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Grand Hyatt San Antonio

3,611 reviews
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Traveller (465)
Room & Suite (353)
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Overview
  • Excellent56%
  • Very good29%
  • Average11%
  • Poor3%
  • Terrible1%
Travellers talk about
“convention center”(503 reviews)
“ruth's chris”(82 reviews)
“bar rojo”(67 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
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Reviews (3,611)Write a Review
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1,897
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392
139
67
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All reviewsconvention centerruth's chrisbar rojothe river walkpinkie williamsjudy botelloclub roomlap poolconference hotelattending a conferencestarbucks coffeeself parkingbusiness tripvery nice hotelrivercenter malleasy accessper day
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1 - 5 of 3,525 reviews
Reviewed yesterday

The Grand Hyatt is our hotel of choice after trying several other properties over the years. Our team voted to pay extra out of pocket expenses just so we could stay at the Grand Hyatt. The Army doesn't fund any of this meeting and our...More

Thank Scott M
Hotel's Favourite
Reviewed 18 May 2017

This hotel and its staff are absolutely the best stay in all of San Antonio and if not the US. They continue to out do themselves almost every time I stay there. I recommend everyone to trust in this property even if they are more...More

Review collected in partnership with Hyatt Hotels
2  Thank JoeyMac_13
Response from Allyson S, Manager at Grand Hyatt San AntonioResponded 24 May 2017

Thank you for taking the time to post a review about your stay. We’re glad you were pleased with our prime River Walk location and are delighted to hear that our friendly hotel staff provided you with a positive experience. We look forward to seeing...More

Reviewed 4 days ago via mobile

JQ and Ricky were great. Personable and very helpful, with the local attractions going on in the city during our visit. In addition, they were quick with the car service!!! The parking was easy to get to and conveniently located in the city. We highly...More

1  Thank hmb9400
Reviewed 6 days ago

Received an ADA room. Not a fan of just the shower only. Was told there were no other rooms available but then overheard a conversation at the registration desk there were in fact rooms. Still no change given or offered. Otherwise the stay was great...More

Review collected in partnership with Hyatt Hotels
1  Thank 778tylerl
Reviewed 1 week ago via mobile

Went for a conference and this is a great hotel with comfortable accommodations. The hotel bar had good food and drinks and interesting conversation. The only downfall is the parking option is to pay to park in the garage or valet, ($42/day or something crazy)but...More

1  Thank Camille G
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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Free High Speed Internet ( WiFi )
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$184 - US$376 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in San Antonio
#12 Luxury Hotel in San Antonio
#17 Business Hotel in San Antonio
#42 Romantic Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$184 - US$376 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in San Antonio
#12 Luxury Hotel in San Antonio
#17 Business Hotel in San Antonio
#42 Romantic Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (465)
Room & Suite (353)
Dining (60)
Pool & Beach (35)
Hotel & Grounds (306)
Bathroom (35)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
DebGFtraveler
23 November 2017|
AnswerShow all 4 answers
Response from Allyson S | Property representative |
Hello! Thank you so much for your question. There is a fridge in each room, however, microwaves are available upon request. Please let us know if you have any other questions!
1
Vote
M0minga
11 October 2017|
AnswerShow all 2 answers
Response from JPReinholt | Reviewed this property |
Just take Uber, way faster and wont cost much
0
Votes
James B
29 September 2017|
AnswerShow all 2 answers
Response from Teresa M | Reviewed this property |
We did not have that type of room either. Ours was a shower/tub combo
0
Votes
Room Tips
"rooms on the East side will face the highway but I didn't hear any noise form those rooms"
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"Ask for the City or Riverwalk view and at least the 10th floor for a nice view at night"
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"Inquire if there is any construction/remodeling taken place. The higher the floor the better the room and the..."
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"NOT city view if street noise disturbs you."
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