel than the ones on the River Walk, then this Holiday Inn Express is a good option. It's not far away and has a free River Walk shuttle every half hour from early morning to 10:30 at night. Be sure to ask the shuttle driver for suggestions about dining options and attractions. We...

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Helpful?
Thank Garry517
Front D, General Manager at Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Mahesh F General Manager

Reviewed 23 January 2017 via mobile

Just 5 blocks from the River Walk. Unfortunately, it is near the conversation center, so when they have big events (like the Monster Truck Show last night), many of the streets are closed, so you have to take circuitous routes to get in and out. Hotel looks really modern on the outside, but rooms are kind of on the 1980's....

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Helpful?
Thank Donna S
Front D, front desk agent at Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area, responded to this review

Thank you so much for your review of our hotel. The staff here is pleased to hear you enjoyed your stay with us. Please stay with us on your next trip to San Antonio. Sincerely, Desiree P

Needville
Reviewed 18 January 2017 via mobile

I'll start from the beginning. Upon entering the hotel we were warmly greeted by the lady at the front desk. I really wish I could remember her name because she was wonderful and deserves the recognition. She quickly got us checked in and up to our room we went. We were in 219. I didn't remember booking a suite but...

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Helpful?
Thank cgordon78
Front D, Front Desk Agent at Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area, responded to this review

Thank you so much for your review of our hotel. We appreciate your loyalty as an Gold Elite IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so your comment's are deeply appreciated. We can't wait to serve you again! Sincerely, Desiree P...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area. We are also the closest Holiday Inn Express hotel to The Riverwalk, Convention Center, Rivercenter Mall, Alamo Dome. This San Antonio downtown hotel is 100% smoke free!! All of the guestrooms in our hotel include microwaves & refrigerators, complimentary in room coffee, complimentary high speed Internet access, & of course, our Simply Smart Bedding Collection as well as our Stay Smart shower head. Upgrade to one of our suites for additional space & comfort. All of the hotels suites include wet bars, sofa sleepers in the living room & separate televisions in the bedroom & living room. With features like free hot breakfast, free Internet access, free shuttle service to Convention Center, River Center Mall and Market Square, free parking, why stay anywhere else? Our friendly staff & special services make us the Smart choice when staying in San Antonio. Stay Smart at the Holiday Inn Express Hotel & Suites Rivercenter Area & leave everything to us. Again, welcome to San Antonio!! We look forward to having you!! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area

Address: 1309 E Commerce St, San Antonio, TX 78205-3319
Region: United States > Texas > San Antonio
Price Range: RM546 - RM959 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area 2.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites San Antonio Rivercenter Area
Holiday Inn Express Rivercenter
Holiday Inn San Antonio
San Antonio Holiday Inn
Hotel Style:
#48 Business Hotel in San Antonio
#57 Romantic Hotel in San Antonio
#86 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area staff and other travellers.
5 questions
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Questions? Get answers from Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the 4th floor to avoid sounds coming from floor above”
  • View from 4th floor room
  • table/chair in living space in the room
  • TV in bedroom
  • living space in room
  • 2 queen bd rom,
  • small kitchen area with sink,coffee maker, fridge and microwave
  • TV in living area
  • view from 4th floor
, 19 Apr 2017 | Read review
“Ask for a larger room at check in”
mlm26, 16 Apr 2017 | Read review
“Upper floors away from Commerce Street are quieter.”
Kwidofir, 11 Apr 2017 | Read review
“The "suites" with queen beds don't have enough room between the bed and the door to actually close it off from the living room.”
TexasGLS, 19 Mar 2017 | Read review
“Make sure you know you license plate. They make sure all cars are accounted for in their parking lot. No parking fee.”
4Smiles, 1 Aug 2016 | Read review
5 of 5