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Embassy Suites by Hilton San Antonio - NW I-10

Booking.comUS$129*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$129*
US$129*
US$129*
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Embassy Suites by Hilton San Antonio - NW I-10
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964 Reviews from our TripAdvisor Community

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Texas
Reviewed yesterday NEW

The Embassy Suites are always my "go to" for hotels. They never seem to disappoint. This location is no exception. The rooms are wonderful. The staff is friendly and the breakfast is always a cut above anywhere else.

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Helpful?
Thank Texaz501
Keller, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

All went well, we had a good stay. There was a mix-up with our room and hotel management corrected the issue. We originally booked for two days, added an extra day during our stay. Somehow the booking didn't get made and they gave our room to someone else, but they compted us a new room.

Review collected in partnership with Embassy Suites Hotels
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Thank Deal_Finder_FW
About Hotel's Favourite Review
Ruby S, Front Office Manager at Embassy Suites by Hilton San Antonio - NW I-10, responded to this review

Hello Deal_Finder_FW, Thank you for your recent stay with us. I am so sorry for the mix-up with your room reservation. I am pleased to hear that a member of our Management Staff was able to resolve the issue. We look forward to welcoming you back soon!

San Angelo
Reviewed 5 days ago NEW

Love to stay at the embassy, my favorite hotel in the Hilton chain. The pool is so relaxing and the hot tub inviting. Wouldn't stay anywhere else. It's definitely my 1st choice, I need one of their beds for myself. Just so easy to sleep in. Bet rest ever and The pillows are a dream come true.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank M9859HOamyp
Ruby S, Front Office Manager at Embassy Suites by Hilton San Antonio - NW I-10, responded to this review

Hello M9859HOamyp, Thank you for your recent stay with us and for sharing your awesome feedback! I am so pleased to hear that you found our hotel to be beautiful, staff excels at their job I all departments, breakfast was phenomenal and the suites were super clean! We look forward to welcoming you back in the not too distant future!

Reviewed 6 days ago NEWvia mobile

We stayed several nights in a suite at this location and it was clean, plenty of room (other than the bathroom-it was kind of small), and the staff was friendly. Breakfast is served pretty late though, so if you have somewhere to be you may miss out. The pool was freezing (and it's indoors) but the hot tub was nice....

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Thank Samantha P
Ruby S, Front Office Manager at Embassy Suites by Hilton San Antonio - NW I-10, responded to this review

Hello Samantha P. Thank you for your stay with us last week and for sharing your feedback. I am so pleased to hear that you enjoyed your stay and that our staff was friendly. We hope to welcoming you back soon!

Reviewed 2 weeks ago

My family recently stayed at this Embassy Suites. The room was clean and the front desk was pleasant. However, the pool area was a total bummer. The hot tub was not working for the entire weekend, even though the front desk said the repairmen would have it operating the next morning after we checked in. The pool was so cold...

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Helpful?
1Thank davetter2016
Ruby S, Front Office Manager at Embassy Suites by Hilton San Antonio - NW I-10, responded to this review

Hello davetter2016, Thank you for your recent stay with us. I am so sorry that your stay did not meet your expectations due to pool hot tub temperature and the pool area was not refreshed. I hope you will give us another opportunity to change your experience with us at the Embassy Suites. We hope to welcoming you back in...

Reviewed 3 weeks ago

Lights were room by sink and beds didn't work and staff didn't fix. I informed the guy at the front desk and he didn't send anyone. I also asked for a wake up call and the call was 15 minutes late. The guy at the front desk disk didn't acknowledge my Hilton honor status nor offer water.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 650kerryr
Ruby S, Front Office Manager at Embassy Suites by Hilton San Antonio - NW I-10, responded to this review

Hello 650kerryr, Thank you for your recent stay and for sharing your feedback. I am so sorry for the issues that you had experienced during your stay and that we failed to recognize your loyalty as a Hilton Honors member. This is certainly not the experience we wanted you to remember. I hope you will give us another opportunity to...

