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La Quinta Inn San Antonio Sea World Ingram Park

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357 Reviews from our TripAdvisor Community

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Showing 347: English reviews
2 reviews
Reviewed yesterday NEW via mobile

The customer service was good, But the rooms were filthy roach infested. We Love La Quinta, but this location is horrible.Roaches all over the floor and walls. Ask to see the room before you get it, a lot of the rooms have horrible smells. And then the roaches come out.

Helpful?
Thank R. R
EL PASO, United States
1 review
Reviewed 1 week ago

Staying with family in two separate rooms. Rooms were clean, but bathtubs were stained and there was some corrosion around knobs. Breakfast menu was varied, but nothing special. Easy access to restaurants, shopping and Sea World. Have stayed at this location before and would stay there again.

Review collected in partnership with La Quinta

Helpful?
Thank billcS8819EK
Colorado Springs, Colorado
1 review
Reviewed 1 week ago via mobile

If you are there to see your airman graduate and would like some family time with them ? Don't stay here ! First of all we couldn't get comfortable going to bed every night because you see people outside drinking and walking around .. & this must be a party hotel because every night we were there we heard people... More 

Helpful?
Thank DominiqueKam
Management response:

I sincerely apologize for the incidents that occurred during your stay with us. We pride ourselves on providing superior customer service, but it seems in this case we did not meet those expectations. I appreciate your feedback and will use this information to provide training opportunities for both my housekeeping and front desk staff. More 

Grapeland, United States
1 review
Reviewed 1 week ago

We were expecting a room/quality of other LaQuinta motels we've stayed in previously. I have seen larger rooms in a Motel 6. No refrigerator or microwave. No safety bars in the restroom/shower areas. No ventilation fans in the restrooms. This room was TINY. The continental breakfast consisted of hard boiled eggs and cereal. On a positive note, the bed was... More 

Review collected in partnership with La Quinta

Helpful?
Thank brendaso2016
Management response:

I apologize that your experience with us was less than perfect. We strive to make every guest experience a positive one. I appreciate you taking the time to provide me with your feedback. I hope that you consider us once again in the future. More 

Victoria, United States
Level Contributor
4 reviews
4 hotel reviews
Reviewed 2 weeks ago

I stay at this hotel for several reasons. It is centrally located in San Antonio. You have the Ingram mall and many other places to shop if needed. The management and employees and this location are very courteous and knowledgeable of their job.

Review collected in partnership with La Quinta

Helpful?
Thank Jorge S
Frisco, United States
1 review
Reviewed 3 weeks ago

If you are using it to crash at night it is good value place. We used it only to sleep the rest of the day we were out and about. Breakfast was okay and does have plenty. It was continental breakfast and items were fresh. For the price I paid it was a great value.

Review collected in partnership with La Quinta

Helpful?
Thank Shabbir A
Level Contributor
6 reviews
Reviewed 4 weeks ago

We had two rooms on the 3rd floor. The room was clean, the A/C worked and the breakfast was nice.The water pressure for the shower was good and basic toiletries were provided. I would go back for a cheap place to stay the night.

Helpful?
Thank Connie A
San Antonio, United States
1 review
Reviewed 29 October 2016

Had a problem. Reported to front desk. They sent deffered me to manager. No response, Emailed manager still no response. I stayed in a $130 night suite. Property seems very dated. Lack of response to my problem shows little/no intrest in my experience. As a LQ reward member i DO NOT advise you to stay here.

Review collected in partnership with La Quinta

Helpful?
Thank Jessica C
LQ Customer Car... T, Manager at La Quinta Inn San Antonio Sea World Ingram Park, responded to this review

Thank you for your feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our management staff. We very much appreciated your business and thank you for staying with us. More 

San Antonio, Texas
1 review
Reviewed 25 October 2016

First room smelled like a moldy sock so I requested another room. Second room was very hard to access with all of the gear that I had to carry. They didn't want to move me again because they were "full". When I pointed out the empty parking lot and obviously open rooms they put me in a third room. The... More 

Review collected in partnership with La Quinta

Helpful?
Thank coachdan20
LQ Customer Car... T, Manager at La Quinta Inn San Antonio Sea World Ingram Park, responded to this review

I sincerely apologize for the less than favorable experience you had at our hotel. While an apology will regrettably not alter the outcome of your experience on this occasion, I do extend it with all sincerity. I will look into the odor and mattress issues in an attempt to make the necessary corrections and improve our hotel. Thank you for... More 

Austin, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 October 2016

This is my second time staying at this location. It was easy to find from Sea World and the room we stay in was great. Staff was super friendly and helpful especially when we checked in late and exhausted. It was helpful to get into our room fast and relax. Only down fall was a big truck parked in front... More 

Review collected in partnership with La Quinta

Helpful?
Thank Adelie A

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms

Additional Information about La Quinta Inn San Antonio Sea World Ingram Park

Address: 7134 Northwest Loop 410, San Antonio, TX 78238-4116
Region: United States > Texas > San Antonio > Northwest Side
Price Range: RM280 - RM409 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn San Antonio Sea World Ingram Park 2.5*
Number of rooms: 196
Reservation Options:
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Also Known As:
La Quinta Inn San Antonio Seaworld / Ingram Park Hotel San Antonio
La Quinta Ingram Park
San Antonio La Quinta
La Quinta San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn San Antonio Sea World Ingram Park staff and other travellers.
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Questions? Get answers from La Quinta Inn San Antonio Sea World Ingram Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid ground floor rooms and near the pool”
 of 5 bubbles , 25 Jul 2016 | Read review
“Don't. Book !!!!!! None!!!!!”
 of 5 bubbles TerryM111, 12 Aug 2015 | Read review
“Don't to to this place”
 of 5 bubbles A498NVpascalb, 2 Aug 2015 | Read review
“" Don't stay here ---ever !!!!”
 of 5 bubbles 717edk, 29 Jul 2015 | Read review
“DON'T stay here!!!”
 of 5 bubbles GRDUBYA, 7 Jul 2015 | Read review
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