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We stopped at the Westin Riverwalk on our cross country move. It was a beautiful hotel with an amazing location. You could walk right from the hotel onto the riverwalk. Great rooms and pet friendly too!More
Thank Haley S
Response from TeamMarriott, General Manager at The Westin Riverwalk, San AntonioResponded yesterday
Dear Haley S,
Thank you for sharing your experience at The Westin Riverwalk, San Antonio with other travelers. We are delighted we exceeded your expectations and could show you our warm Texas hospitality. It was our pleasure having you as our guest, and we look...More
We have been staying at the Westin San Antonio for years and have consistently enjoyed our visits thanks to the beautiful accommodations and superior staff who always go above and beyond. We were particularly touched by employee Renee Ramo, Front Desk Agent, who did something...More
Thank Jeff C
Response from TeamMarriott, General Manager at The Westin Riverwalk, San AntonioResponded 2 weeks ago
Dear Jeff C,
Thank you for your recent stay at The Westin Riverwalk, San Antonio and for your very kind words. We work hard to provide excellent service, so it's always great to learn that it is making a difference. We will share your kind...More
We stayed at the Westin for a conferance which was being held on site. I have stayed at other hotels for on the Riverwalk for this very same conferance in the past, the Westin was the worst. The room was clean, and the bathroom was...More
2 Thank lilmisspugmama
Response from TeamMarriott, General Manager at The Westin Riverwalk, San AntonioResponded 3 days ago
We appreciate you choosing our hotel for your visit to San Antonio, and we were happy to read that you enjoyed your room overall. However, we are sorry you were disappointed by some of the fees you encountered during your stay. Our focus...More
Overall the hotel was good.
Location was great. Amenities were very good.
My biggest complaint was the room itself.
It was very tired looking. In particular the bathroom and carpet.
I was most disappointed by the concierge who sold us an apparent upgrade.
Response from TeamMarriott, General Manager at The Westin Riverwalk, San AntonioResponded 6 days ago
Thank you for being our guest and for taking time to leave feedback. We appreciate you sharing your feedback and would like the opportunity to discuss your experience in further detail. At your convenience, please send an email to email@example.com with the full...More
We have thoroughly enjoyed our stay at the Westin. The hotel is right on the Riverwalk and the bed is super comfortable. We were here celebrating our Anniversary and when we returned from exploring the Riverwalk, we found a bottle of champagne & chocolate strawberries...More
Response from TeamMarriott, General Manager at The Westin Riverwalk, San AntonioResponded 1 week ago
Thank you for choosing The Westin Riverwalk, San Antonio for your Anniversary celebration. We are glad to know you both had a wonderful stay with us and enjoyed the many amenities that we have to offer and that you found our service to...More