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Great service at the lobby bar, Josh G. Is excellent and was able to help our large group quickly and with no errors. Perfect drinks and exceptional customer service. All of our group for our business gathering were taken care of through our the night.
Stayed with family for a long weekend over Fiesta. This was the perfect location. We had a wonderful view on the 30th floor of both the river and the street parades. The staff was so friendly and accommodating. We loved the indoor/outdoor pool. Our housekeeper...More
I checked out all the Riverwalk hotels and picked this one due in part to my elite status with Marriott and SPG. I was somewhat disappointed frankly.
-great front desk staff
-clean room and bathroom
-They upgraded me, they...More
Response from Libby C, Guest Relations at San Antonio Marriott RiverwalkResponded yesterday
Thank you for your candid comments and thank you for your membership in our rewards program. As a member of our rewards program, you have become accustomed to receive some of the best Marriott has to offer, but sadly, it seems it was...More
Overall it was a great property. Very close to the riverwalk with plenty of restaurants and shops. I was upgraded to a room with a balcony which was very nice. PATRICK at the front desk was so nice and friendly (keep up the good work)....More
1 Thank cw00lf
Response from Libby C, Guest Relations at San Antonio Marriott RiverwalkResponded 3 days ago
Thank you for your feedback and thank you for giving Marriott an opportunity to earn your loyalty. We appreciate the kind words about Patrick. We will be sure to let him know you appreciated his spirit to serve. As you discovered, our location...More
Nice place! Starbucks on site. Plenty of seating area inside and out and excellent view of the river. Nice bar with very good food. Across the street from the mall.
Only complaint is starting at 8PM yes PM, there is an abundance of jackhammering going...More
1 Thank Tpl3ss
Response from Libby C, Guest Relations at San Antonio Marriott RiverwalkResponded 1 week ago
Thanks for your feedback. It's great to know you enjoyed our hotel, amenities and the offerings of our great location right on the River Walk, but I'm sorry for the early wake-up noise. There was construction near the hotel that has since been...More