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Howard Johnson Inn & Suites San Antonio Near at&T Center

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Howard Johnson Inn & Suites San Antonio Near at&T Center
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306 Reviews from our TripAdvisor Community

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Showing 294: English reviews
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Reviewed 6 days ago NEWvia mobile

To whom it may concern, When staying at the Howard Johnson hotel I was shocked! The front of the building was very pretty but the room was horrible. The smell of urine when opened door knocked you down when I asked for another room had to argue for at least 30 min to get one. The first room they gave...

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Helpful?
Thank Nicole L
Tony P, Guest Relations Manager at Howard Johnson Inn & Suites San Antonio Near at&T Center, responded to this review

Dear Nicole L, Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. We thank you for taking the time to share your experience and we want to assure you that the housekeeping issues which you have brought to our attention are being addressed with renewed efforts to improve upon our policies...

Dallas, Texas
Reviewed 1 week ago

Review collected in partnership with Howard Johnson
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Helpful?
Thank 272ellene
Tony P, Guest Relations Manager at Howard Johnson Inn & Suites San Antonio Near at&T Center, responded to this review

Reviewed 1 week ago via mobile

Rooms were decent. Beds are a little small and older but decent. A little over priced for the location. We had a really bad experience at la quinta we came here. We did not have the breakfast so I can't comment. We ended up getting lost in San Antonio. Google wasn't cooperative in giving directions. We called the hotel Amanda...

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Helpful?
Thank Yvette R
Tony P, Guest Relations Manager at Howard Johnson Inn & Suites San Antonio Near at&T Center, responded to this review

Dear Yvette R, Thank you for sharing the details about your recent visit. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve we want you to know that the matters you mentioned are being addressed to our management. We will share your comments to Ms. Amanda...

Fort Worth, Texas
Reviewed 1 week ago

The remodeling was nice but in my room the window was not finished. There was a roach in my room and there was not a lot for breakfast. The bed was comfortable but couldn't enjoy because of the roach also smell like someone had smoke in the room. It was close to AT&T Center so that was nice.

Review collected in partnership with Howard Johnson
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Helpful?
Thank 873donaldt
Tony P, Guest Relations Manager at Howard Johnson Inn & Suites San Antonio Near at&T Center, responded to this review

Dear 873donaldt, Thank you so much for bringing this matter to our attention. I want to assure you that we respond promptly to pest alerts with expert extermination services and also treat to deter pests on a regular scheduled basis. Your observations are well noted and we will find a solution to this issue so we can offer you or...

Temple, Texas
Reviewed 2 weeks ago

We chose this hotel cause they advertised that they offered a hot breakfast buffet. And that is so false

Review collected in partnership with Howard Johnson
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Helpful?
Thank heatherlK8538IP
Tony P, Guest Relations Manager at Howard Johnson Inn & Suites San Antonio Near at&T Center, responded to this review

Dear heatherlK8538IP, Thank you for taking the time to write this review and share your experience. This issue is being addressed with our staff and management. We hope you'll return someday to see how we have addressed and improved upon the issue that you have expressed, thanks to your valuable feedback.

Hansford tx
Reviewed 3 weeks ago

Review collected in partnership with Howard Johnson
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Helpful?
Thank robbit491
Tony P, Guest Relations Manager at Howard Johnson Inn & Suites San Antonio Near at&T Center, responded to this review

Snyder, Texas
Reviewed 4 weeks ago

Review collected in partnership with Howard Johnson
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Helpful?
Thank sam w
Tony P, Guest Relations Manager at Howard Johnson Inn & Suites San Antonio Near at&T Center, responded to this review

Brownwood, Texas
Reviewed 4 weeks ago

I call ahead of time told me 139 n i was charge 200 for one nite didnt like the prize but over all rooms where clean...

Review collected in partnership with Howard Johnson
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Helpful?
Thank 460ofeliar
Tony P, Guest Relations Manager at Howard Johnson Inn & Suites San Antonio Near at&T Center, responded to this review

Dear 460ofeliar, Thank you for rating our hotel so highly! We are working to address the issue that you mentioned and we thank you for taking the time to share your experience. We hope that you enjoyed our accommodations and hospitality and that you'll return to experience the full benefit of our amenities for a true five star experience.