Nacogdoches
Reviewed 3 weeks ago

Had a 2 night stay. The room did not appear to have been vacuumed, the desk had some sort of sticky substance all over it, and the bath sink didn't drain very well. The first breakfast was, had an omelet, runny and not edible. the remaining breakfast items were worse than that of a holiday inn express. definitely not up...

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Thank 11,268
Ruby S, Front Office Manager at Embassy Suites by Hilton San Antonio - NW I-10, responded to this review

Hello 11268, Thank you for your recent stay with us and for sharing your feedback. I am reaching out to offer my sincere apologies that we failed to meet the high standards that Embassy Suites is known for. I hope you will give us another opportunity to change your experience with us at the Embassy Suites.

Fort Worth, Texas
Reviewed 3 weeks ago

Traveliers........ this is a very nicely updated Embassy Suites! The room was great, again, nicely updated and refreshed. Very quite. With decent Wi-Fi Speed. Great sleep quality, nice soft bed and good pillows. Can't go wrong here!

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Thank Reford B
Ruby S, Front Office Manager at Embassy Suites by Hilton San Antonio - NW I-10, responded to this review

Hello Reford B, Thank you for your recent with us and for sharing your feedback. I am so pleased to hear that you found the guestroom to be great, nicely updated and refreshed, quiet, great sleep quality with nice/soft bed and good pillows! We look forward to welcoming you back soon!

Reviewed 3 weeks ago

Spent a very nice weekend at the hotel and thanks to Terry we had a great check-in experience. Staff was very friendly and evening reception a plus. Good restaurants nearby and drive to downtown an acceptable distance

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Helpful?
Thank Doris - Johanne... S
Ruby S, Front Office Manager at Embassy Suites by Hilton San Antonio - NW I-10, responded to this review

Hello Doris - Johanne...S, Thank you for your stay with us this past weekend. I am so pleased to hear that Terry provided a great check-in experience! I will be sure to recognized him for a job well done. In addition, the staff were very friendly and the evening reception was a plus. We look forward to welcoming you back...

Houston, Texas
Reviewed 3 weeks ago via mobile

Upon checking in to the hotel and going up to our room, there were crumbs and pieces of chips from the previous guest. Also, there were hairs in the bathroom and it was extremely evident that the base of the toilet had not been cleaned for a long period of time. I have pictures which were shown to the front...

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1Thank jam0315
Ruby S, Front Office Manager at Embassy Suites by Hilton San Antonio - NW I-10, responded to this review

Hello jam0315, Thank you for your recent stay and for sharing your feedback. I am so sorry to hear that the bathroom was not cleaned thoroughly prior to your arrival. I will be sure to share your feedback, so we can do a better job with the cleanliness of our rooms. I hope you will give us another opportunity to...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton San Antonio - NW I-10

Address: 7750 Briaridge Dr, San Antonio, TX 78230-4804
Region: United States > Texas > San Antonio > Northwest Side
Price Range: RM540 - RM980 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton San Antonio - NW I-10 3.5*
Number of rooms: 216
Reservation Options:
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Also Known As:
Embassy Suites San Antonio
San Antonio Embassy Suites
Hotel Style:
#95 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton San Antonio - NW I-10 staff and other travellers.
4 questions
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Fort Stockton, Texas
Dallas, Texas
over a year ago
over a year ago

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Questions? Get answers from Embassy Suites by Hilton San Antonio - NW I-10 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Have a look at the room before final check in”
11268, 6 Apr 2017 | Read review
“upper floors are quieter”
dorisjohanness, 3 Apr 2017 | Read review
“ask if there is a room that doesn't hear the highway”
WorkingTravelMom, 25 Mar 2017 | Read review
“rooms on the east side are quieter”
BobD2009, 18 Mar 2017 | Read review
“Higher floors are less noisy!”
Shackleton87, 8 Mar 2017 | Read review
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Prices are for 1 room, 2 adults
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