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29/10/2017 30/10/2017
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    Crowne Plaza San Antonio Airport

    1111 Northeast Loop 410, San Antonio, TX 78209
    011 60 1-800-81-8081
    Hotel website
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    29/10/2017 30/10/2017
    US$88
    US$88
    US$88
    Traveller (69)
    Room & Suite (35)
    Dining (13)
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    Overview
    • Excellent20%
    • Very good30%
    • Average22%
    • Poor15%
    • Terrible13%
    Travellers talk about
    Free Wifi
    Free Parking
    Pool
    Non-Smoking Rooms
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
    Offers from Crowne Plaza San Antonio Airport
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    Home2 Suites by Hilton San Antonio Airport
    441 reviews
    #25 of 358 hotels in San Antonio
     
    Pear Tree Inn San Antonio Airport
    191 reviews
    #28 of 358 hotels in San Antonio
     
    Embassy Suites by Hilton San Antonio Airport
    953 reviews
    #32 of 358 hotels in San Antonio
     
    Drury Inn & Suites San Antonio Airport
    369 reviews
    #51 of 358 hotels in San Antonio
     
    Rooms
    29 Oct30 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (260)
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    1 - 5 of 248 reviews

    Reviewed 1 week ago

    Hotel is dated.....needs an update. Not impressed with the rooms.....not impressed with the service. Restaurant staff acted as if we were bothering them. The only satisfactory service was the shuttle to the airport.More

    Thank 107nan2010
    Response from Joshua H, Front Office Manager at Crowne Plaza San Antonio AirportResponded 1 week ago

    Dear 107nan2010, I want to apologize for the lack of service you experienced during your stay. The service you received is not our norm and we hope you give us another chance to show you our true level of service. We are currently under a...More

    Hotel's Favourite
    Reviewed 4 weeks ago via mobile

    Stayed at the hotel for a conference and first thing I noticed was the great attitude of the staff. They were friendly and genuinely cared that my stay was a great experience. Hotel was quiet and the room was clean. The hotel is a little...More

    Thank simgerald
    Response from Joshua H, Front Office Manager at Crowne Plaza San Antonio AirportResponded 4 weeks ago

    Dear Simgerald, Thank you taking the time to write about your stay at the Crowne Plaza San Antonio Airport. I am happy to hear our staff made an great impression on you and that you enjoyed your stay with us. I do hope you come...More

    Reviewed 2 weeks ago

    I work for an airline, and because we were on a shorter overnight, the company moved us to an airport hotel instead of going downtown. We waited over 30 minutes for a van to pick us up from the airport, even though the drive back...More

    Thank stevefromaz2017
    Response from Joshua H, Front Office Manager at Crowne Plaza San Antonio AirportResponded 2 weeks ago

    Dear Stevefromaz2017, Thank you for your candid review. I want to start by apologizing for the inconveniences you faced during your stay. We strive to make every guest experience as pleasant as possible. We are excited to say we are under renovation and expect to...More

    Reviewed 5 weeks ago via mobile

    So my stay isn't over until Friday, but I'm compelled to write a review. At first, I was pissed I was put here, I'm not going to lie. It's kind of run down and has a weird smell when you walk in to the lobby....More

    Thank Texasholloway
    Response from Joshua H, Front Office Manager at Crowne Plaza San Antonio AirportResponded 4 weeks ago

    Dear Texasholloway, Thank you for taking the time to write about your stay. We are currently going under a major renovation and expect to be completed by next summer. I am glad to hear the level of service surpassed your expectations. We hope you do...More

    Reviewed 6 September 2017

    This hotel is a bit old and was going through a renovation on the outside doors. Staff was very rude including the general manager, he was so arrogant. There were like four desk attendants in front desk and they were all talking about something other...More

    Thank Norma G
    Response from Joshua H, Front Office Manager at Crowne Plaza San Antonio AirportResponded 4 weeks ago

    Dear Norma G, Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza SAN ANTONIO AIRPORT. I would like to start by apologizing to you for not meeting your expectations. We strive to make each...More

    Home2 Suites by Hilton San Antonio Airport
    441 reviews
    #25 of 358 hotels in San Antonio
     
    Pear Tree Inn San Antonio Airport
    191 reviews
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    Embassy Suites by Hilton San Antonio Airport
    953 reviews
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    Drury Inn & Suites San Antonio Airport
    369 reviews
    #51 of 358 hotels in San Antonio
     
    About
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Dry Cleaning
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Bar/Lounge
    • Hot Tub
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • US$100 - US$126 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 224
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Expedia, Priceline, Orbitz, Cancelon, Hotwire, TripOnline SA and getaroom.com so you can book your Crowne Plaza San Antonio Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • San Antonio >
    • Northeast San Antonio
    • Also Known As
    • Crowne Plaza Airport Hotel San Antonio ,
    • Crowne Plaza San Antonio ,
    • Crowne Plaza Hotel Airport
    Add Photo Photos
    Traveller (69)
    Room & Suite (35)
    Dining (13)
    Pool & Beach (3)
    Hotel & Grounds (60)
    Bathroom (5)
    Business Centre & Event Rooms (3)
    Nearby
    Home2 Suites by Hilton San Antonio Airport
    441 reviews
    2.79 km away
     
    Drury Inn & Suites San Antonio Airport
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    2.89 km away
     
    Pear Tree Inn San Antonio Airport
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    Embassy Suites by Hilton San Antonio Airport
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    Ask a question
    Questions & Answers
    4 October 2016|
    AnswerShow all 5 answers
    Response from Meagan D | Reviewed this property |
    Hi, I did not use the shuttle service. I did see them leaving from the hotel. Ask the front desk. I experienced their staff being exceptional.
    0
    Votes
    Room Tips
    "Quietest rooms are on the back side, away from the interstate."
    Read review
    "Close to airport"
    Read review
    "Shuttle to airport does not start until 5am"
    Read review
    "Our fourth floor room was pretty quiet."
    Read review
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