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Holiday Inn Riverwalk

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1,006 Reviews from our TripAdvisor Community

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Showing 966: English reviews
Boulder
Reviewed 2 weeks ago via mobile

The Holiday Inn Riverwalk is in a great location on the Riverwalk, right around the corner from the busiest section. The hotel itself is ok, lobby is kind of stark and not very warm. Rooms are updated and clean, restaurant offered adequate breakfast buffet. All and all, nothing fancy but a good value for the location.

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Helpful?
Thank mvp724
HIRiverwalk, Guest Services at Holiday Inn Riverwalk, responded to this review

Dear mvp724, Thank you for taking the time to review your Holiday Inn Riverwalk experience. We truly appreciate your comments and I look forward to sharing your feedback with the team. Kindest regards, Elizabeth Garza Guest Services elizabeth.garza@ihg.com

Arlington Heights, Illinois
Reviewed 2 weeks ago

Really liked the people who worked at the Holiday Inn Riverwalk; they were very pleasant at the restaurant, the front desk & the young woman at the deli. The location is great, right on the Riverwalk. Located near the riverboat stations for the night cruise.

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Helpful?
Thank jandra_13
HIRiverwalk, Guest Services at Holiday Inn Riverwalk, responded to this review

Dear jandra_13, Thank you for taking the time to review your recent Holiday Inn Riverwalk experience. We greatly appreciate your lovely comments regarding our team and the location of our hotel. Thank you again for staying with us. We look forward to seeing you soon! Kindest regards, Elizabeth Garza Guest Services elizabeth.garza@ihg.com

Perham, Minnesota
Reviewed 3 weeks ago

Our room was great, clean in every respect. The dining facilities were top shelf as was the service. The location of this hotel along the River Walk and it's location to the church across the street was a big plus. The staff that we encountered were very helpful especially Jeff and Jorge at the front entrance. They were very knowledgeable...

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Helpful?
Thank cjbrandt2016
HIRiverwalk, Guest Services at Holiday Inn Riverwalk, responded to this review

Dear cjbrandt2016, Thank you for taking the time to write such a detailed review regarding your recent stay with us. Your positive feedback is so important to us, and we're glad that you enjoyed your time at Holiday Inn Riverwalk. We hope that when your travels bring you back to San Antonio, you'll think of returning to our hotel! Kindest...

Denver, Colorado
Reviewed 3 weeks ago via mobile

We came in to see the river walk and that is exactly what we got. The hotel is located less than a block from one of the boat stations where you can board the tour. There were a ton of restaurants near by so walking to get dinner was no problem. The room was average. We were on a floor...

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Helpful?
Thank Chymes812
HIRiverwalk, Guest Services at Holiday Inn Riverwalk, responded to this review

Dear Chymes812, Thank you for your feedback regarding your recent experience with us. I'm glad that you enjoyed the location of our hotel. I hope you took advantage of everything our beautiful Riverwalk has to offer. I do apologize if you did encounter any inconvenience with your room location. Please do not hesitate to contact me for booking assistance the...

Reviewed 3 weeks ago via mobile

Everyone was very accommodating from the front desk to the valet! Wish I would've gotten the names of the guys at the desk but didn't. Valet guys Jeff and Jorge were great... took care of our car and helped us out! Thx everyone!

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Helpful?
Thank Indyke
HIRiverwalk, Guest Services at Holiday Inn Riverwalk, responded to this review

Dear Indyke, Thank you for posting such a positive review regarding your recent Holiday Inn Riverwalk experience. I was pleased to read that you were impressed with our very friendly and helpful staff. I look forward to sharing your comments with them. We look forward to your return visit! Kindest regards, Elizabeth Garza Guest Services elizabeth.garza@ihg.com

Arizona
Reviewed 3 weeks ago

Our fam bam is on offbeat road trip and arrived in the area by rail EXTREMELY early one morning this week. The hotel staff were very accommodating and made sure that we were comfortable and safe after our long journey. In addition to the wonderful location, walking distance to many attractions, the hotel has a convenient parking garage, a hop...

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Helpful?
Thank 14Surprise
HIRiverwalk, Guest Services at Holiday Inn Riverwalk, responded to this review

Dear 14Surprise, Thank you for your wonderfully detailed review regarding your recent Holiday Inn Riverwalk experience. I was so delighted to read of the excellent service that our staff provided to you. Our team loves to go the extra mile to make sure our guests enjoy their time with us, and I'm glad you experienced that. Thank you again for...

Reviewed 3 weeks ago via mobile

Great SURPRISE once we entered our room and saw 2 Swan Hearts on the bed. Excellent service throughout the whole stay. Thank you Jesse. Thanks front desk staff Liz, Steven, Ruben & restaurant staff, Elizabeth, Carlos M.. Of course awesome omelets prepared by Samuel.

