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This hotel is disgusting! Start in the lobby - they keep the doors open because their air conditioning does not work! Wear a jacket indoors when it is cold and sweat when its hot. The room Air conditioners (wall units) are just cheap pieces of...More
1 Thank jasonkardos
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites San Antonio RiverwalkResponded 1 week ago
We are very sorry to hear of your negative experience while staying with us. We appreciate the constructive critique, as we are continuously striving to improve our guest experience. It is only through your feedback that improvements are considered and made. Our hope is...More
I stayed for 3 nights. I was there for a convention across the way at the Convention Center.
Suite room was very large. It has a sofa bed in a separate room from the bedroom. Shower was great, tub drained. There was shampoo. You could...More
Thank Aaron F
Response from LQ Customer Car... T, other at La Quinta Inn & Suites San Antonio RiverwalkResponded 3 weeks ago
Dear Valued Guest,
Thank you so much for taking the time to give us feedback on our property. We appreciate your positive remarks regarding your stay. We work very hard to deliver a superior level of service and are glad your stay was comfortable. We...More
This hotel is located directly across from the Henry B. Gonzales convention center in San Antonio. For the meeting I attended it was not on the list provided by the conference - luckily our travel department found it for me.
La Quinta hotels are not...More
Response from LQ Customer Car... T, other at La Quinta Inn & Suites San Antonio RiverwalkResponded 2 weeks ago
Dear Valued Guest,
Thank you for your review. We are happy that we had the opportunity to serve you and we hope you will continue to choose La Quinta Inns and Suites in your future travels.
Diana - LQ Customer Care