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DoubleTree by Hilton Hotel San Antonio Airport

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DoubleTree by Hilton Hotel San Antonio Airport
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992 Reviews from our TripAdvisor Community

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Showing 932: English reviews
Gardendale, Alabama
Reviewed 3 days ago NEW

Very clean and helpful employees. The facility was very accommodating with our needs at the meeting room. Breakfast was very good and a good selection. My room was very clean as was the bathroom. I didn't here any noise outside the room at night.

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Helpful?
Thank Candel Q
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for staying with us and your very nice review. Please return to visit us soon. Yours in hospitality, Callan H General Manager

Tyler, United States
Reviewed 5 days ago NEW

This hotel offers friendly staff, clean rooms, and old-world San Antonio décor and design. The pool area is beautiful and different from just a regular hotel. There is a huge stone fountain that feeds water into a trough that runs beside the pool and resembles Mayan architecture. The water drops into the pool and finally into the hot tub. The...

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Helpful?
Thank brendamN7009FW
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you so very much for staying with us and the notes on our architecture and design. We hope you will allow us to host your next stay here in San Antonio. Yours in hospitality, Callan H General Manager

San Antonio, United States
Reviewed 1 week ago

Beautiful property well maintained. Large room with French doors onto a balcony. All in all a very pleasant experience. If we are in San Antonio again, we will stay there again! And the Doubletree cookies are always the best.

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Helpful?
Thank johnas457
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for staying with us and the nice review. We like the cookies also. And we look forward to hosting your next stay in our area. Yours in hospitality, Callan H General Manager

San Antonio, Texas
Reviewed 1 week ago

My stay was very enjoyable. Across from North Star Mall when I did a lot of my Christmas shopping. Staff was very knowledgeable and helpful. I will be returning in February 2017 for a 3 day weekend. So enjoyable.

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Helpful?
Thank 819bradleyr
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for your feedback and we are glad you got a head start on your shopping. We are also thankful to be able to host your next stay. Yours in hospitality, Callan H General Manager

Austin, Texas
Reviewed 1 week ago

Air conditioning did not work! We put in a service request shortly after arrival but the room was still warm when we returned that evening. Our room shared a wall with the elevator so all night we heard a strange"grinding metal" sound as the elevators moved between floors. (This sound could also be heard while riding in the elevators). While...

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Helpful?
Thank 784jihanh
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for staying with us and your feedback. We had our elevator company look into the elevators and the noise. They were able to correct the rubbing. We will also follow up on your mattresses. Thank you again for your feedback. We are constantly looking to improve. Yours in hospitality, Callan H General Manager

Reviewed 2 weeks ago via mobile

We found a reasonably priced room to stay to catch an early flight and expected a place to rest for the night since this is an airport hotel. We were quite surprised to find a well appointed hotel, full of charm. There's a beautiful courtyard and pool, spacious rooms, warm cookies😀 and friendly staff. And of course the standards of...

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Helpful?
Thank 424jocelync
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for staying with us and we hope you had a smooth flight the next morning. Yours in hospitality, Callan H General Manager

Henderson, Nevada
Reviewed 2 weeks ago

The hotel furnishings were old and outdated. Not what I'd expect from Hilton. The heat did not work so we froze during our stay. The shower was quite cool too. We would not stay there again. The staff was nice but they can't fix old or cold!!

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Helpful?
Thank sherrih39
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for staying with us and your feedback. Our architecture and decor are of the Mission style setting of San Antonio. However, we are able to correct the heat in your guest room and I am confident my staff and I can provide the stay you would enjoy. Please accept my apology. Yours in hospitality, Callan H...

Milano, Texas
Reviewed 2 weeks ago via mobile

Okay, if you come here for business then I won't complain but this is not a family friendly hotel. The hotel is old and not really updated probably due to the sheer number of rooms. There are both exterior rooms facing the outdoor atrium and interior rooms with hallways. It is very dark especially when it was raining or at...

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Helpful?
Thank fallonsmom
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for staying with us. You are correct we do offer special rates for our "cozy" single double guest rooms. Some of our guest rooms are quite large comparatively but we do not offer as competitive of a rate. Please accept my apology for the difference in booking but we do offer many room types dependent upon...

San Antonio, United States
Reviewed 2 weeks ago

I enjoyed the quality of the staff and comforts at the Doubletree near the airport. Very easy to get to the airport. The courtyard room I had included "French" doors that you could go out to the pool area from, without going back to the hallway. Nice, resort style touch. Breakfast was good and a very good value. Service was...

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Helpful?
Thank James P
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you so very much for the compliments and for staying with us. Please come to stay with us again soon. Yours in hospitality, Callan H General Manager

San Antonio, United States
Reviewed 2 weeks ago

Staff was extremely uninviting. They seemed annoyed having to cater a big group. The food was definitely not up to par for what was paid. Would not recommend using this hotel for business or big group events.

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Helpful?
Thank byronb398
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for staying with us. We appreciate your feedback and we will work to improve both food offerings and service. Yours in hospitality, Callan H General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the DoubleTree by Hilton Hotel San Antonio Airport. Located just minutes from San Antonio International Airport (SAT) on Interstate 410, across from the upscale North Star Shopping Mall. Our centrally located hotel offers close proximity to the downtown Riverwalk area and many major attractions such as SeaWorld and Fiesta Texas. Discover many things to do in San Antonio with our 24-hour shuttle service to the airport and nearby businesses. Enjoy spacious accommodations equipped with a range of thoughtful amenities including High Def LCD televisions to signature bedding. The guestrooms were designed with your comfort in mind. The DoubleTree by Hilton features fantastic facility amenities including a picturesque courtyard with a pool and hot tub, Cascabel Restaurant & Bar and Business Center. ... more   less 

Additional Information about DoubleTree by Hilton Hotel San Antonio Airport

Address: 37 NE Loop 410, at McCullough, San Antonio, TX 78216-5822
Region: United States > Texas > San Antonio
Price Range: RM452 - RM643 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel San Antonio Airport 3.5*
Number of rooms: 291
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Travelocity, Cancelon, Hotels.com, Priceline and Odigeo so you can book your DoubleTree by Hilton Hotel San Antonio Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree San Antonio
San Antonio Doubletree
Hotel Style:
#6 Green Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel San Antonio Airport staff and other travellers.
4 questions
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San Antonio, Texas
Dallas, Texas
over a year ago

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Questions? Get answers from DoubleTree by Hilton Hotel San Antonio Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Patio views are nice”
 of 5 bubbles edkiii, 19 Nov 2016 | Read review
“Avoid room 506 at all cost!”
 of 5 bubbles INCOGNEETA, 4 Nov 2016 | Read review
“Higher floor are quieter.”
 of 5 bubbles 1ST-MEXICAN-GIRL, 24 Aug 2016 | Read review
“ask for room near elevator. It's a lot of walking back and forth”
 of 5 bubbles jennifermS5828LM, 3 Aug 2016 | Read review
“corner suites are large and quiet.”
 of 5 bubbles ashleytM993WU, 22 Jul 2016 | Read review
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