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Hilton Palacio del Rio

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Traveller (876)
Room & Suite (342)
Dining (28)
Overview
  • Excellent58%
  • Very good29%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“convention center”(290 reviews)
“the river”(396 reviews)
“valet parking”(151 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Offers from Hilton Palacio del Rio
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Palacio del Rio
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
8 May9 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,137)
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3,082 results
Traveller rating
1,744
896
269
106
67
Traveller type
Time of year
LanguageEnglish
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1,744
896
269
106
67
Show reviews that mention
All reviewsconvention centerthe rivervalet parkingself parkroom servicelobby barper daytwo blocksvalet servicerivercenter malleasy accesspilarbalconyelevatorfloorriverwalkalamo
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1 - 5 of 3,082 reviews
Reviewed yesterday

Walk out the door and you are right on the river walk. Great staff and very friendly. This hotel has a great team and has a relaxing lobby to meet friends. The morning breakfast was excellent and the omelets were great, even had fresh salmon...More

Thank beebster2015
Hotel's Favourite
Reviewed 22 December 2017

Room was clean, well appointed. King bed. Great sheets. Small refrigerator in the room. Toilet had push buttons versus handle to flush based on water usage needs. Thought that another or extra towel would have been nice to have. There were two towels, so enough,...More

3  Thank TravelerSJT
Response from TAsanantonio, Public Relations Manager at Hilton Palacio del RioResponded 26 December 2017

Dear TravelerSJT Thank you for choosing to celebrate with us. We appreciate you taking time to write a review. Your compliments are appreciated and will be shared with our team members. We appreciate your comments about our unique elevator system. Our hotel was the first...More

Reviewed yesterday

Expectations were not met. This is a good hotel chain and this specific location is great. However our air conditioning unit was broken and made loud noise preventing sleep. We didn't have time for them to interrupt our vacation to fix an issue that should...More

Review collected in partnership with Hilton Hotels & Resorts
Thank RJones83
Reviewed 3 days ago

Friendly and fast check in, very convenient to shops, restaurants, the convention center and of course, the Alamo. Rooms were nicely done, comfy bed, standard room. My only minor complaint was the restaurant was very slow the morning we were there (25 minutes to get...More

Thank kravmaguffin
Reviewed 4 days ago

This was a great spot on the Riverwalk. The staff was great, Israel had some great recommendations for places to eat. For the price, the bed seemed sub-par (super firm), and I woke up with a sore back. It didn't help that we were woken...More

1  Thank GregoryA
Response from Tracie A, Public Relations Manager at Hilton Palacio del RioResponded 4 days ago

Dear GregoryA, Thank you for choosing to stay with us and taking time to write a review. Your comments are appreciated and will be shared with our team. Please accept our apologies for the noise and your sore back. This is not typical of a...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$235 - US$471 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in San Antonio
#11 Romantic Hotel in San Antonio
#14 Business Hotel in San Antonio
#23 Family Hotel in San Antonio
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$235 - US$471 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in San Antonio
#11 Romantic Hotel in San Antonio
#14 Business Hotel in San Antonio
#23 Family Hotel in San Antonio
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (876)
Room & Suite (342)
Dining (28)
Pool & Beach (10)
Business Centre & Event Rooms (16)
Family and Play Areas (2)
Questions & Answers
Ask a question
thomasr1950
18 October 2017|
AnswerShow all 11 answers
Response from hippiechickwoman | Property representative |
yes and every room has a balcony!
1
Vote
Elizabeth W
10 August 2017|
AnswerShow all 5 answers
Response from Linda H | Reviewed this property |
No. I took a cab to the hotel and it ran about 32 dollars plus tip on the way to the hotel. On my return trip I used UBER and it cost about 15 dollars tip included in price. UBER rates may depend on time of day and... More
1
Vote
Rick w
9 July 2017|
Answer
Response from Bashment31 | Reviewed this property |
Yes
1
Vote
Room Tips
"If you dine there for breakfast, go early or go with buffet"
Read review
"Try to get a higher floor (15+) on the river side."
Read review
"Non River Walk view rooms also has an excellent city view. I recommended get a high floor."
Read review
"Room 1602 is the one we had. If you want opposite to the riverwalk, choose an odd number"
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