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Hilton Palacio del Rio

PricelineUS$201*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$390*
US$201*
Great Deal
US$209*
US$209*
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Hilton Palacio del Rio
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2,747 Reviews from our TripAdvisor Community

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Showing 2,700: English reviews
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Lubbock, Texas
Reviewed yesterday NEW

Checked in fine - EXCEPT they gave us a room that was occupied. Funny except the person across the hall from the room they tried to give us had THE SAME issue. Once we got settled, it was fine except VALET parking. On the 2nd and 3rd day, we took the car out and had to wait over an hour...

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Helpful?
Thank ilovebaseball0302
Tampa
HOTEL’S FAVOURITE REVIEW
Reviewed 13 April 2017 via mobile

You can't beat the location of this property you can walk to absolutely everything, the Alamo, the Rivercenter mall, La Villata and of course the Riverwalk is literally steps away... not to mention the best restaurant on the river, Casa Rio! The room was spacious and clean and very modern with lots of updated features and even though we didn't...

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Helpful?
5Thank Allison B
About Hotel's Favourite Review
Zain B, Public Relations Manager at Hilton Palacio del Rio, responded to this review

Dear Allison B., Firstly, thank you for your family's service to our country. It takes a brave group of people to see their own risk it all for our freedoms. We are sincerely appreciate of your gleaming review mentioning all the wonderful attractions our downtown has to offer. Your compliments will surely be shared with the entire team! Do return...

Vancouver, BC
Reviewed yesterday NEW

I came here with my husband for a weekend away from the kids. I really have no complaints. Comfortable beds, clean room and bathroom, hallways are VERY low, if you are 6' you'll have to duck. But rooms aren't so short. Elevators have the touchscreen so you tell it where you are going and it'll tell you which elevator to...

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Helpful?
Thank tiffykat44
San Antonio, United States
Reviewed yesterday NEW

No major issues to report Nice folks working there at all levels Great location for River Walk Easy access to Alamo and other attractions Pretty easy access to major roads for travel Easy to find from airport Nice view on River Walk side of hotel r/

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank G4578RZrobertk
Toronto, Ontario, Canada
Reviewed 3 days ago NEW

Nice, large modern room. We booked and paid extra for the river view only to find it was obscured by trees and a huge, green, ugly water tank. They wanted to move us to the north end of the hotel for a better view of the river. We had already settled in so they immediately agreed to discount the up...

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Helpful?
Thank Walkers39
BGSanAntonio, Director of Sales at Hilton Palacio del Rio, responded to this review

Dear Walkers39 - Thank you for staying with us recently and taking the time to write a review. It is always nice to hear you enjoyed your stay and found time to explore our food & beverage outlets. I will share your comments with the team at River's Edge as well as the Chef! While you were disappointed with the...

Houma, Louisiana
Reviewed 3 days ago NEWvia mobile

The Hilton was a wonderful place to stay! Close to many attractions and of course right on the Riverwalk! The service was great and the valet employees, especially Anselmo, were very helpful and courteous.

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Helpful?
Thank Daria H
BGSanAntonio, Director of Sales at Hilton Palacio del Rio, responded to this review

Dear Daria H - It was great to hear you enjoyed your stay recently! Thank you for the "shout out" to Anselmo in our transportation department as well as the rest of the front drive team. I will share your comments to recognize their efforts! We appreciate you staying with us and look forward to your return the next time...

Houston, United States
Reviewed 4 days ago NEW

My first stay but I will be back. Before arriving, I contacted the hotel a couple of different times with questions. Each time the staff was very kind and respectful as well as helpful. I appreciated it when I received a text letting me know my room was ready (early). When I checked in I was thanked for my brand...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank dorip336
BGSanAntonio, Director of Sales at Hilton Palacio del Rio, responded to this review

Dear dorip336 - Thank you for staying with us Mother's Day weekend! We appreciate the great review and we love hearing that you enjoyed every interaction with our team members! I will share your comments with each department and celebrate their genuine attitudes. Thank you again and I would be remiss if I didn't also thank you for being a...

The Woodlands, Texas
Reviewed 5 days ago NEWvia mobile

The Hilton Palacio del Rio is iconic to San Antonio. One of the first hotels on the River Walk it is well maintained and in a great location. I started coming here 40 years ago and it still has not lost its charm.

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Helpful?
Thank Michael C
Michigan
Reviewed 5 days ago NEWvia mobile

A beautiful, convenient hotel to stay at on the Riverwalk. There is easy access to the Riverwalk as well as the town and not far from the Alamo. The hotel Riverwalk access is also close to steps that lead to the town above. The access to Starbucks on the main floor (lobby) is a nice convenience we utilized daily. The...

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Helpful?
Thank Shawn W
Littleton, Colorado
Reviewed 6 days ago NEW

Hotel is older but very classy. Hotel staff is absolutely top notch. Proximity to the Riverwalk couldn't be better. Love the veranda. Traffic noise made morning sleep challenging. Overall a good experience.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank johneP5461LK

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Explore San Antonio from the Hilton Palacio del Rio and enjoy our San Antonio hotel’s contemporary, hacienda style setting. Spectacularly situated on the banks of the famous San Antonio River Walk, this San Antonio hotel offers 485 Guest Rooms with private balconies and a range of thoughtful amenities including modern 37-inch HD TVs, high-speed internet access and a connectivity center. Unwind with a great night’s sleep in a comfy bed and admire breathtaking panoramas across San Antonio. ... more   less 

Additional Information about Hilton Palacio del Rio

Address: 200 S Alamo St, San Antonio, TX 78205-3299
Region: United States > Texas > San Antonio > East Side
Price Range: RM722 - RM1,633 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Palacio del Rio 4*
Number of rooms: 485
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton Hotels Direct, Booking.com, Hotels.com, Hotwire, Travelocity, Priceline, Cancelon, TripOnline SA, getaroom.com, HotelsClick, HotelQuickly and Hotel.de so you can book your Hilton Palacio del Rio reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Palacio Del Rio Hotel San Antonio
Hilton Hotel San Antonio
Hilton San Antonio
Palacio Del Rio Hilton
San Antonio Hilton
Hotel Style:
#7 Luxury Hotel in San Antonio
#11 Romantic Hotel in San Antonio
#14 Business Hotel in San Antonio
#25 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Palacio del Rio staff and other travellers.
35 questions
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Minnesota
9 months ago
Saint Louis, Mo
3 months ago
Saint Louis, Mo
3 months ago
4 months ago

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Questions? Get answers from Hilton Palacio del Rio staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay more for a river-walk view - it will be prettier and quieter than the street side”
ilovebaseball0302, 24 May 2017 | Read review
“Ask for north end if you want a river view.”
Walkers39, 22 May 2017 | Read review
“Ask for a riverwalk room, otherwise you will be looking at a large construction site.”
jharris77, 29 Apr 2017 | Read review
“Loved the river front view”
990shellyz, 21 Apr 2017 | Read review
“ask for a River view. The rooms higher up are not more expensive and all the rooms have balconies (a great benefit)”
karend994, 21 Apr 2017 | Read review
5 of 5
Priceline
US$201* /night
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Expedia.comUS$209
Hilton.comUS$209
AMOMAUS$390
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Prices are for 1 room, 2 adults
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