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The hotel appears very clean and the check in person was very friendly. The bed was comfortable (pillows-not so much). Water pressure in the shower was very low. Breakfast-OK, average 4 points offering. The fitness room is on the small side but decent.
Thank DIOGENES L
Response from Chaitan M, Front Office Manager at Four Points by Sheraton San Antonio AirportResponded 1 week ago
Thank you for your feedback. I am glad you enjoyed our beds, and we will continue to put forth our best effort in addressing the areas of opportunity. We hope to see you again soon!
We traveled to San Antonio for a birthday gathering. Checked in on Thursday June 22. Stephanie at the front desk took care of us was very friendly, more so than we have experienced before and we stay at this location several times a year. She...More
There are not that many SPG properties in San Antonio and when I had to travel to San Antonio this property met my needs. It was affordable and conveniently located.
The staff is definitely worthy of 5 stars! They are all so helpful and friendly....More
We had 2 problems w/ service. Chose hotel for free shuttle to airport, confirmed time at checkin. Asked for wake up call. No wake up call given and shuttle not there in am. Had to take Uber to airportMore
Thank Cathy V
Response from MichaelRotunno, General Manager at Four Points by Sheraton San Antonio AirportResponded 2 weeks ago
Dear Cathy V,
Thank you for staying with us and sharing your experience. I understand that its upsetting when you are led to believe something and our hotel didn't fall in line with your expectations. We apologize about the wake up call and we believe...More
Had a nice stay. Staff is friendly and helpful. It is a nice Four Points as it had modern amenities. Close to restaurants, Northstar Mall and highway access. Shuttle goes up to 1 mile in any direction, so take advantage of it.
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Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Shuttle Bus Service
Business Centre with Internet Access
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
US$121 - US$181 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#33 Romantic Hotel in San Antonio
#77 Family Hotel in San Antonio
#107 Business Hotel in San Antonio
Non-Smoking Rooms ,
Number of rooms
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Thank you for your inquiry. That is a great question. Our location does not provide shuttle service to the Riverwalk. However, our shuttle does provide transportation to the airport, Quarry Market (limited... More
Thank you for your inquiry. That is a great question. Our location does not provide shuttle service to the Riverwalk. However, our shuttle does provide transportation to the airport, Quarry Market (limited times) and to other nearby locations within one mile radius. Please contact the hotel for the shuttle times and additional concerns.
We look forward to having you as our future guest.
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"Don't get a room near the elevator, or in the front by the intersecting freeways. Very noisy."