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The Westin Riverwalk, San Antonio

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The Westin Riverwalk, San Antonio
The Westin Riverwalk, San Antonio
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3,940 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Riverwalk, San Antonio
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Showing 3,862: English reviews
Hillsdale, New Jersey
Reviewed 28 April 2015

I was looking for a place to have family get away, where 4 couples came from 3 different parts of the country, and with a 20 different ideas of what to do. The Westin at San Antonio turned out to be the perfect place. Not only did they accommodate our different personalities, but they addressed our special needs as well...

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Thank Linda O
Reviewed 28 April 2015 via mobile

My wife and I have been at the Westin Riverwalk for several days. The staff is exceptional, everyone we have encountered have been gracious and helpful, especially Mackenzie, who solves problems and gets things done with a great attitude. The rooms are large and well equipped. Bed is comfortable, and we asked for and received standard size pillows instead of...

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Thank linda c
GBNCM, General Manager at The Westin Riverwalk, San Antonio, responded to this review

Hi linda, We really appreciate you taking the time to comment on your stay. We're very happy to hear that you had a wonderful time. Mackenzie is great and we're very lucky to have her. Thank you for mentioning her in your review. Thank you for staying with us and we hope to see you again soon! Bill Petrella General...

Tacoma
Reviewed 28 April 2015

Fantastic location. On quieter section riverwalk with access to all of the action in downtown san Antonio. Room was clean and comfortable. Will definitely look to stay here again in future. If you are willing to self-park and want to save the cost of the valet, market street garage with entrance on market, right across street from hotel entrance is...

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Thank John C
Cedar Rapids, Iowa
Reviewed 27 April 2015

I recently had 49 people traveling with me to San Antonio for Fiesta. The Westin Hotel on the Riverwalk was our hotel for 4 nights. The entire staff was just terrific; knowledgable, helpful, and very friendly. AND, the food and food service was excellent. My group could easily get to the Riverwalk from the lower level of the hotel and...

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Thank Barb C
GBNCM, General Manager at The Westin Riverwalk, San Antonio, responded to this review

Hi Barb, Sounds like you had a great time with us and we appreciate the very positive feedback! We'll just assume you meant to give us an excellence rating instead of the poor one shown above. :) Thanks again for staying with us and we hope to see you back soon! Bill Petrella, GM

Houston, Texas
Reviewed 27 April 2015

Before we even arrived at the hotel, Michael Dudek contacted us to see if there was anything we needed before our arrival. We asked him about bike rentals and trails, and asked to have our room changed if possible. When we arrived, he had all the information waiting for us and had accommodated our room request. The staff from the...

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Thank Brenda D
Oak Park, Illinois
Reviewed 27 April 2015

My friend and I stayed here when our reservations fell through at a hotel (I thought I had booked) across the street. Thank goodness this Westin had availability for the weekend we were there. My first impression of the expansive lobby was that it was very swank. Decorated in a traditionally elegant style, it was large and very attractive. Then...

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1Thank 13ellezee
GBNCM, General Manager at The Westin Riverwalk, San Antonio, responded to this review

Hello artlover1765, Thank you for taking the time to tell us about your stay and for pointing out the various positive aspects of our hotel such as our beautiful lobby area, our free wifi program, and great location. We are very happy to hear that you had a great time. We hope to see you again soon! Bill Petrella General...

Liss, United Kingdom
Reviewed 25 April 2015

One of the best welcomes we have ever had from a hotel, the receptionist was very helpful in offering ideas for places to eat and places to visit. Our room was extremely clean and beautiful. Spacious too. We used the swimming pool and sun lounges. The gym is good too, benches, good selection of weights and plenty of cardio machines....

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1Thank marquetry
Reviewed 24 April 2015 via mobile

April 2nd our family stayed here after a very eventful spring break trip. Our van had broken down March 28th and we had toured Texas in a rental. Allajandra was so kind to us and even treated us to something special when she heard about our adventure. It had been over 30 yrs since I had visited San Antonio but...

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Thank AnnJay H
GBNCM, General Manager at The Westin Riverwalk, San Antonio, responded to this review

Hello AnnJay, Thank you for taking the time to post such positive comments and for telling us about Alejandra. We're certainly lucky to have her on our staff. Thank you for staying with us and we hope to see you again soon! Bill Petrella, GM

Austin, Texas
Reviewed 24 April 2015

My wife and I visit from Austin 4-5 times a year to enjoy San Antonio and all the Riverwalk has to offer. The Westin is far and away my favorite. The location is fantastic, the hotel is luxury, and the staff always welcomes us back and is very accommodating. I would recommend the hotel to anyone visiting the Riverwalk.

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2Thank RRIVAS37
Reviewed 24 April 2015

Its so Beautiful and the Perfect place to rest your head. The staff are friendly and very accommodating. The breakfast is very delicious and the room service is the best! We felt like we were right in the middle of the Action of San Antonio's night life as well as Historic Spots. We loved it and cant wait to stay...

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Thank Rocio B
GBNCM, General Manager at The Westin Riverwalk, San Antonio, responded to this review

Hello Rocio, Thank you for the kind words! We appreciate you staying with us and hope to see you back soon. Bill Petrella General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located on the world famous Riverwalk in San Antonio, The Westin Riverwalk is in the perfect location to relax and recharge. Expect a warm welcome when you visit our hotel. ... more   less 

Additional Information about The Westin Riverwalk, San Antonio

Address: 420 W Market Street, San Antonio, TX 78205
Region: United States > Texas > San Antonio > East Side
Price Range: RM1,045 - RM2,042 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Riverwalk, San Antonio 4*
Number of rooms: 473
Reservation Options:
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Also Known As:
The Westin Riverwalk Hotel San Antonio
Westin Hotel San Antonio
Westin San Antonio
Westin Riverwalk
San Antonio Westin
Hotel Style:
#2 Spa Hotel in San Antonio
#3 Romantic Hotel in San Antonio
#3 Luxury Hotel in San Antonio
#4 Family Hotel in San Antonio
#4 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Riverwalk, San Antonio staff and other travellers.
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Questions? Get answers from The Westin Riverwalk, San Antonio staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the riverwalk side are quieter than the city view rooms.”
 of 5 bubbles 454jakeb, 21 Mar 2017 | Read review
“We had a river side room with a balcony which was nice.”
 of 5 bubbles Disneygirl858, 6 Mar 2017 | Read review
“ask if locale is away from elevator (in any hotel)”
 of 5 bubbles Deb540, 2 Mar 2017 | Read review
“Definitely get a room with a balcony view of the Riverwalk - you won't be disappointed !”
 of 5 bubbles jillmac2017, 1 Mar 2017 | Read review
“Loved the view of the Riverwalk!”
 of 5 bubbles SurfSojourner, 22 Feb 2017 | Read review
5 of 5