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BEST WESTERN Ingram Park Inn

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BEST WESTERN Ingram Park Inn
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391 Reviews from our TripAdvisor Community

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Showing 366: English reviews
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Kelowna, Canada
Reviewed 1 week ago

We arrived at this hotel at 3.15 and we had reserved two rooms, neither of which was ready. I visited the restroom in the lobby area and it obviously had not been cleaned either as there was a wet facecloth sitting on the vanity and paper towel on the floor. We sat and waited. Daniel in reception was most apologetic...

Thank Stancer
Reviewed 1 November 2016

We were pleasantly surprised with the exceptional service and quality of this property! It was our first stay at a Best Western, and will not be our last! We booked this room for my daughter's Navy A School graduation at Lackland AFB. Not only was it only about a 10-12 minute commute from base, the airport is also only about...

Thank mrs_shopthe
About Hotel's Favourite Review
Juan M, Manager at BEST WESTERN Ingram Park Inn, responded to this review

Hello mrs_shopthe, We are very excited you had an enjoyable stay at our hotel. Congratulations to your daughter on her graduation. Thank you for your awesome comments, and we hope to see you again if you are in the area. Juan Jose Property Manager

Bullard, Texas
Reviewed 2 weeks ago via mobile

Our room was absolutely disgusting. I called and complained and they said they didn't have another room for us to stay in so we would have to wait till the next day. They did come in and clean the following day, but it looked as if it hadn't been cleaned in months.

Thank monicamodom
Juan M, Manager at BEST WESTERN Ingram Park Inn, responded to this review

Hello monicamodom, I am very embarrassed with my staff for the condition of the room you received. I would like an opportunity to discuss this issue with you with more detail. Please call me at 210-520-8080 or email me at juan.martinez.bwi@gmail.com. Thank you, Juan Jose Martinez Property Manager

Wisconsin Dells,
Reviewed 2 weeks ago via mobile

It did the trick. The facility was nice. The staff was helpful. The pool was outdoors and not heated, so even though it was in the upper 80's the water was too cold to go swimming. The sign is small and has and to see, so I passed it the first time there and getting back to the road it...

Thank 264allisonf
Juan M, Manager at BEST WESTERN Ingram Park Inn, responded to this review

Hello 264allisonf, We want to thank you for your review. We look forward to your next stay with us. Thakn you, Juan Jose Martinez Property Manager

Lufkin, Texas
Reviewed 3 weeks ago

The hotel was easy to find, clean, wifi worked well enough for me to stream TV, beds were comfortable. It was great the first 2 nights and then the 2nd 2 nights they put a roomful of kids above us that literally ran laps and wrestled till 3-4am I complained but nothing was done. We had to get up early...

Review collected in partnership with Best Western
Thank marywE2617WP
White Rock, Canada
Reviewed 3 weeks ago via mobile

It's an average best western, nicely located for what I had planned to do. It comes with a variety of hot and cold items for a free breakfast (nothing is really free ;-) and a pool. Unfortunately when sitting outside the highway noise is fairly obnoxious but I could be talking about any hotel in this area.

Thank EJ B
Reviewed 6 March 2017

Hotel has rooms facing courtyard and pool area. We booked this for a day in San Antonio and had a large room, decent breakfast, good front desk service. Unfortunately our room had a musty smell which I hoped would fade but didn't. Bed was a little soft for my liking, but that might just be a personal preference.

Review collected in partnership with Best Western
Thank imln
Loganville, Georgia
Reviewed 28 February 2017

We were here for my son's graduation from basic training at the Air Force. Our stay was clean, comfortable and pleasant. I have stayed in more upmarket hotels in the past but this hotel was very pleasant and the price was reasonable. We had no complaints. Breakfast was good, staff were friendly hotel clean and freely available coffee much appreciated.

Review collected in partnership with Best Western
Thank bazelb2017
Reviewed 20 February 2017 via mobile

The check in was the best part of my stay at this hotel, the minute I got to my room I was incredibly disappointed. If I could give zero stars then I would. I'm a housekeeper myself so I tend to pay attention to detail, so unless you don't care about having bugs(dead or alive) in places you wouldn't think...

Thank Kaycee L
San Antonio, Texas
Reviewed 16 February 2017

Wet floors from leaking refrigerator, no TV channels, went for Valentines Night with my husband, whirlpool tub, was tiny and jets didn't work!!! NEVER AGAIN WILL I PAY $100, FOR THAT! Drinks behind desk can only?!

Review collected in partnership with Best Western
Thank 951stepaniew
Juan M, Manager at BEST WESTERN Ingram Park Inn, responded to this review

Hello Ms. 951stepaniew, I am sorry you had a bad experience at my hotel. I would love to speak with you directly about your concerns. I can be reached at 210-520-8080, or juan.martinez.bwi@gmail.com. Thank you, Juan Jose Martinez Property Manager

63 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (62)
Room/Suite (8)
Bathroom (2)
Hotel & Grounds (10)
Dining (5)
Pool/Beach Area (5)
Other (32)

Management photos: Courtesy of the property manager

All Management Photos (1)
Hotel & Grounds (1)


  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy comfortable guest rooms and suites, as well as a convenient location at Best Western Ingram Park Inn. Whether you're a leisure or business traveler, you'll be just minutes from your local destination - SeaWorld San Antonio, Lackland Air Force Base, Six Flags and countless local businesses, dining and shopping options. ... more   less 

Additional Information about BEST WESTERN Ingram Park Inn

Address: 6855 NW Loop 410, San Antonio, TX 78238-4113
Region: United States > Texas > San Antonio > Northwest Side
Price Range: RM299 - RM735 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Ingram Park Inn 2.5*
Number of rooms: 78
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Hotwire, Orbitz, Best Western, Travelocity, Priceline, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your BEST WESTERN Ingram Park Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Ingram Park Hotel San Antonio
Best Western San Antonio
San Antonio Best Western
Hotel Style:
#13 Best Value Hotel in San Antonio
#72 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Ingram Park Inn staff and other travellers.
6 questions
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Questions? Get answers from BEST WESTERN Ingram Park Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Let your nose be your guide, back building is a long walk from lobby,insist on ground floor unit, stairs are steep and there is no elevator.”
boojake, 8 Nov 2016 | Read review
“back rooms are far from the streets and freeways.”
103jeremys, 26 Oct 2016 | Read review
“Avoid if you can”
195samuelk, 23 Jul 2016 | Read review
“Rooms in the main building are probably more comfortable and quieter.”
sra70, 15 May 2016 | Read review
“Room I stayed in was for a handicapped person but had I been one this thoroughly fit the bill.”
barbT271, 29 Apr 2016 | Read review
5 of 5