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Four Points by Sheraton San Antonio Airport

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Four Points by Sheraton San Antonio Airport
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257 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton San Antonio Airport
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Showing 249: English reviews
outdoors4life92
Reviewed 20 October 2016 via mobile

I was recently there for business and stayed for 5 nights. The service was fantastic. Felicia is a 5 star bartender, and the food is amazing. John is an incredible cook, and once he cooks it, Rhett brings out the food with a smile on his face. I barely left the hotel to eat anywhere else. Kenny is the cook...

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Thank outdoors4life92
Chaitan M, Front Office Manager at Four Points by Sheraton San Antonio Airport, responded to this review

Hi Outdoors4life92! Thank you for an awesome review. I will be sure to share this with our staff. We really appreciate all of your kind words and hope to see you again!

San Antonio, Texas
Reviewed 20 October 2016 via mobile

To begin with I purchased room third party and paid in full before arriving. Front desk couldn't find reservation though I have confirmation#. Manger came to desk took my phone and forward my reservation to his email. They gave me keys to room for my 2 nights I thought. When arriving to room I checked credit card online and seen...

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Thank Rob M
Reviewed 19 October 2016

Great place to stay with family or just friends! I personally was there for business along with a few of my colleagues.They have great happy hour deals and a VERY friendly staff all around. Felicia at the bar is WONDERFUL! Rhett really brought some laughs to the table during dinner. And Aurelio at the front desk was very welcoming... and...

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Thank Kelsey R
Reviewed 18 October 2016

Stayed here for 5 days service is very good They charge you for a very cheap and not well made breakfast. Bedbugs!!! Who likes Bedbugs? Not me... Disgusting. I looked for the best reviews on a hotel in the airport area. This is what i found. now three days later and my feet are still aching and itching. Will never...

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Thank shneour
Chaitan M, Front Office Manager at Four Points by Sheraton San Antonio Airport, responded to this review

Hi Shneour, I am sad to hear about the unfortunate incident at our property. I did want to assure you we had the rooms inspected for bed bugs and any other sort of insects by our contracted extermination company. They did a complete inspection of the whole room and all the furniture, and they did not find any bed bugs...

San Antonio, Texas, United States
Reviewed 13 October 2016 via mobile

I love the Happy Hour at the Sheraton Four Points. It is a great place to meet new people and share a laugh. Ken, Lance and Felicia are friendly and will share local events and special offers in the area. Definitely makes travel more fun!

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Thank Jan A
Reviewed 13 October 2016 via mobile

Great place. Great bar. Great staff. Perfect place to stay and relax. Staff very accommodating. Favorite place. Located minutes from the airport. Great overall place. Management team is great. Definitely recommend this place

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Thank ojheard
San Antonio, Texas
Reviewed 13 October 2016 via mobile

The Asst General Manager Chaitan and Felicia in the bar were absolutely awesome. Great place to have a drink and appetizer and unwind. Friendly service from all associates. Great place. Highly recommend.

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Thank Don M
Rockwall, Texas
Reviewed 6 October 2016 via mobile

The hotel is great with communication with picking you up from your arrival to San Antonio. When you get to the hotel, you will meet Felicia between the hours of 4pm and 11pm, the head bartender, she is GREAT! She makes you feel welcome, gives you places to go in the surrounding areas and a great conversationalist ! The front...

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Thank BlondeTexan88
Chaitan M, Front Office Manager at Four Points by Sheraton San Antonio Airport, responded to this review

Thank you BlondeTexas88! We really appreciate all your kind words. I agree Felicia is awesome, and we are lucky to have her. I am glad you got to meet our fun front desk staff, and that you enjoyed your room. Thanks again for staying with us and hope to see you again soon!

Houston, Texas
Reviewed 3 October 2016

I go there every few month and I'm surprised I never done a review. Very good location and customer service is always excellent (Paula is a great addition to the team). Nice clean rooms and everything is well maintained starting from the parking lot. It looks like everyone has something nice to say about that place.

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2Thank SomeDudeFromHouston
Reviewed 24 September 2016 via mobile

Felicia was awesome! She went out of her way to make us comfortable and feel at home!! All the staff were so courteous. The shuttle drivers got us back and forth on time. Front desk folks kept us straight, even without the internet!! Would highly recommend this place!

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2Thank swhill58

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Four Points by Sheraton San Antonio Airport Hotel.We are conveniently located by the San Antonio International Airport with comfortable accommodations, exceptional service, and an inviting atmosphere. Enjoy convenient access to the San Antonio Airport, downtown San Antonio including the famed Riverwalk, the Alamo, and theme park fun at Sea World and Six Flags. Guests can discover a myriad of shops, restaurants, attractions, and corporate offices just minutes away. Whether your Texas travels are for business or pleasure, we ensure all guest's experience unparalleled comfort and convenience with a splash of southern hospitality. ... more   less 

Additional Information about Four Points by Sheraton San Antonio Airport

Address: 8818 Jones Maltsberger Road, San Antonio, TX 78216 (Formerly Casa Linda San Antonio)
Region: United States > Texas > San Antonio > Uptown Broadway
Price Range: RM508 - RM744 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton San Antonio Airport 3*
Number of rooms: 121
Reservation Options:
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Also Known As:
Best Western San Antonio
San Antonio Best Western
Hotel Style:
#33 Romantic Hotel in San Antonio
#33 Best Value Hotel in San Antonio
#77 Family Hotel in San Antonio
#107 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton San Antonio Airport staff and other travellers.
2 questions
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Overland Park, Kansas
2 months ago

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Questions? Get answers from Four Points by Sheraton San Antonio Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I prefer balcony room”
 of 5 bubbles 688gwenq, 8 Feb 2017 | Read review
“Try the attached side patio off the 2nd floor when you want to read or visit.”
 of 5 bubbles Christopher462, 28 Dec 2016 | Read review
“Great location, clean rooms and friendly staff”
 of 5 bubbles beatty924, 20 Dec 2016 | Read review
“We like the south side but all rooms have been quiet even next to the elevators.”
 of 5 bubbles 640eugener, 16 Nov 2016 | Read review
“stay away from room 512 513 bedbugs”
 of 5 bubbles shneour, 18 Oct 2016 | Read review
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