Brenham
Reviewed 14 February 2017

The bed was comfortable....room clean...but there was a plug hanging out the wall....lockbox did not work.....toilet kept running....terrible location. Hard to get to...was close to ATT Center/Rodeo. Priced too high....we had to check out a day early and they refused to credit out account.

Review collected in partnership with Howard Johnson
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Helpful?
Thank anthonycS6496DA
Tony P, Guest Relations Manager at Howard Johnson Inn & Suites San Antonio Near at&T Center, responded to this review

Dear anthonycS6496DA, Thank you for taking the time to complete our survey and share your experience! I am so disappointed to hear that you were so dissatisfied with our accommodations and services and that our rating for your experience is so low. It's important for us to impress our guests and your comments will make this goal that much more...

Corpus Christi
Reviewed 15 January 2017

Amanda I Booked With Was Very Helpful, Loved Her! The Elder Lady At Night Was Also Helpful, She Helped Me With Questions I Had. It was Dirty Due To Remodeling, And Nor Was It Being Done Right The Flooring Was Off And Trash Was Left Everywhere. The bathroom towels were small when I asked for more they were "out". The...

Review collected in partnership with Howard Johnson
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Helpful?
2Thank ezri329
Tony P, Guest Relations Manager at Howard Johnson Inn & Suites San Antonio Near at&T Center, responded to this review

Dear ezri329, Thank you for sharing the details about your recent visit. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve we want you to know that the matters you mentioned are being addressed to our management. I do thank you for bringing this matter to...

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Near Howard Johnson Inn & Suites San Antonio Near at&T Center

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located off Interstate 35, Howard Johnson Inn & Suites San Antonio Fort Sam Houston, San Antonio International Airport and near downtown Riverwalk. San Antonio provides easy access to countless points of interest and popular Texas attractions. We also provide plenty of on-site entertainment such as a lounge, outdoor pool and hot tub, picnic area with barbecue grill,laptop,PS3 and DVD rentals.After enjoying your new comforter and pillow in your spacious room featuring 32 inch flat LCD TV's, Newly Desinged Rooms, FREE Wi-Fi,FREE Rise & Dine HOT breakfast,FREE Business Center, FREE Local calls. Business guests will appreciate our meeting space with fax and copy services. On site Snack Bar store and ATM.We offer non-smoking rooms and limited room service. Upgrade to a suite for added space. ... more   less 

Additional Information about Howard Johnson Inn & Suites San Antonio Near at&T Center

Address: 3817 N Panam Expy, San Antonio, TX 78219-2202 (Formerly Quality Inn & Suites)
Region: United States > Texas > San Antonio
Price Range: RM354 - RM1,267 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Howard Johnson Inn & Suites San Antonio Near at&T Center 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Howard Johnson San Antonio
San Antonio Howard Johnson
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Questions & Answers

Here's what travellers have asked, with answers from Howard Johnson Inn & Suites San Antonio Near at&T Center staff and other travellers.
2 questions
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Questions? Get answers from Howard Johnson Inn & Suites San Antonio Near at&T Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay at the Lodge next door. i should have.”
  • some crumbs by the bed
  • a little roach
  • dirty coffee machines
  • ice box and trey emptied and graffiti
  • stained furniture they want me to comfortably sit on.
  • beetles on the ceiling
 of 5 bubbles 227aprilp, 4 Jan 2017 | Read review
“Ask if the room has been updated, ask for close to lobby”
  • This much water seepage; there has to be mold
  • Nasty!
 of 5 bubbles terrylP6013FT, 11 May 2016 | Read review
“Don't stay here”
  • Sheet rock patch
  • Stains
  • Missing smoke detector
  • Disgusting ironing board
  • Stained carpet
  • Rusted table lamp
  • More holes
  • Sheet rock hole
 of 5 bubbles Hooligan927, 15 Feb 2016 | Read review
“"More Services for the Money"”
 of 5 bubbles 49_diamonds, 8 Jan 2016 | Read review
“Try asking for something on the 2nd floor...I think those were getting updated”
 of 5 bubbles 960vitaj, 5 Nov 2015 | Read review
5 of 5