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Marriott Plaza San Antonio

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759 Reviews from our TripAdvisor Community

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Showing 747: English reviews
Mankato, Minnesota
Reviewed 20 November 2013

We spent 5 nights from 11-13 to 11-18 at the Plaza and it was very enjoyable. The staff at the front desk were more than helpful with all requests and questions. The location was ideal as it is easy to get in and out of. The room was better than we expected. Kudos to the valet staff especially Joe and...

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Thank 1Cigarman
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Cigarman, Thank you for choosing to stay with us at the Marriott Plaza San Antonio and for taking the time to share your experience on Trip Advisor. I sincerely appreciate your feedback. It is wonderful to see that you enjoyed your time with us and that is was a great location as well. I will also be sure to...

Katy, Texas
Reviewed 18 November 2013

Over the years I have stayed at MANY hotels in San Antonio and most of them were great. What sets this one apart from the crowd is the setting. There are huge, beautiful oaks and lush vines and greenery. There are two historic cottages on the premises, and these types of things are so interesting to me. The service was...

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1Thank JanaMae
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear JanaMae, Thank you so much for choosing to stay with us at Marriott Plaza San Antonio and for taking the time to share your experience on Trip Advisor. I am so thrilled you loved the unique experience our hotel has to offer. San Antonio is full of Colorful History and our hotel holds some awesome treasures. The German School...

L.A.
Reviewed 11 November 2013

I just returned from San Antonio, TX where I had a conference in town. I was disappointed to not be able to stay at the "host" hotel and had to settle for the Marriott Plaza. What a wonderful surprise it was to find out that I got the better of the place. After attending meetings in most the areas hotels,...

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1Thank Staffing_Man
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Valued Guest- I was thrilled to read your review and that we were a great surprise! I too think we have a wonderful hotel with an awesome location. I am so happy you enjoyed your stay with us and found our hotel. I am always very happy that our team took great care of you while you were here...

Virginia Beach, Virginia
Reviewed 10 November 2013 via mobile

Always love staying at a Marriott property and this was no exception. Right downtown, walking distance to the riverwalk, very friendly staff, and the best nights sleep I have had in a while. That's why I stay here, they never disappoint.

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Thank Dave E
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Dave, Thank you so much for staying with us at Marriott Plaza San Antonio and for taking the time to share your review on Trip Advisor. Thank you for your loyalty to Marriott and I am thrilled that you had another wonderful experience... and that you were able to get some rest! The hotel has a wonderful relaxing setting....

Houston, Texas
Reviewed 6 November 2013

I love the Marriott Plaza in San Antonio. It’s a great experience every time I stay. I love the short walk to the Riverwalk and so many other attractions. Staff members are always so helpful and kind. The amenities are great and the rooms are clean and comfortable.

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Thank C S
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Valued Guest, Thank you for your review on your recent stay with us. I am so happy that you had a wonderful experience and that all our team members you encountered were wonderful hosts. That is our goal. I know our team is so passionate about ensuring our guests have a wonderful and memorable experience. Thank you again for...

Edmond, Oklahoma
Reviewed 5 November 2013

I loved this hotel. The check-in was very easy and the front staff was very friendly. The had flavored in the lobby which was nice considering it was warm outside. The rooms were nice and updated. Everything you needed. The view from my room was looking over the courtyard which was a great view of the pool. Good location to...

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Thank ferrell_cat1
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Valued Guest, Thank you for taking the time to share your recent experience at the Marriott Plaza San Antonio! Thank you for sharing your photos as well. We have such beautiful grounds and it is something that is unique to us, being a downtown hotel. As a Marriott, our goal is to be amazing hosts and I am so...

On the move
Reviewed 4 November 2013

I stayed one-night and left with a lasting impression of a very friendly hotel. Upon check-in Natasha provided a gracious welcome at the front-desk. As we were exiting the hotel for dinner the guy at the front door wished us a nice night on the town. We had breakfast in the morning and our sever David was very attentive. At...

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Thank Wise-sage I
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Valued Guest, I was delighted to read your review on your recent stay with us. I am so thrilled that Dianella, Thurston, Natasha and David really made a lasting impression. I know our team sincerely wants to exceed every guest’s expectations and create wonderful memories for our guests. They were so excited to see these comments. It was our...

Elmendorf, Texas
Reviewed 23 October 2013

This hotel is very nice and has very nice rooms. I love the room I had that was a nice size with balcony with two chairs and table. also since i was on top floor the room had sloped ceiling in the room. the staff was very nice and helpfully. This hotel is about 2 blocks from river walk. about...

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Thank freedumusa
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience about your recent stay with us at the Marriott Plaza. I am so thrilled you had a wonderful experience and especially enjoyed our grounds. It is very unique to be on 6.5 acres in downtown and our entire team really wants our guests to feel it is,...

Issaquah, Washington, United States
Reviewed 21 October 2013

I stayed at the Marriott for a brief 2 day stay, attending a conference. Every staff member, from the front desk to the concierge, from the restaurant wait staff to housecleaning were exceptional. I had several diet-related requests every day and was met with nothing but professionalism and eagerness to help me. I relate their customer service to that of...

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Thank Renee Z
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Renee Z,. Thank you so much for taking the time to share your experience on Trip Advisor. Thank you so much for the accolades. I have shared this with our entire team and they are thrilled. It is our pleasure to be of service to you and anything we can do, we will. We hope to see you the...

Atlanta, Georgia
Reviewed 16 October 2013

I came to this hotel during a deluge. Perhaps that hampered my experience, but what I saw was crumbly, poorly-lit, old Marriott that needed a face-lift or two. Maybe a rebranding. The room itself was reminiscent of nicer hotels I stayed in about 20 years ago. Meaning everything was clean enough, and the bed was comfortable. However, it suffered from...

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Thank Albert L
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Valued Guest, Thank you for sharing your feedback on Trip Advisor. I am sorry that we did not meet your expectation in regards to the modernization. I appreciate your feedback and will share it accordingly. Thank you again for your feedback. Warm Regards,

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Anaqua Restaurant & Grille
Cuisines: American, Seafood
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff

Additional Information about Marriott Plaza San Antonio

Address: 555 South Alamo Street, San Antonio, TX 78205
Region: United States > Texas > San Antonio > East Side
Price Range: RM899 - RM1,390 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marriott Plaza San Antonio 4*
Number of rooms: 251
Reservation Options:
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Also Known As:
Marriott Plaza San Antonio Hotel San Antonio
Marriott San Antonio
San Antonio Marriott
Hotel Style:
#18 Luxury Hotel in San Antonio
#52 Family Hotel in San Antonio
#53 Business Hotel in San Antonio
#64 Romantic Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Marriott Plaza San Antonio staff and other travellers.
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Chicago, Illinois
over a year ago
League City, Texas

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Questions? Get answers from Marriott Plaza San Antonio staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to be close to the elevators”
 of 5 bubbles 295RichardH, 25 Mar 2017 | Read review
“Request a courtyard room - quieter.”
 of 5 bubbles BJW329, 13 Feb 2017 | Read review
“Any room except 315! Really hard to sleep in that room.”
 of 5 bubbles chrislU6358PO, 1 Feb 2017 | Read review
“Don't choose this hotel.”
 of 5 bubbles rams802, 19 Jan 2017 | Read review
“1st floor courtyard will give you the properties peacocks and other birds walking on over to you while you enjoy your room service breakfast”
 of 5 bubbles karencombest, 29 Dec 2016 | Read review
5 of 5