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Walk out the door and you are right on the river walk. Great staff and very friendly. This hotel has a great team and has a relaxing lobby to meet friends. The morning breakfast was excellent and the omelets were great, even had fresh salmon...More
Room was clean, well appointed. King bed. Great sheets. Small refrigerator in the room. Toilet had push buttons versus handle to flush based on water usage needs. Thought that another or extra towel would have been nice to have. There were two towels, so enough,...More
3 Thank TravelerSJT
Response from TAsanantonio, Public Relations Manager at Hilton Palacio del RioResponded 26 December 2017
Thank you for choosing to celebrate with us. We appreciate you taking time to write a review. Your compliments are appreciated and will be shared with our team members.
We appreciate your comments about our unique elevator system. Our hotel was the first...More
Expectations were not met. This is a good hotel chain and this specific location is great. However our air conditioning unit was broken and made loud noise preventing sleep. We didn't have time for them to interrupt our vacation to fix an issue that should...More
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Friendly and fast check in, very convenient to shops, restaurants, the convention center and of course, the Alamo. Rooms were nicely done, comfy bed, standard room. My only minor complaint was the restaurant was very slow the morning we were there (25 minutes to get...More
This was a great spot on the Riverwalk. The staff was great, Israel had some great recommendations for places to eat. For the price, the bed seemed sub-par (super firm), and I woke up with a sore back. It didn't help that we were woken...More
1 Thank GregoryA
Response from Tracie A, Public Relations Manager at Hilton Palacio del RioResponded 4 days ago
Thank you for choosing to stay with us and taking time to write a review. Your comments are appreciated and will be shared with our team.
Please accept our apologies for the noise and your sore back. This is not typical of a...More
No. I took a cab to the hotel and it ran about 32 dollars plus tip on the way to the hotel. On my return trip I used UBER and it cost about 15 dollars tip included in price. UBER rates may depend on time of day and... More
No. I took a cab to the hotel and it ran about 32 dollars plus tip on the way to the hotel. On my return trip I used UBER and it cost about 15 dollars tip included in price. UBER rates may depend on time of day and demand. Download their app, create a profile with credit card information, and enter your destination. The app will give you the price, description of the vehicle, driver's name and wait time. If I were doing it again... it would be UBER all the way!