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Grand Hyatt San Antonio

3,631 reviews
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Traveller (465)
Room & Suite (423)
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Overview
  • Excellent56%
  • Very good29%
  • Average11%
  • Poor3%
  • Terrible1%
Travellers talk about
“convention center”(503 reviews)
“ruth's chris”(82 reviews)
“bar rojo”(68 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,631)Write a Review
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Traveller rating
1,913
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1,913
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392
139
68
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All reviewsconvention centerruth's chrisbar rojothe river walkpinkie williamsjudy botelloclub roomlap poolconference hotelattending a conferencestarbucks coffeeself parkingbusiness tripvery nice hotelrivercenter malleasy accessper day
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511 - 515 of 3,545 reviews
Reviewed 4 May 2017

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Review collected in partnership with Hyatt Hotels
Thank Divinity007
Response from Allyson S, Manager at Grand Hyatt San AntonioResponded 23 May 2017

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Reviewed 4 May 2017

Review collected in partnership with Hyatt Hotels
Thank Antonio F
Response from Allyson S, Manager at Grand Hyatt San AntonioResponded 23 May 2017

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Reviewed 4 May 2017

This is a nice hotel. Well located right on the Riverwalk and close to the Alamo. Lots of good shopping and food nearby. The rooms are decent with good beds and linens. My only complaints are the unusually tiny amount of dresser space (2 small...More

1  Thank Richard B
Response from Allyson S, Manager at Grand Hyatt San AntonioResponded 10 May 2017

Thank you for your feedback. We hope to see you again soon!

Reviewed 3 May 2017

Review collected in partnership with Hyatt Hotels
1  Thank reginab64
Response from Allyson S, Manager at Grand Hyatt San AntonioResponded 10 May 2017

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Reviewed 2 May 2017

Every single night of our 10 night stay there was honking, screeching, racing cars...and we were on the 21st floor and on the far end of the building. There's NO jacuzzi and there there's a food vent next to the pool so you get to...More

Review collected in partnership with Hyatt Hotels
1  Thank Eric M
Response from Allyson S, Manager at Grand Hyatt San AntonioResponded 10 May 2017

Thank you for taking the opportunity to review your recent stay with us. We value your feedback. We apologize for your less than pleasurable experience. We hope to see you again in the future.

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Free High Speed Internet ( WiFi )
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$216 - US$425 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in San Antonio
#12 Luxury Hotel in San Antonio
#17 Business Hotel in San Antonio
#42 Romantic Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$216 - US$425 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in San Antonio
#12 Luxury Hotel in San Antonio
#17 Business Hotel in San Antonio
#42 Romantic Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (465)
Room & Suite (423)
Dining (60)
Pool & Beach (48)
Amenities (92)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
DebGFtraveler
23 November 2017|
AnswerShow all 4 answers
Response from Allyson S | Property representative |
Hello! Thank you so much for your question. There is a fridge in each room, however, microwaves are available upon request. Please let us know if you have any other questions!
1
Vote
M0minga
11 October 2017|
AnswerShow all 2 answers
Response from JPReinholt | Reviewed this property |
Just take Uber, way faster and wont cost much
0
Votes
James B
29 September 2017|
AnswerShow all 2 answers
Response from Teresa M | Reviewed this property |
We did not have that type of room either. Ours was a shower/tub combo
0
Votes
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12345611
Room Tips
"high floors have nice views"
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"Do not accept any room having numbers as high as 70 or above. They require a cab ride to get there."
Read review
"Book the Grand Club Level"
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"rooms on the East side will face the highway but I didn't hear any noise form those rooms"
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