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Grand Hyatt San Antonio

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Grand Hyatt San Antonio
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3,010 Reviews from our TripAdvisor Community

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Showing 2,931: English reviews
Reviewed 23 August 2016

Our room was extremely comfortable. The Grand Hyatt was the perfect choice for attending conventions in San Antonio and combining work with a visit to the River Walk. Anything you would need is only a short walk away and always a beautiful walk.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank 198cliffh
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

Thank you for this kind review. We are happy to hear you enjoyed our property’s Riverwalk location. We look forward to seeing you again soon!

United States
Reviewed 23 August 2016

Review collected in partnership with Hyatt Hotels
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1Thank Shane F
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

McLean, Virginia
Reviewed 23 August 2016

I've stayed at both the Hyatt Regency and the Grand Hyatt. Both are nice, but the Grand seemed slightly more upscale. The room has automatic light switches and the amenities include toothpaste. Otherwise the rooms at both Hyatts were similar and show wear & tear - perhaps from about a decade of use. The most notable difference was the impressive...

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2Thank DCX117
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

We enjoyed reading your feedback and are happy to hear you enjoyed your stay with us! We look forward to your next trip to San Antonio.

Orlando, United States
Reviewed 23 August 2016

I would recommend this hotel to anyone, for business or pleasure. Great staff, very responsive, Amenities wonderful. All requests were taken care of in a timely fashion. The food and beverage department did an outstanding job for our conference meals.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Jennifer S
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

We enjoyed reading your feedback and are happy to hear you enjoyed your stay with us! We look forward to your next trip to San Antonio.

Nashville
Reviewed 23 August 2016

Review collected in partnership with Hyatt Hotels
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1Thank Kaylah B
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

Tucson
Reviewed 23 August 2016

I was at this hotel for a conference. It was a great location - right on the river walk and within walking distance of the Alamo and shopping. There was only one restaurant in the hotel - a Ruth Chris steakhouse but they did serve breakfast (which I ate at and it was good with good service). Also had a...

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2Thank U5122OTjanicem
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

Thank you for your feedback. We are glad to hear you enjoyed the location of our property. We hope to see you again in the future.

Reviewed 23 August 2016

This was a great experience all around. The rooms are nice, the staff was super helpful through all phases of our stay. The font desk people were nice, and accommodating for room requests. This is the best place to stay if you have a convention to go to. It is attached to the convention center. It also has perfect access...

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2Thank pdog72
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

We appreciate your feedback. Looking forward to seeing you soon!

Houston, Texas
Reviewed 23 August 2016

Excellent customer service, great room, great view. Will stay here again. The bed was comfortable, the furnishings modern and in good condition. Stay on floor 20 or above for fast express elevators and best views.

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Helpful?
1Thank Dave P
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

Thank you for this kind review. We are happy to hear you enjoyed our property’s Riverwalk location. We look forward to seeing you again soon!

San Antonio, Texas
Reviewed 23 August 2016

We enjoyed our stay. The rooms were amazing and spacious. The staff is a great show of the San Antonio friendliness. The Ruth Chris restaurant was delicious. The conference rooms were very nice and size appropiate.

Review collected in partnership with Hyatt Hotels
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1Thank 393kariw
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

Thank you for this kind review. We are happy to hear you enjoyed our property’s Riverwalk location. We look forward to seeing you again soon!

Cape Cod, Massachusetts
Reviewed 23 August 2016

"Grand" location and service. Staff was always ready and able to assistin anyway. Steps to the Riverwalk and downtown is there to explore. Really enjoyed staying here. Wish they had airport shuttle, uber is an option. Aside from that, loved the hotel. I was there for a convention and being attached and surrounded by the Convention Center was a huge...

Review collected in partnership with Hyatt Hotels
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1Thank Mrthnnut
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

Thank you for your feedback. We are glad to hear you enjoyed the location of our property. We hope to see you again in the future!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Ruth's Chris Steak House River Walk
Ruth's Chris Steak House River Walk
Cuisines: American, Steakhouse
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
With a dramatic design that exemplifies this unique city, the Grand Hyatt is an exciting blend of modernism and the Latin culture. Located on the Riverwalk, its warm hospitality and bold colors create a San Antonio Luxury hotel that is perfect for every guest, whether traveling for business or vacation. This urban retreat has a premier location, adjacent to the convention center and HemisFair Park. Our outstanding amenities and unprecedented services will make your experience extraordinary. ... more   less 

Additional Information about Grand Hyatt San Antonio

Address: 600 East Market Street, San Antonio, TX 78205
Region: United States > Texas > San Antonio > Downtown
Price Range: RM917 - RM1,926 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hyatt San Antonio 4*
Number of rooms: 1003
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Hyatt Hotels Corporation and Jetsetter so you can book your Grand Hyatt San Antonio reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt San Antonio Hotel San Antonio
San Antonio Grand Hyatt
Hyatt San Antonio
San Antonio Hyatt
Hotel Style:
#1 Green Hotel in San Antonio
#11 Luxury Hotel in San Antonio
#17 Business Hotel in San Antonio
#31 Family Hotel in San Antonio
#42 Romantic Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt San Antonio staff and other travellers.
19 questions
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Gautier, Mississippi
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Questions? Get answers from Grand Hyatt San Antonio staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the Club Level. Staff is awesome.”
 of 5 bubbles joit751, 15 Mar 2017 | Read review
“Club floors offer better rooms and free access to lounge and drinks. Very nice for Kids also.”
 of 5 bubbles tonymarra, 12 Mar 2017 | Read review
“concierge level”
 of 5 bubbles Aysegul2504, 8 Mar 2017 | Read review
“i was on the 19th floor and had a great View”
 of 5 bubbles Shaf55, 7 Mar 2017 | Read review
“High floors have nice views.”
 of 5 bubbles wooderson00, 28 Feb 2017 | Read review
5 of 5