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Thank Manuel N Tracy C
HIRiverwalk, Guest Services at Holiday Inn Riverwalk, responded to this review

Dear Manuel N Tracy C, Thank you for your review. I'm so pleased to read that our staff took great care of you. It truly makes me proud that we have such a great team that goes above and beyond for our guests. I look forward to sharing your comments at our next service meeting. Thank you again for staying...

Reviewed 3 weeks ago

We wanted to see the RiverWalk during Christmas, so we decided to go during the week so it wouldn't be so crowded. Front desk staff was very helpful and friendly. Our room was clean, the beds however weren't very comfortable. We did have a view of the river from our room and that was nice. Breakfast on the river in...

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Helpful?
Thank klea77
HIRiverwalk, Guest Services at Holiday Inn Riverwalk, responded to this review

Dear klea77, Thank you for taking the time to review your Holiday Inn Riverwalk experience. On behalf of the team, I would like to apologize for the issues you encountered with the comfort of your bed. You taking the time to bring this to our attention is of great value to us. In addition to this, we are so happy...

Detroit, Michigan
Reviewed 3 weeks ago via mobile

This is a great hotel in San Antonio, with easy access to the highways and the river walk. Parking is $20 a day self service. There's a bar at the hotel, and a restaurant, though I didn't experience it. The shower has good water pressure.

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Thank chrischris78
HIRiverwalk, Guest Services at Holiday Inn Riverwalk, responded to this review

Dear chrischris78, Thank you for taking the time to review your Holiday Inn Riverwalk experience. We're glad that you enjoyed your time with us. We appreciate your comments and hope to have the pleasure of hosting you again! Happy Holidays! Elizabeth Garza Guest Services elizabeth.garza@ihg.com

Reviewed 3 weeks ago

My room had a view of the river itself, and it was beautiful. The breakfast area also provides views of the Riverwalk. Staff were extremely nice and helpful - they even obliged me when I asked for Bandaids. The hotel was well placed, walking distance from all the nicest bars and restaurants.

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Thank Kripa P
HIRiverwalk, Guest Services at Holiday Inn Riverwalk, responded to this review

Dear Kripa P, Thank you for posting such a kind review regarding your recent stay with us. We're glad that you enjoyed many aspects of your stay, including the excellent service from our staff. I look forward to sharing your review at our next service meeting. Thank you again for staying with us. We look forward to seeing you soon!...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Choose this Downtown San Antonio & Riverwalk location as your gateway to the city. Ideally situated in the heart of San Antonio s business, theatre, and nightlife district, this Downtown/Riverwalk destination hotel offers easy walking access to all of the San Antonio Downtown area attractions: the Alamo, El Mercado, the Rivercenter Mall, Henry B. Gonzales San Antonio Convention Center, Alamodome and the Majestic Theater. Every aspect of your stay at this Holiday Inn San Antonio Hotel defines our commitment to comfort and service. This San Antonio Riverwalk hotel features an outdoor heated pool, game room, fitness center and laundry service. Take advantage of our 24 hour Business Center, where you ll find High Speed Internet Access, printer and online services. We offer Complimentary Wireless High Speed Internet Access in all guest rooms, meeting rooms and public spaces. Enjoy Windows on the River, a tri-level restaurant that offers a picturesque view of the Riverwalk. Entice your taste buds and join us for breakfast, lunch and dinner. Make sure to bring the whole family because at the Holiday Inn San Antonio Riverwalk Hotel kids under 12 always eat free (some restrictions apply). The Holiday Inn Riverwalk s central location, grand hospitality, and elegance will insure you have a memorable experience. ... more   less 

Additional Information about Holiday Inn Riverwalk

Address: 217 N Saint Marys St, San Antonio, TX 78205-2303
Region: United States > Texas > San Antonio > East Side
Price Range: RM741 - RM1,182 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Riverwalk 3*
Number of rooms: 313
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Travelocity, Priceline and Hotels.com so you can book your Holiday Inn Riverwalk reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Riverwalk Hotel San Antonio
Riverwalk Holiday Inn
Holiday Inn San Antonio
San Antonio Holiday Inn
Hotel Style:
#40 Romantic Hotel in San Antonio
#49 Business Hotel in San Antonio
#53 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Riverwalk staff and other travellers.
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Questions? Get answers from Holiday Inn Riverwalk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a deal on price as you won't receive service. Get a room that faces the river as the pool isn't anything to write home about.”
 of 5 bubbles droods, 16 Jan 2017 | Read review
“view of the riverwalk of course would be best”
 of 5 bubbles decar48, 15 Jan 2017 | Read review
“Ask for the river view.”
 of 5 bubbles luv2travelMAP, 6 Jan 2017 | Read review
“Ask for a river view room.”
 of 5 bubbles golden5travels, 5 Jan 2017 | Read review
“They do charge for parking $25 or valet for $30. There is a small fridge in the room.”
 of 5 bubbles yzap, 31 Dec 2016 | Read review
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